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citizenM Schiphol Airport

4.0 star property

Photo gallery for citizenM Schiphol Airport

Lobby sitting area
Bar (on property)
Property amenity
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jan Plezierweg 2, Schiphol, 1118 BB
  • World Trade Center Schiphol Airport
    ‪6 min walk‬
  • Rijksmuseum Amsterdam Schiphol
    ‪10 min walk‬
  • Van Gogh Museum
    ‪12 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪10 min walk‬

Room options

View all photos for King Room

King Room

King Room

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Sheraton Amsterdam Airport Hotel and Conference Center

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1719)
The price is AU$452
for 1 room
includes taxes & fees
3 May - 4 May
Sheraton Amsterdam Airport Hotel and Conference Center

About the area

Schiphol

Located in Schiphol, citizenM Schiphol Airport is a 2-minute drive from Rijksmuseum Amsterdam Schiphol and 12 minutes from Vondelparkpaviljoen. .This hotel is 8.3 mi (13.3 km) from Van Gogh Museum and 8.6 mi (13.8 km) from RAI Exhibition and Congress Centre.

What's nearby

  • World Trade Center Schiphol Airport - 6 min walk - 0.6 km
  • Rijksmuseum Amsterdam Schiphol - 10 min walk - 0.9 km
  • RAI Exhibition and Congress Centre - 12 min drive - 13.8 km
  • Van Gogh Museum - 12 min drive - 13.4 km
  • Dam Square - 18 min drive - 18.4 km

Getting around

  • Centrum Nieuw Sloten Tram Stop - 7 min drive
  • Schiphol Airport Station - 8 min walk
  • Amsterdam Airport Schiphol (AMS) - 2 min drive

Restaurants

  • ‪Schiphol Grand Cafe Plaza - ‬6 min walk
  • ‪Hello Goodbye Bar - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cafe Rembrandt - ‬9 min walk
  • ‪Joe & The Juice - ‬9 min walk

About this property

citizenM Schiphol Airport

Hotel with a 24-hour business center, a quick walk to Rijksmuseum Amsterdam Schiphol
CitizenM Schiphol Airport offers 355 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 355 guestrooms featuring iPads and Smart televisions. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.29 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - NL819282212B02
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport hotel citizenM
citizenM Amsterdam Airport hotel
citizenM hotel Amsterdam Airport
hotel citizenM Amsterdam Airport
citizenM Hotel
citizenM Schiphol Airport
citizenM
Citizenm Schiphol Schiphol
citizenM Schiphol Airport Hotel
citizenM Schiphol Airport Schiphol
citizenM Schiphol Airport Hotel Schiphol

citizenM Schiphol Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1979 out of 2969 reviews
Rating 8 - Good. 703 out of 2969 reviews
Rating 6 - Okay. 175 out of 2969 reviews
Rating 4 - Poor. 62 out of 2969 reviews
Rating 2 - Terrible. 50 out of 2969 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience and interior design!
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, short walk to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always excellent

Self check-in is easy. Ability to choose room location (when available) is excellent. The 24 hour bar and food service is fantastic. Great ambiance, comfortable atmosphere with plenty of fellow travelers around makes this place welcoming.
Stayed 1 night in Jan 2025

2/10 Terrible

Ferenc

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Freezing Rooms and Poor Service

Extremely disappointing experience The room was freezing cold! Despite setting the thermostat to 23°C, there was no improvement. I had to sleep in full outdoor clothing, unable to get any rest due to the cold. Around 2 a.m., I was forced to change rooms because the heating wasn’t working. Unfortunately, the second room was just as cold and only warmed up by the time I had to wake up for an early morning flight. To make matters worse, I have another reservation with this hotel that they refuse to cancel or refund, citing their non-refundable booking policy. Given the terrible experience, this feels completely unreasonable. As a frequent traveler, I’ve stayed in countless hotels, and I’ve never encountered such poor service or inflexible management. I cannot recommend this hotel.
Stayed 1 night in Jan 2025

6/10 Okay

PETER

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Dominic, Highlands Ranch

Stayed 1 night in Jan 2025

10/10 Excellent

Juan Pablo, Reykjavík

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is wonderful. Technological and great for what I needed. Very efficient use of space.
Stayed 1 night in Jan 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun, Tech-Saavy Hotel

Great hotel option if you just need a place to crash before your flight the next day!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Business traveller, Travelled with group
Liked: Property conditions & facilities
Staff helpful and friendly. 10mins walk to Terminal 1. Very easy when you have an early morning flight.
Stayed 1 night in Jan 2025

8/10 Good

Mehran, Gualala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kassidy

Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to airport and transportation. Hotel had a lot to offer ie restaurant, lounge area with games.
Stayed 3 nights in Dec 2024

8/10 Good

Justin Paul

Liked: Cleanliness, property conditions & facilities
It’s good
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly, easy!
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Stayed 1 night in Jan 2025

10/10 Excellent

Cormac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exceptionally clean, the staff were very friendly. The hotel is well designed for an airport facility, for the traveller looking for a comfortable short stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Christians

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here because we had an 18 hour layover in Amsterdam and were due to land at 11:00 PM. It was so easy to walk over from the airport to our hotel and check in was super easy. The next day we checked out and left our bags at the hotel to take a train into the city for some sightseeing. It was also super easy. Really happy with our stay.
Stayed 1 night in Dec 2024

4/10 Poor

peter

Stayed 1 night in Jan 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky hotel room, where the toilet and shower are both situated within the room with glass doors to (sort of) conceal. The bed was very comfy, and luxurious pillows. I liked the mini iPad that enabled you to control all aspects of the room including blinds, lighting, mood etc Very handy for the airport
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM certainly has a style that you may or may not like. The room layout is unusual and perhaps controversial. The voyeur shower is the central theme here and smacks of Amsterdam's red light district. The toilet offers more, yet optional, privacy. If you're OK with the aggressive room layout then you'll enjoy this hotel. The tech is another story. The iPad controls almost everything (you need to guess what it doesn't control) is a bit clunky. However, you can install yet another app to get around it. We decided to just live with the clunkiness. The bed is another interesting issue as you will need to crawl in and out in the vertical direction. That may or may not be an issue for you. In the end, CitizenM offers value with challenges. If you look at it as a positive you'll be happy here.
Stayed 1 night in Dec 2024