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Golden Phoenix Hotel Boracay

4.0 star property

Photo gallery for Golden Phoenix Hotel Boracay

Terrace/patio
Lobby
Angol Suite | Living area
Coral Garden Suite
Coral Garden Suite | Balcony

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

Map
Boat Station 3, Manoc-Manoc, Boracay Island, Aklan, 5608
  • Station 3
    ‪1 min walk‬
  • White Beach
    ‪1 min walk‬
  • Talipapa Market
    ‪10 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪52 min walk‬

Room options

View all photos for Deluxe Room Queen

Deluxe Room Queen

Deluxe Room Queen

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Yapak Suite

Yapak Suite

Yapak Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Angol Suite

Angol Suite

Angol Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quad Family Room

Quad Family Room

Quad Family Room

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Family Room

Triple Family Room

Triple Family Room

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Coral Garden Suite

Coral Garden Suite

Coral Garden Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Fairways and Bluewater Boracay

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.4 out of 5, Excellent, (1141)
The price is AU$116
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Fairways and Bluewater Boracay

About the area

Boracay Island

When you stay at Golden Phoenix Hotel Boracay in Boracay Island, you'll be by the ocean, just steps from White Beach and 10 minutes by foot from Station 2. .This beach resort is 1 mi (1.6 km) from D'Mall Boracay and 1.3 mi (2.2 km) from Station 1.
View more Resorts in Boracay IslandOpens in a new window

What's nearby

  • White Beach - 1 min walk
  • Station 2 - 10 min walk
  • Fairways & Bluewater - 11 min walk
  • D'Mall Boracay - 17 min walk
  • Station 1 - 14 min drive

Restaurants

  • ‪Andok's - ‬4 min walk
  • ‪Cafe Maruja - ‬2 min walk
  • ‪SENSI The Italian Restaurant - ‬4 min walk
  • ‪Paradise Garden Resort Boracay - ‬3 min walk
  • ‪The Sunny Side Cafe - ‬1 min walk

About this property

Golden Phoenix Hotel Boracay

Salt air and outdoor pool, near White Beach
Golden Phoenix Hotel Boracay offers 137 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. LCD televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 individually furnished guestrooms, featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at Authentic Oriental, a beachfront restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Authentic Oriental - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 650 for adults and PHP 350 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Authentic Oriental

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Pool access ramp on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Individually furnished
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 650 for adults and PHP 350 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Golden Phoenix Boracay Island
Golden Phoenix Hotel Boracay Boracay Island
Golden Phoenix Hotel Boracay Island
Golden Phoenix Boracay
Golden Phoenix Boracay Boracay Island
Goln Phoenix Boracay Boracay
Golden Phoenix Boracay Boracay
Golden Phoenix Hotel Boracay Resort
Golden Phoenix Hotel Boracay Boracay Island
Golden Phoenix Hotel Boracay Resort Boracay Island

Golden Phoenix Hotel Boracay Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 111 reviews
Rating 8 - Good. 36 out of 111 reviews
Rating 6 - Okay. 29 out of 111 reviews
Rating 4 - Poor. 18 out of 111 reviews
Rating 2 - Terrible. 13 out of 111 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lamphone

Liked: Cleanliness

8/10 Good

Laith

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Jona Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Was amazing.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated right in front of the beach which is brilliant. Excellent staff. Very clean room and we’ll maintained pool. Food’s good but lacking fresh fruits. Some of the residents are quite noisy at times.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Amor, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf is very friendly The breakfast buffet was great,the menu is different evryday The entertainer at night is very good And the location is great, you can see the beach while your eating at their dining area
Stayed 3 nights in Dec 2019

4/10 Poor

Harry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They are not helpful in time of need
There wasa tyhpoon and we had to stay extra night went to front desk they wanted to charge me 4800 peso anight as a walk in i went online and got the room for 2700 peso anight i asled why so exspensive they said i was walkin i didnt even check out of my room yet so they dont care about you just money and also the Chinese had cheaper rate than me for walkin i cant prevent the westher but they should help you not gouge you i spent alot of money there but i will never go back December 4 2019
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

kelvin, hawaii

Disliked: Property conditions & facilities, room comfort
Terrible stay
Air conditioning was not working well. Told the front desk. They said they checked it and it was ok. Room never made it to a comfortable level. Room was booked with a free dinner. Hotel only honored dinner for one night not the two nights booked. At checkout they tried to charge us for the dinner. We had to remind them. Room was noisy till 4:00 am. Hard to sleep.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

4/10 Poor

Anee

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price
We were in Boracay recently and booked our stay with Golden Phoenix. The first room offered to us had two single beds. The picture used on this website is quite misleading as I was told there are very few rooms in the hotel with a king size bed. Also, the room seemed to have been cleaned but one of the beds had a lot of sand on it. After speaking to reception we were finally given a new room with a king bed. The wifi system is quite annoying as well. At the front desk they display prices for wifi usage but we were given free access, only thing was we had to get a new code every 24hours. The breakfast mainly offers South-east Asian cuisine and nothing to write home about. The hotel is located in Station 3 but if you are a family or a want to get some sleep at night, I would recommend Station 1 or the end of Station 2 closer to Station 1. All in all, I wouldn't recommend this hotel. The money is better spent elsewhere.

2/10 Terrible

jim, vancouver , canada

Disliked: Property conditions & facilities, room comfort
will not stay there again
The check in was okay , but was disappointed with the room , as no view just cement wall outside the window , had 2 single beds instead of king bed , safe not work had to get another safe . the bed was hard , so not good sleep ! The breakfast was very disappointing , not much choice . Hotel in need of repair as lots of rotten wood

8/10 Good

erkjan, Vancouver, BC

Liked: Cleanliness, property conditions & facilities, room comfort
Beach front
Beach front, nice pool, good breakfast and good security.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

zeny , Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Close to the beach, very clean, staffs are very friendly, very good service! Would come back here again

2/10 Terrible

LP, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the money.
Checked in nice and easy but soon discovered the "free WiFi" didn't reach our room on the 4th floor. It was Christmas so we wanted WiFi to stay in touch with family. No one seemed to want to help us with this and one employee was very rude. Our air conditioning dripped in the night and got fixed on our last day. The water went off on the last day too, and no explanation was given. The bar sold very few drinks and breakfast was always busy, maybe due to the time of year. It was nice and clean, but I am sure we could have stayed in better places for the price.

4/10 Poor

maria, Australia

Disliked: Property conditions & facilities, room comfort
overall review
Some staff like reception staff are not friendly or smiling. It would be nice if they have a warm smiling faces not sulky. But the rest of the staff are polite and friendly. Pool area slippery dangerous, witness a kid slipped and hurt herself bleeding nose and lump on the head. Staff no clue how to give first aid. No incident report at all which is the management to take the necessary responsibility. No action except ice for the head that's it. Never reported to parents the incident. That's really bad. Room is smelly and leaking Aircondition. Food not bad. Buffet breakfast is limited choices. Building needs some upgrading and improvement. Overall I rate is 2 1/2 star. Please improve floor area on the pool. Make it anti slip flooring.

2/10 Terrible

Albert Medina, Boracay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec. 31 to Jan 5
Bad Hotel, Stay Away

2/10 Terrible

Øyvind, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms either have no view at all (looking straight in to the wall of the neighbor building), or looks down on to the neighboring slum neighborhood. Some of the staff were quite friendly, though most don't speak good English, and some are outright rude and unprofessional. The hotel was not cheap either, so all in all it provided very poor value for money.

8/10 Good

Catherine, mandaluyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family room
front desk personnel are so helpful with our needs. Family room very spacious and quiet corner grd floor, pool, garden, frontdesk, restaurant and beach just within our reach.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not returning
The location is great, but way too overpriced for this quality. Breakfast is horrible with very limited choice of buffet. The safe in our room was broken and couldn't be used. The electricity went out twice during our stay.

8/10 Good

skye, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Staff
We arrived before 1 pm which is over an hour before check in. A staff helped us keep our things first and brought us to the restaurant which is right at the beachfront. Welcome drinks were immediately serve as well as we were waiting for our room to be ready. I was hoping to get checked in early, apparently we had to wait until 2:30 pm before we finally got our room key. Staff were really helpful and pleasant so that made it up with all the wait. In my opinion, this hotel had the most genuinely pleasant and well mannered staff I've ever been so far. We got a family room which is of relatively good size for 4 persons. I'm in fact happy with it, 4 twin sized bed, all the furniture were good, and most importantly they have a safe and the heater was working perfectly well. My kids enjoyed the pool so much and i'm really glad that it was well maintained. There is barely anyone utilizing the pool which may be the reason why there isn't any pool attendant at times. The view was great from outside as you look towards the right side of the beach. Won't beat station 1 beachfront though. Station 1 is about 25 mins to 30 mins by foot and approximately 15 minutes walk to Dmall.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Hard to get to from the street. Don't believe Southwest Tours when they tell you they'll drop you off at your hotel's front door. This was not the case with us. We had to lug our baggage through unpaved back streets through market stalls ourselves. The hotel sent 1 porter who carried 2 out of the 6 luggage we had. Check in was slow. Despite arriving past 3pm, our rooms weren't ready. Our 'welcome drinks' was cheap Tang. Family rooms are spacious but no luggage racks available. The 1 lift constantly reeked of mould due to the wet plastic flooring. Breakfast spread is dismal and caters for the high number (>95%) of Korean/Chinese guests. Wouldn't be surprised if they served dinner leftovers from the night before. Toilet clogged up on third night and we were told not to flush used toilet paper down the toilet. Disgusting. Definitely not staying here again.