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Casa Dann Carlton Hotel & Spa

4.5 star property

Photo gallery for Casa Dann Carlton Hotel & Spa

Indoor pool, open 9:00 AM to 6:00 PM, pool loungers
Terrace/patio
Front of property - evening/night
Interior
Indoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221
  • 93 Park
    ‪16 min walk‬
  • Andino Shopping Center
    ‪3 min drive‬
  • Unicentro Bogotá
    ‪4 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Torre Standard King)

Standard Room (Torre Standard King)

Standard Room (Torre Standard King)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Down duvets, minibar, in-room safe, desk

Executive Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bogotá

With a stay at Casa Dann Carlton Hotel & Spa in Bogotá (Chicó), you'll be within a 5-minute drive of 93 Park and Andino Shopping Center. .This luxury hotel is 1.9 mi (3.1 km) from Unicentro Bogotá and 5.7 mi (9.1 km) from U.S. Embassy Bogotá.

What's nearby

  • Virrey Park - 13 min walk - 1.1 km
  • 93 Park - 16 min walk - 1.4 km
  • Andino Shopping Center - 3 min drive - 2.8 km
  • Unicentro Bogotá - 4 min drive - 3.1 km
  • Hacienda Santa Barbara Mall - 5 min drive - 3.7 km

Getting around

  • Estación Usaquén Station - 7 min drive
  • San Antonio Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 33 min drive

Restaurants

  • ‪El Corral parque 97 - ‬15 min walk
  • ‪Restaurante Los Galenos - ‬11 min walk
  • ‪Cooks - ‬8 min walk
  • ‪Caffa Cafe - ‬9 min walk
  • ‪Culto - ‬15 min walk

About this property

Casa Dann Carlton Hotel & Spa

Luxury hotel with 2 restaurants and a full-service spa
Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 327 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at La Trattoria, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Bogotá? This hotel has 581 square feet (54 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (581 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 45 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Casa Dann Carlton Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 966 out of 1322 reviews
Rating 8 - Good. 206 out of 1322 reviews
Rating 6 - Okay. 72 out of 1322 reviews
Rating 4 - Poor. 32 out of 1322 reviews
Rating 2 - Terrible. 46 out of 1322 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alfredo

Liked: Staff & service
No se hizo la limpieza el primer día, y el segundo fue después de las 3PM. Bar cierra a las 10PM, pero estaba cerrado desde el segundo día
Stayed 3 nights in Jan 2025

10/10 Excellent

Rafael

Stayed 1 night in Jan 2025

10/10 Excellent

Mirta

Everything was excellent!!
Stayed 1 night in Jan 2025

8/10 Good

REUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Cynthia, Santiago de Surco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. Staff is wonderful. Love this hotel.
Stayed 8 nights in Jan 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service
I would have given 5 stars. Great staff, breakfast, cleanliness, transportation, reception, etc...But the wall paper around the hallway and room was peeling off. It made the place look poor. And the A.C did not blow cold air.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at Casa Dann. We enjoyed the pool, sauna, turkish bath and spa services. Our room was super comfortable. The breakfast was great!. We will definitely be returning to Casa Dann when we visit Bogotá again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme en Casa Dann
Stayed 7 nights in Dec 2024

10/10 Excellent

George

Travelled with group
The service was excellent, and the facilities wonderful. Muchas gracias por todo!
Stayed 14 nights in Jan 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aleksandr

Stayed 3 nights in Jan 2025

2/10 Terrible

Juan, Fort Lauderdale

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good hotel, friendly staff. It would benefit from renovations but overall a very good experience
Stayed 3 nights in Jan 2025

10/10 Excellent

william, Bogota

Stayed 3 nights in Jan 2025

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan, Bogota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel despite there was a remodel in progress. The staff was very nice
Stayed 2 nights in Jan 2025

8/10 Good

Julio

Stayed 3 nights in Jan 2025

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Friendly staff. Great food options and very comfortable amenities. This is my place to go when traveling to Bogota.
Stayed 3 nights in Jan 2025

8/10 Good

frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt disrespected by one of the front desk when in front of my wife he said the room was reserved for two men matead of me and my wife insinuating like I was trying to take a female companion to my room
Stayed 2 nights in Dec 2024

10/10 Excellent

Gicharley

Stayed 3 nights in Jan 2025

10/10 Excellent

juan

Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Stayed 5 nights in Dec 2024

8/10 Good

Joel

Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Stayed 5 nights in Jan 2025