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Grand Hotel Francais

3.0 star property

Photo gallery for Grand Hotel Francais

Comfort with 1 double bed, non-smoking
Comfort with 1 double bed, non-smoking
Front of property
City view
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place des Quinconces
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪19 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Bordeaux

With a stay at Grand Hotel Francais, you'll be centrally located in Bordeaux, a 1-minute drive from Rue Sainte-Catherine and 6 minutes from Cité du Vin. .This hotel is 3.4 mi (5.4 km) from Arkéa Arena and 0.1 mi (0.1 km) from Les Grands Hommes.

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪French House - ‬2 min walk
  • ‪La Mama - ‬3 min walk
  • ‪Bistro des Grands Hommes - ‬3 min walk

About this property

Grand Hotel Francais

Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ingvild

Liked: Cleanliness, amenities
Beautiful hotel, in perfect location for walking distance to whatever you fancied. Very kind and friendly staff, sophisticated bar within the hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ingvild

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff and an amazing bed ! Really good size room - deluxe size
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was excellent. Would definitely stay here again and recommend it as well!
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

mark

Liked: Cleanliness, staff & service, amenities
Only downside is trying to get to the hotel as it’s in a pedestrian zone
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfortable rooms and tasty breakfast
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect-Love the balcony and the staff went above and beyond helping us with parking!
Location is walkable to restaurants and shopping
The bar is awesome & cozy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff!! Outstanding breakfast buffet!! Great location!!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Rob

Liked: Amenities
Clean room and nice staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the centre with very comfortable bed and very quiet room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maritoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun cocktail bar onsite. Staff were very helpful. Would definitely stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very nice. The location was very good. The staff provided helpful directions for sightseeing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Working the heater was complicated. The staff was very helpful. It is in a beautiful part of town, near the longest shopping street in Europe. Highly recommended!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Antoniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location, it had a lovely vibe that truely made you feel you were in France. The staff were accommodating in evey way and the breakfast was vey good. A very enjoyable stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel at a great location. The staff was very friendly and helpful as well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Aled

Liked: Cleanliness, staff & service, amenities
Staff were really good. Location couldn't be better and the hotel building was beautiful. Rooms were a bit small and bathroom door was see through which is the only criticism. Didn't affect the stay and. We're looking forward to returning
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in old downtown Bordeaux. Excellent location for sight seeing. Room clean & comfortable. I recommend.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with the tram 1 block away. Classic room was small but well laid out. Would stay again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, amenities
Fantastic hotel in the historic district of beautiful Bordeaux. Small room but more than adequate, had everything you needed. Great bed & shower. Highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

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