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Holiday Inn Birmingham City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Front of property
Point of interest
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Birmingham Hippodrome
    ‪3 min walk‬
  • The Alexandra Theatre
    ‪3 min walk‬
  • O2 Academy Birmingham
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - City Centre by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1326)
The price is AU$235
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express Birmingham - City Centre by IHG

About the area

Birmingham

With a stay at Holiday Inn Birmingham City Centre by IHG, you'll be centrally located in Birmingham, within a 5-minute walk of O2 Academy Birmingham and The Mailbox. .This eco-certified hotel is 0.4 mi (0.6 km) from Bullring & Grand Central and 3.3 mi (5.3 km) from Villa Park.

What's nearby

  • Birmingham Hippodrome - 3 min walk - 0.3 km
  • O2 Academy Birmingham - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.5 km
  • Bullring & Grand Central - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 17 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬2 min walk
  • ‪Santorini - ‬1 min walk
  • ‪Snobs - ‬1 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

Eco-certified hotel with a 24-hour front desk and a restaurant
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 261 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Holiday Inn Birmingham City Centre by IHG has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 12.50 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 14.00-17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
We had a weekend stay, the room was clean and comfortable and all the staff we met were polite and helpful. Breakfast is worth the additional cost but book with your room / stay. The hotel is very central and very close to the train station. The only downside is it can be quite noisey, but you get used to this and ear plugs are provided if you are a light sleeper.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Room was clean and large. Had to wait a while at check in as large queues. Bed was a little too hard for my liking. Breakfast was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
It just proves the old adage that not all hotels from the same brand are not equal. This is the case with this hotel. I booked a "Junior Suite" that worked out at £458.00 for two nights that to be honest was way over the top for what you actually got. I have stayed in other Holiday Inn's and got much better value for money than this one. The strange thing was that despite it just having a major refit, the room was battered already. There was a chunk out of the carpet, the table was badly chipped, the seating in the lounge was worn and tired looking already and windows were not that clean. Also the room was spartan compared to other hotels I have stayed in. A picture or two would have helped. However the walls were just white, white and white broken up by some fabric panelling. It just needed something to make not look like a hospital ward. The irony is that the entrance with it's new "home" look and the funky corridor carpets are really welcoming and look good, but as soon as you're in your room it's simply not nice and I got cabin fever in about half and hour! I was supposed to hold a business meeting there but it was so unwelcoming I chose to hold it the local Spoons at New Street Station! IGT really needs to get their interior designers to do more beyond the lobby areas. Good thing is the breakfast which is always excellent and the choice is massive with Full English or Continental although there were issued with the coffee/ea machines. Staff were good and helpful!
Stayed 2 nights in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Gulrez

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic
Basic
Stayed 1 night in Nov 2024

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and convenient location
Stayed 1 night in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Leona

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, brilliant central location. Just right for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Ilayda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from the station as well as great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, staff really lovely, breakfast was superb!
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Public areas nice. Service of staff excellent but rooms are a little'tired'. Moved from first room due to an extremely uncomfortable and creaky bed and the noise of traffic and people, despite being on the 6th floor. However can only praise the member on the staff on the front desk who moved us rooms for the second night. The bathroom needed a makeover but the bed was much better and no noise from outside.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
In need of love
Very tired room. Windows were draughty and thus the sound of the street below into the room. Offering ear plugs and a portable heater are signs that there are issues that need to be sorted. Shower wouldn’t get hot. Taps in the shower came off. Tiles and grouting were badly patched. There was what looked like toothpaste down the side of the bath and door. The staff were lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for our short stay. Great breakfast too. Very convenient with parking nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Staff were very helpful. Room was clean & bed was very comfortable. Some of the walls in the room & bathroom were in need of repair.
Stayed 1 night in Nov 2024

4/10 Poor

Greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Sanjay

Stayed 2 nights in Oct 2024

2/10 Terrible

Sakara, Waltham Abbey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so rude. I didn’t even staff in the hotel I left to easyhotel. I have been an IHG member for years and this particular holiday inn is a property I will never recommend to anyone
Stayed 1 night in Oct 2024

8/10 Good

Po Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024