10/10 Excellent
Jonas, Zurich
Travelled with partner
11 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonas
Stayed 4 nights in Nov 2024
Boca de Agua
4.5 star property
Photo gallery for Boca de Agua
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Breakfast available
- Spa
- Housekeeping
- Air conditioning
Explore the area
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963
- Lake Bacalar7 min drive
- Cenote Azul13 min drive
- Barbacoa y Mixiotes11 min drive
- Chetumal, Quintana Roo (CTM-Chetumal Intl.)46 min drive
Room options
View all photos for Tree House (Master Pool)
Tree House (Master Pool)
- 75 sq m
- Sleeps 2
- 1 King Bed
View all photos for Tree House, 2 Bedrooms (Pool)
Tree House, 2 Bedrooms (Pool)
- 90 sq m
- Sleeps 6
- 2 Queen Beds and 1 King Bed
View all photos for Tree House (Jungle)
Tree House (Jungle)
- 45 sq m
- Sleeps 2
- 1 King Bed
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About the area
Xul-Ha
With a stay at Boca de Agua in Xul-Ha, you'll be on a lake, within a 15-minute drive of Lake Bacalar and Cenote Azul. .This luxury hotel is 7.2 mi (11.6 km) from Cenote Cocalitos and 7.8 mi (12.5 km) from Cenote Esmeralda.
What's nearby
- Cenote Azul - 13 min drive
- Cenote Cocalitos - 13 min drive
- Laguna Milagros - 18 min drive
- Laguna Bacalar Ecological Park - 18 min drive
- Chetumal Ferry Terminal - 35 min drive
Getting around
- Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 46 min drive
Restaurants
- Los Rápidos de Bacalar - 12 min drive
- Blu Beach Club - 13 min drive
- Siete By Habitas Bacalar
- La Eufemia - 24 min drive
- Maya Luum - 18 min drive
About this property
Boca de Agua
Luxury hotel with spa services and a 24-hour front desk
Boca de Agua offers 22 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and bathrobes.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Boca de Agua has a restaurant on site.
Languages
English, French, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
Food and drink
- Continental breakfast available for a fee daily 8:30 AM–11:00 AM: USD 32 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Things to do
- Kayaking
- Outdoor pool
- Paddleboards on-site
- Private picnics
- Spa services
Family friendly
- Outdoor pool
Conveniences
- Banquet hall
Guest services
- 24-hour front desk
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Luggage storage
- Tour/ticket assistance
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
Spa
- Body treatments
- Facials
- Manicures and pedicures
- Massages
Accessibility
- This property does not have any lifts
More
- Couples dining
- Designated smoking areas
- Romance packages available
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Ceiling fan
- Down duvet
- Premium bedding
Bathroom
- Dressing gowns
- Outdoor shower
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Champagne service
- Minibar
More
- Desk
- Guidebooks/recommendations
- In-room massage
- Individually furnished
- Laptop-friendly workspace
- Local maps
- Restaurant dining guide
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately USD 32 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha
Boca de Agua Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 3 reviews" "
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
9.4/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
María Bárbara
21 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó mis expectativas
Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
María Bárbara
Stayed 3 nights in Oct 2024
10/10 Excellent
Anja
Travelled with family
22 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Anja
Stayed 2 nights in Aug 2024