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Home2 Suites By Hilton Big Bear Lake

3.0 star property

Photo gallery for Home2 Suites By Hilton Big Bear Lake

Exterior
55-inch LCD TV with cable channels
Coffee/tea maker
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
41820 Big Bear Boulevard, Big Bear Lake, CA, 92315
  • Snow Summit
    ‪16 min walk‬
  • The Village
    ‪2 min drive‬
  • Big Bear Visitor Center
    ‪3 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪66 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, bed sheets

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

55-inch LCD TV with cable channels

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, bed sheets

Studio Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch LCD TV with cable channels

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, bed sheets

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, blackout curtains, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

55-inch LCD TV with cable channels

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1003)
The price is AU$487
for 1 room
includes taxes & fees
2 May - 3 May
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

About the area

Big Bear Lake

When you stay at Home2 Suites By Hilton Big Bear Lake in Big Bear Lake, you'll be near ski lifts, within a 5-minute drive of The Village and Snow Summit. .This hotel is 0.4 mi (0.6 km) from Eagle Point and 0.6 mi (0.9 km) from Bear Valley Community Hospital.

What's nearby

  • Snow Summit - 16 min walk - 1.4 km
  • The Village - 2 min drive - 2.0 km
  • Big Bear Visitor Center - 3 min drive - 2.4 km
  • Big Bear Marina - 3 min drive - 2.7 km
  • Alpine Slide at Magic Mountain - 4 min drive - 3.4 km

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 66 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Maggio's Pizza - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Carl's Jr. - ‬4 min walk
  • ‪Domino's Pizza - ‬16 min walk

About this property

Home2 Suites By Hilton Big Bear Lake

Hotel with free breakfast, near Snow Summit
Home2 Suites By Hilton Big Bear Lake offers 62 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring LCD televisions. Cable television is provided for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and gas grills.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 29.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to 10:00 PM

Property is also known as

Home2 Suites By Hilton Big Bear Lake Hotel
Home2 Suites By Hilton Big Bear Lake Big Bear Lake
Home2 Suites By Hilton Big Bear Lake Hotel Big Bear Lake

Home2 Suites By Hilton Big Bear Lake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 143 reviews
Rating 8 - Good. 18 out of 143 reviews
Rating 6 - Okay. 8 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Jan 2025

6/10 Okay

Ruben

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average. Avoid if with an EV

Showers have low pressure, EV charging spots full of gas cars. Management oversight is minimal.
Stayed 1 night in Jan 2025

6/10 Okay

Sarkis

Limited service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joon

Liked: Staff & service, property conditions & facilities
In order to use wifi, i had to register my personal information including phone number and address and etc. I end up with not using wifi. They should not request personal information.
Stayed 1 night in Jan 2025

10/10 Excellent

Artur

Stayed 1 night in Jan 2025

6/10 Okay

Tori Li

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Conveniently located near Snow Summit. Newer building is what we were told. Housekeeping did not appear until the final day which I wasn’t sure if they entered our room or not. The bathroom trash was emptied and only bath towels replaced. A bag of trash on the counter was removed but nothing else was done. Very puzzling. TV shut off twice and maintenance was called. Appreciate the fast and competent service by maintenance. Also, additional towel request was fulfilled in a timely manner by the housekeeping staff. The floor of the room was filthy. My toddler walked with her white socks that turned dirt brown. The very least could be to mop the floors after every check out. The edges and crevices of the floor in the kitchen/entry area were caked with scum. Overall a decent place to stay with the options available in the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelly

Disliked: Staff & service
The room has a creepy noise came from the bathroom vent. We recorded and showed the audio to the front office but nothing resolved and they refused to move us to another room. They skip the daily housekeeping with an excuse that they were too busy. The housekeeper next to our room was rude and unhelpful. The front desk staff to sent someone to give us some fresh towels and ignored our room cleaning request.
Stayed 2 nights in Dec 2024

2/10 Terrible

Valerie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gopinath

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

maria rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ajgstein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great experience
Stayed 1 night in Dec 2024

10/10 Excellent

ZHENYU

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

yu

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was top tier! The kids had a blast. They really cater to their guestsz
Stayed 2 nights in Nov 2024

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

CARMELITA, VICTORVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front staff. Fast check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Service

Great service all the staff was ver
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Yumei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service is very nice, room is clean
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value , property is newer and very clean. Staff is well trained and attentive. We found it a better value than renting an older over priced cabin for the night.
Stayed 1 night in Oct 2024

4/10 Poor

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Amenities
Friendly staff
Stayed 2 nights in Oct 2024