The property is in extremely poor shape. We went through 4 different rooms before settling on one because there were major issues in each room, such as the toilet seat broken (couldn't sit on it), toilet not really flushing, cockroaches, and lights in the restroom so dim they were practically not functional. We settled on a room that was ok for the night, but it was still in bad condition. It smelled bad (so did the other rooms, possibly of cigarettes), everything eas dirty, simple things like hooks or toilet roll holders were broken, the paint job was extremely poor, the plastic baseboard was peeling off, one of the paintings over the bed was crooked and the other missing (but the velcro residue was there), and the list goes on. Also, something really important to note, the manual door lock was broken/missing!
The pool is green and unkept. Breakfast consists of practically the exact amount of mandarins, oranges, and yogurts as our group had.
The staff was nice in trying to accomodate us, but didnt speak English well. They were not surprised at all and had no reaction when we pointed out all of these things.