4/10 Poor
Cathy
14 Sept 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We have been traveling for 3 weeks and this hotel by far was our worse experience. We booked an accessible room. It was on the 3rd floor and the only thing accessible about it were the handicap rails by the toilet and the bathtub. The toilet was not handicap height and bathroom sink could not be used if sitting in a wheelchair. A wheelchair could not maneuver in the room nor get over the door threshold without assistance. The bathroom floor was extremely filthy. There was newer carpet but the blackout curtains were dirty and ripped. The elevator had a sign on it that said, "For safety please limit to 2 people or 1 family." That definitely didn't make us feel safe to use it! Breakfast was not good quality. Scrambled eggs were dry, sausage was awful, very limited fruit selection. Only positive for breakfast was a waffle maker and juice. Our first morning, there was no milk for cereal. The hotel is clearly understaffed. It was difficult to find anyone if you needed anything. But the young man that ran the front was very kind and helpful, when you could find him. He was the only positive part of our stay. The outside is obviously undergoing renovations. The parking lot was well lit but location was not great. Definitely do not recommend this hotel nor will we ever stay there again.
Cathy
Stayed 3 nights in Sep 2025