With a stay at Best Western Plough & Harrow Hotel in Birmingham (Westside), you'll be within a 5-minute drive of Broad Street and University of Birmingham. .This hotel is 1 mi (1.6 km) from Utilita Arena Birmingham and 1.3 mi (2.1 km) from The Mailbox.
What's nearby
Hagley Road - 1 min walk - 0.0 km
Broad Street - 9 min walk - 0.8 km
Utilita Arena Birmingham - 18 min walk - 1.5 km
International Convention Centre - 4 min drive - 3.0 km
Bullring & Grand Central - 8 min drive - 5.3 km
Getting around
Edgbaston Village Station - 4 min walk
Birmingham Five Ways Station - 13 min walk
Birmingham Airport (BHX) - 28 min drive
Restaurants
Starbucks - 5 min walk
Colbeh, Persian Kitchen & Bar - 4 min walk
The Physician - 4 min walk
Shiraz - 3 min walk
Damascena Limited - 3 min walk
About this property
Best Western Plough & Harrow Hotel
Hotel with bars, a short walk to Broad Street
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 44 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a picnic area.
Enjoy a satisfying meal at Terrace Restaurant serving guests of Best Western Plough & Harrow Hotel. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Planning an event in Birmingham? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Terrace Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub - This lobby lounge specializes in British cuisine. Open select days.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Parking on site (GBP 15 per night)
Wheelchair-accessible parking and van parking available
Food and drink
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 10 per person
2 bars/lounges
A restaurant
Coffee and tea in common areas
Restaurants on site
Beauforts Traditional Pub
Terrace Restaurant
Things to do
Piano
Family friendly
Soundproofed rooms
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference centre (2,153 square foot of space)
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Restaurant dining guides
More
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 10.00 per person
Self parking fee: GBP 15.00 per night
Late check-out fee: GBP 10.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham
Best Western Plough & Harrow Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 337 out of 1000 reviews
10 - Excellent
337
Rating 8 - Good. 387 out of 1000 reviews
8 - Good
387
Rating 6 - Okay. 172 out of 1000 reviews
6 - Okay
172
Rating 4 - Poor. 68 out of 1000 reviews
4 - Poor
68
Rating 2 - Terrible. 36 out of 1000 reviews
2 - Terrible
36
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Olusegun
Travelled with family
20 Jan 2025
Liked: Staff & service
They really need to up their customer experience by providing aome basics, like bottled water, instead of assuming that everyone would take water from the tap.
It's an older property but it checks out. Had some issues with the toilet and in order for the power to stay on in the room you have to leave key card inserted in slot near door, but otherwise a generally pleasant stay. Great restaurant/bar, good food, great staff.
We paid 22.00 for 2 breakfast. It was 10.00am bfast did not finish till 10.30. No bacon. Fried eggs looked dry no hash browns. Dried beans. No plates. Asked for fresh eggs and bacon obviously plates. Plates. Came. Eggs. Which went cold as took at least 15 mins for 4 slices of bacon between myself and partner. Breakfast area should always. Have the food regardless of the time. I kept asking the waitress how long for the bacon. Not good at all
Susan
Stayed 1 night in Dec 2024
8/10 Good
Amber
19 Dec 2024
Liked: Cleanliness, staff & service, room comfort
Fair/Good overall, room needs a little work.
Very nice hotel lobby and bar area, decorated beautifully for Christmas.
The staff was friendly and accommodating.
The route to my room on the 1st floor (rm 111) was difficult because of all the stairs (I'd recommend replacing them with ramps). Also, in an effort to be green, the lights in the newer wing would be off and come on as you passed under them, giving the hall a very creepy, uninviting vibe.
The room was clean except for the hairdryer which was weirdly sticky. The linens need to be updated. My duvet had a hole in the lining and the mattress protector kept slipping off every night because the elastic was shot. The bed was comfortable enough, but it could probably use a new mattress.
My only real criticism is the bathroom, which needs to be updated. Please put glass in the shower/tub because there's nothing worse than having a shower curtain touching you while showering.
The iron was not good at all and was a bit cold, otherwise everything else was good. I like the old style of the hotel. There was no pastries at breakfast.
Great hotel, wonderful food, excellent entertainment (beautiful lady singer in red singing Christmas songs) and brilliant staff! Great place to eat, stay and relax.
Dreadful - it’s supposed to be 4 star but it doesn’t deserve any. Probably the worst hotel I’ve stayed in years.
Alexander
Stayed 1 night in Dec 2024
4/10 Poor
Courteney
Travelled with partner
9 Dec 2024
Liked: Cleanliness
The staff were friendly but away from the desk a lot of the time. The room was extremely cold at night and we couldn’t turn up the heating as it was controlled by staff (who we couldn’t find). No under floor heating despite it being stated. Comfy bed and clean room though with easy parking outside.
Courteney
Stayed 1 night in Dec 2024
6/10 Okay
Joanne
Travelled with group
9 Dec 2024
Liked: Staff & service
Hotel needs upgrading
Hotel was very tired. Friendly staff on reception. Best bit of the room was the shower room which looked like it had been recently fitted. Good quality fixtures & fittings. Bedroom area however was tired & dated. Quite a bit of dust & cobwebs on upper parts of the walls.Floors very creaky. There was a wedding on which we weren’t warned about & it was noisy. The music was turned off at twelve but then lots of noise with guests moving about. It is an old building & the floors & stairs are very creaky. It could be a beautiful hotel but it is badly in need of an upgrade in the rooms & communal areas.
However the location was good for access to city centre & the staff were very friendly.
Joanne
Stayed 2 nights in Dec 2024
4/10 Poor
Verified traveller
Travelled with group
8 Dec 2024
Liked: Room comfort
Disliked: Cleanliness
Disappointing
Not a bad location for visiting Broad St/Brindley Place with tram stop a short walk away. Reception wasn’t manned when we arrived and it took some time to find someone to check us in. We found the same in the bar, had to wait for someone to appear to get a drink! Hotel is very tired, fixtures and fittings damaged and dated. Looked clean on the surface but shower curtains filthy and stained, thick dust on doors, bed head and shower gel container empty. Bath panel damaged and shower head thick with calcification, could definitely use some viakal! Windows draughty and hard to close. A wedding was taking place during our stay and although the music ended at midnight, there was continued noise until the guests had dispersed. Had we been aware of this event, we may have stayed elsewhere. On a positive, the bed was very comfy and bedding and towels of nice quality.
The room and bathroom were both clean. I would have preferred a firmer pillow.
Breakfast on our first morning,the staff were struggling to keep up with demand on the hot breakfast. My daughter and I had to wait for hash browns and black pudding.
Everything was hot though.
Carol
Stayed 2 nights in Nov 2024
6/10 Okay
Anthony
28 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
A cold stay at a best western hotel !!!
The hotel in general was cold, in our room the radiators did not work at all, temp -2 outside, . We asked twice for heating and eventually given 2 fan heaters, but only one worked. When you pay good money for a hotel you expect it to be comfortable and warm, this was cold !
Anthony
Stayed 1 night in Nov 2024
8/10 Good
V
Business traveller
25 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Great location
Comfortable hotel. Carpets a bit tired
V
Stayed 1 night in Nov 2024
6/10 Okay
Verified traveller
Travelled with family
17 Nov 2024
Disliked: Property conditions & facilities
Okay stay. Staff friendly.
Breakfast very poor- no orange juice !
Selection very limited