Charlottetown Inn & Conference Centre

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charlottetown Inn & Conference Centre

Premium bedding, in-room safe, desk, blackout curtains
Property entrance
Deluxe Studio Suite - North building | Private kitchen
Indoor pool
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    3 min walk
  • The Mack
    5 min walk
  • Famous Peppers Pizza
    3 min walk
  • Charlottetown, PE (YYG)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Charlottetown

A stay at Charlottetown Inn & Conference Centre places you in the heart of Charlottetown, within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. .This eco-certified hotel is 0.2 mi (0.3 km) from Public Archives and Records Office and 0.2 mi (0.4 km) from Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk
  • Victoria Row - 6 min walk
  • Confederation Centre of the Arts - 6 min walk
  • Charlottetown Port - 9 min walk
  • Red Shores Racetrack and Casino - 15 min walk

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel connected to the convention center in Queens Square with free breakfast
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlottetown? This hotel has 6000 square feet (540 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 9 2024 to January 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 143 out of 1413 reviews" "
Rating 8 - Good. 224 out of 1413 reviews" "
Rating 6 - Okay. 289 out of 1413 reviews" "
Rating 4 - Poor. 326 out of 1413 reviews" "
Rating 2 - Terrible. 431 out of 1413 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to events
Stayed 1 night in Sep 2024

8/10 Good

Keaton

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Stayed 2 nights in Sep 2024

8/10 Good

Layne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Garry

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Bruce

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Weird room setup I stayed across the street while the couple I shared car with in main building
Stayed 1 night in Sep 2024

10/10 Excellent

EDGARD

Stayed 1 night in Aug 2024

6/10 Okay

Allan

Stayed 2 nights in Aug 2024

6/10 Okay

Melanie

Travelled with family
Excellent location, high price, though all hotels are expensive. Wifi public, couldn't connect at all.
Stayed 1 night in Sep 2024

8/10 Good

Zhuoxun

Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

A great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

8/10 Good

Sean

Stayed 1 night in Sep 2024

6/10 Okay

Jada

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Not a bad spot. Check in was slightly confusing but the room was good.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Amenities
Lots of renovations taking place. Hallway had a lot of dampness and weird smell. Room seemed very clean and very basic. Loved the location to downtown and walking distance for restaurants and shopping.
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Every word of labour can be heard. Noisy.
Stayed 1 night in Sep 2024

6/10 Okay

Krzysztof

Liked: Cleanliness, staff & service
Photo of the hotel is misleading - rooms are on the opposite side of the street, old building with rooms on the old side. Not recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very walkable to restaurants and the confederation Center and Mac Theater.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
We didn't like the dirty place ,stale cereal ,bread etc area through the tunnel was marked use at your own risk. There were fans blowing in the hallways on all levels.The property grounds were in cut and nothing trim. Certainly not worth the money we paid.Shame on Expedia for putting us in such a slimy place. As a result we will never use you again Have a good day
Stayed 3 nights in Sep 2024

6/10 Okay

Kayley

Travelled with partner
Liked: Staff & service
The hotel was good but there could have been some slight improvements in regard to cleanliness and access to necessities.
Stayed 2 nights in Sep 2024

6/10 Okay

Sheldon

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Christina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s got potential. Needs serious investment
Stayed 2 nights in Jun 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty, rust all over stove , toilet not cleaned. Etc. Smell in hallways When we walked outside the morning part of the roof had caved in and isolation was all over the parking lot
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024