With a stay at Holiday Inn Norwich City, an IHG Hotel, you'll be centrally located in Norwich, steps from Carrow Road and within a 5-minute walk of Norfolk Broads. .This hotel is 0.8 mi (1.3 km) from Norwich Riverside Walk and 1.3 mi (2.1 km) from Norwich Cathedral.
What's nearby
Carrow Road - 1 min walk
Norwich Cathedral - 19 min walk
Norwich Castle - 4 min drive
Norwich Theatre Royal - 5 min drive
University of East Anglia - 9 min drive
Getting around
Norwich Station - 9 min walk
Norwich (NWI-Norwich Intl.) - 18 min drive
Restaurants
Queen of the Iceni - 9 min walk
Gunn Club Carrow Road - 1 min walk
Coach & Horses - 10 min walk
Nando's - 9 min walk
Costa Coffee - 6 min walk
About this property
Holiday Inn Norwich City, an IHG Hotel
Hotel with a fitness center, steps from Carrow Road
Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.
This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 129 square feet (12 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (GBP 6.95 per night)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 per person
1 restaurant
1 bar
24-hour room service
Things to do
Fitness centre
Family friendly
Free cots/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
Business centre
Conference space (129 square feet)
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cots/infant beds
Pillow menu
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Flat-screen TV
Films for purchase
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 6.95 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.
Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊.
Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting.
Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂!
Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks.
If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!
Tatiana
Stayed 4 nights in Aug 2024
6/10 Okay
Verified traveller
Travelled with family
1 Sept 2024
Liked: Cleanliness
Needed some tweaking
Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.
We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.
Luke
Stayed 1 night in Aug 2024
8/10 Good
John
25 Aug 2024
Liked: Cleanliness, staff & service, amenities
The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.
we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.
The hotel was lovely to stay at. Would probably stay there again in the future.
Melanie
Stayed 2 nights in Aug 2024
8/10 Good
Ismael F
Travelled with family
15 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.
Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice
Vicky
Stayed 2 nights in Aug 2024
8/10 Good
Laura
Travelled with family
13 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.