Sleep Inn & Suites Birmingham - Hoover

2.5 star property

Photo gallery for Sleep Inn & Suites Birmingham - Hoover

Reception
Suite, 1 King Bed with Sofa bed, Non Smoking
Pool
Exterior
Reception hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
4400 Colonnade Pkwy, Birmingham, AL, 35243
  • Grandview Medical Center
    ‪4 min drive‬
  • The Summit
    ‪4 min drive‬
  • Samford University
    ‪7 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪17 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Birmingham

Located in Birmingham, Sleep Inn & Suites Birmingham - Hoover is in the business district, within a 5-minute drive of Grandview Medical Center and Church of the Highlands Grandview. .This hotel is 2.2 mi (3.6 km) from The Summit and 5 mi (8 km) from Samford University.

What's nearby

  • Grandview Medical Center - 4 min drive - 2.9 km
  • Church of the Highlands Grandview - 4 min drive - 2.4 km
  • The Summit - 4 min drive - 3.7 km
  • Birmingham Zoo - 7 min drive - 8.1 km
  • Samford University - 7 min drive - 8.1 km

Getting around

  • Birmingham Station - 13 min drive
  • Birmingham International Airport (BHM) - 17 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Shake Shack - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬3 min drive
  • ‪Taco Mama - Summit - ‬5 min drive

About this property

Sleep Inn & Suites Birmingham - Hoover

Hotel with free breakfast, near Grandview Medical Center
Sleep Inn & Suites Birmingham - Hoover offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a picnic area, charcoal grills, and a vending machine.
A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.08 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.08 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Birmingham Hoover
Comfort Inn Hoover
Comfort Birmingham Hoover
Comfort Hoover
Country Inn Carlson Birmingham-Hoover AL
Country Carlson Birmingham-Hoover AL
Sleep Inn & Suites Birmingham - Hoover Hotel
Sleep Inn & Suites Birmingham - Hoover Birmingham
Country Inn Suites by Radisson Birmingham Hoover AL
Sleep Inn & Suites Birmingham - Hoover Hotel Birmingham

Sleep Inn & Suites Birmingham - Hoover Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1126 reviews
Rating 8 - Good. 338 out of 1126 reviews
Rating 6 - Okay. 134 out of 1126 reviews
Rating 4 - Poor. 84 out of 1126 reviews
Rating 2 - Terrible. 79 out of 1126 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent; front desk very helpful Charged my card $100 for a deposit and i still have not received it back - contacting property to resolve
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drop the extra fee
Overall it was great. Service and cleanliness was top notch. Only thing I held back one start was trying to check in a couple hours early. Room was available but they wanted to charge a $35 fee. I declined and just waited a couple hours. But would have been better to be able to check in early since a room was available with no fees!!!
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Faye

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness
Very nice
Stayed 9 nights in Dec 2024

10/10 Excellent

Earle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly shocked at the quality and variety of breakfast that came with the stay. Everything was great.
Stayed 1 night in Dec 2024

6/10 Okay

Candice

Travelled with family
Liked: Staff & service
Toilet overflowed from tank. Water would not drain from tub or sink.
Stayed 1 night in Dec 2024

2/10 Terrible

Annie

Disliked: Staff & service, property conditions & facilities, room comfort
UNBELIEVABLE!!! Not a returning guest!
Around the top of tub is mildewed. At 5:48 a.m, went to front desk for a toilet plunger but she didn't have one and was told maintenance would be in about 15 minutes. No show. Forty minutes later, visted front desk again, male called manager about the problem. It's now 8:12 still in room not able to use the toilet and hoping my #1 and #2 doesn't tap out. This situation is unacceptable with me and my husband overnight stay. Was too to upset to express how my lower half of body expecting. Checked-out and sped to nearest gas station to use the toilet.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so sweet. Hotel was quiet. Good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Leondra

Stayed 1 night in Dec 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Yessenia

Travelled with partner
Liked: Amenities
I recently stayed here and unfortunately, my experience was far from satisfactory. During my stay, the toilet in my room overflowed, and when I reported it to maintenance, the situation was handled poorly. The maintenance person initially did not believe me and proceeded to flush the toilet again, which only worsened the problem. To make matters worse, while he eventually mopped up the water, he worked very slowly and failed to disinfect the floors afterward, leaving me concerned about hygiene. When I brought this issue to the attention of the front desk, the lady there casually mentioned that this was a recurring problem in my room.
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashlee

Stayed 1 night in Nov 2024

10/10 Excellent

Tawana

Stayed 3 nights in Nov 2024

4/10 Poor

dawn

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
In a nice area, property worked with us because handicapped.
Stayed 1 night in Nov 2024

4/10 Poor

Wesley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy smell, limited breakfast options, bed had a broken spring, needs remodeling. Also, reserved a roll in shower but was given to a different guest
Stayed 1 night in Nov 2024

10/10 Excellent

Alena

Stayed 1 night in Oct 2024

6/10 Okay

Noel

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Great lication and well kept property with a good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think the other reviews are fake or paid
Went through the whole pre-checkin process just to have to do it again at the hotel when we arrived. Constantly received emails and texts asking to schedule checkin/checkout, which would have been fine had it saved any time, but it was pointless. Hotel also made a big deal about keeping counts on towels, sheets, etc. with a sign in the room stating customers would be charged if any were found missing - but the washcloths and towels we were given in the room were dingy, stained, and rough. Not sure why anyone would take those. Room also smelled musty, like the A/C had been leaking for quite a while and been left to dry. No breakfast even though there was a breakfast area set up. Parking was limited and we had to park by the road. Staff was not friendly or helpful at all. Overall not impressed and next time we will stay elsewhere. Disappointed by the other reviews that had this at 8.0 - definitely did not have that type of experience!
Stayed 1 night in Nov 2024