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Apartaments Turístics Els Llacs

4.0 star property

Photo gallery for Apartaments Turístics Els Llacs

Indoor spa tub
Treatment room
Indoor spa tub
Indoor spa tub
Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Hot tub
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200
  • GrandValira
    ‪1 min walk‬
  • Pla de les Pedres Soldeu Ski Lift
    ‪14 min walk‬
  • Bosc
    ‪15 min walk‬
  • La Seu d'Urgell (LEU)
    ‪76 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2-4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom, Balcony (2-4 people)

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2-5 people)

Flat-screen TV, DVD player

Apartment, 2 Bedrooms, Balcony (2-5 people)

  • 68 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, in-room safe, individually decorated

Suite

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 2 Double Beds, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms (2-8 people, SPA included)

Premium bedding, in-room safe, individually decorated

Apartment, 3 Bedrooms (2-8 people, SPA included)

  • 106 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

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About the area

Bordes d'Envalira

With a stay at Apartaments Turístics Els Llacs in Bordes d'Envalira, you'll be in the mountains, just a 1-minute walk from GrandValira and 14 minutes by foot from Pla de les Pedres Soldeu Ski Lift. .This spa aparthotel is 13 mi (20.8 km) from Caldea Spa and 13.4 mi (21.6 km) from Pyrenees Andorra Shopping Centre.
View more Aparthotels in Bordes d'EnvaliraOpens in a new window

What's nearby

  • GrandValira - 1 min walk
  • Pla de les Pedres Soldeu Ski Lift - 14 min walk
  • Pas de la Casa Resort - 9 min drive
  • Soldeu Ski Resort - 11 min drive
  • TSD4 Pas De La Casa Ski Lift - 11 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 24 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive

Restaurants

  • ‪Taittinger Sol I Neu Restaurant - ‬3 min drive
  • ‪Bruxelles Hotel Soldeu - ‬3 min drive
  • ‪Ibaya - ‬3 min drive
  • ‪Restaurant Solanelles - ‬31 min drive
  • ‪Cubil - ‬5 min drive

About this property

Apartaments Turístics Els Llacs

Aparthotel in Bordes d'Envalira with a full-service spa and a fitness center
Apartaments Turístics Els Llacs offers 25 accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and safes. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include safes and microwaves, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a hot tub, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Languages

Catalan, English, French, Spanish

Property amenities

Ski

  • Close to a ski area
  • Ski passes

Pool/Spa

  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Free off-site parking
  • Return airport shuttle (surcharge)

Family friendly

  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bath
  • Deep-soaking bath
  • Slippers
  • Bidet
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Bathrobes

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with cable service
  • DVD player
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Heating

Pets

  • Pet friendly
  • EUR 10 per pet per night

Suitability/Accessibility

  • Lift
  • Soundproofing

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • Vending machine

Location highlights

  • In the mountains

Things to do

  • Fitness centre
  • Bike hire on site
  • Horse riding nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 25 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (9:00 AM - 7:00 PM) and Monday - Sunday (noon - 7:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

Property is also known as

Apartaments Turístics Els Llacs Apartment Soldeu
Apartaments Turístics Els Llacs Apartment
Apartaments Turístics Els Llacs Soldeu
Apartaments Turístics Els Llacs
Apartaments Turístics Els Llacs Apartment Bordes d'Envalira
Apartaments Turístics Els Llacs Apartment Bordes d'Envalira
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartment Apartaments Turístics Els Llacs Bordes d'Envalira
Bordes d'Envalira Apartaments Turístics Els Llacs Apartment
Apartaments Turístics Els Llacs Apartment
Apartment Apartaments Turístics Els Llacs
Apartaments Turístics Els Llacs Aparthotel
Apartaments Turístics Els Llacs Bordes d'Envalira
Apartaments Turístics Els Llacs Aparthotel Bordes d'Envalira

Apartaments Turístics Els Llacs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Liked: Cleanliness, room comfort
The room and property were clean and attractive. Our apartment was spacious as it contained three bedrooms, but it did not have much of a balcony (room to stand only) and the master bedroom bathroom had a toilet with phantom flush. While kitchen appliances, including a washing machine, worked fine, more and better cooking utensils would have been helpful to prepare meals more efficiently. There were several amenities on the property that could be improved. The outside hot tub was not hot enough nor was the sauna as the glass in the door had a space letting out heat. The fitness room lacked stationary bikes. However, the front desk employees, especially Elena, were very friendly and helpful and were able to answer our qustions and offer assistance in solving problems that arose. Free, close overnight o road parking was helpful as well.
Stayed 4 nights in Sep 2024

8/10 Good

AMIR

Travelled with group
SKI Vacation in Andora
Nice place Unfortunately need to pay extra for cleaning and changing dirty towels
Stayed 5 nights in Mar 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
All I had hoped for. They were slow to fix the broken light in the kitchen but I used the spa while waiting!!
Stayed 4 nights in Jan 2024

8/10 Good

Luis

Travelled with family
Liked: Room comfort
Snow vacation in Andorra
Location is excellent, the hotel is good, but the price is high. Parking in the hotel garage is very limited, parking places are very small and is very expensive (15€/day) and it not included.
Stayed 7 nights in Feb 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2022

8/10 Good

Sílvia

Travelled with family
Liked: Cleanliness, room comfort
Estuvimos muy a gusto
Ya estuvimos el invierno pasado y hemos repetido experiencia. Estanmos muy contentos. Los apartamentos son cómodos, bien ubicados, bien equipados.... y además han abierto un supermercado justo enfrente. Ideal.
Stayed 2 nights in Jan 2022

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, amenities, room comfort
Nous avons réservé 1 nuit dans un appartement 2 chambres, arrivé sur place nous avons eu l'agréable surprise d'être surclassé. Dans un appartement tout équipé avec 3 chambres. Logement très propre. Literie très confortable. Une suite parentale avec sdb grand confort. Une hôtesse d'accueil extraordinairement agréable. Nous avons trouvé notre point de chute pour nos prochains séjours en Andorre.
Stayed 1 night in Sep 2024

10/10 Excellent

François

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mathias

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, room comfort
Tout était très bien. Merci à Elena pour son accueil parfait
Stayed 2 nights in May 2024

10/10 Excellent

michel

Travelled with family
Liked: Cleanliness, room comfort
Belle expérience
Excellent séjour dans cette résidence. Décoration des appartements soignée. Très jolie vue. Echange facile avec l'hôtel. Petit SPA agréable. Le point noir est le parking souterrain, relativement etroit. Il ne faut pas avoir une grosse voiture. Le stationnement et la sortie y sont difficiles à cause de tous poteaux présents. Il est par contre possible de stationner dehors facilement. Un magasin tout proche de l'hôtel très bien achalandé pour ne pas prendre la voiture pour les courses. Les randonnées se font dès la sortie de l'hôtel.
Stayed 4 nights in Apr 2024

10/10 Excellent

marina

Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, room comfort
Profesionalidad y amabilidad
Todo perfecto. Nos han ayudado desde el primer día resolviendo las dudas que pudieramos tener hasta con cualquier problema que surgió en el apartamento. Nos hicieron la estancia muy fácil.
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
+Välplanerad lägenhet med bussförbindelse till liftsystem. . Mycket trevlig o hjälpsam personal och trevliga faciliteter. Fantastisk utsikt. -Mycket lyhört och väldigt hårda sängar.
Stayed 6 nights in Dec 2023

8/10 Good

Michel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Séjour familial à 7 personnes vraiment appréciable. Appartement spacieux avec salon séjour et commodités pour toute les générations.
Stayed 2 nights in Dec 2023

8/10 Good

Adriana

Liked: Cleanliness, room comfort
Spacieux, superbe vue sur la montagne et spa sympa
Super séjour. L’hôtesse a l’accueil était très gentille. L’appartement était spacieux. La cuisine très équipée. Une vue magnifique sur la montagne. Le lit était confortable. Le spa avec le hammam, jacuzzi intérieur et un extérieur, la salle de sport, douche écossaise propres et hyper agréable. Le seul hic est que même si c’etait bien insonorisé par rapport à l’extérieur, c’était pas le cas entre les appartements. On a été dérangé tôt le matin (6h) par les bruits et gémissements de nos voisins. Sinon, impeccable. On reviendra
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Stayed 7 nights in Mar 2023

8/10 Good

Sébastien

Travelled with family
Liked: Cleanliness, room comfort
Séjour en famille
Hotel très sympa, bien qu'il soit situé en bord de route. L'appartement très joliment décoré avec une ambiance montagnarde et très bien équipé. Les petits défauts sont les fenêtres des chambres qui ne donnent pas sur l'extérieur mais dans un patio et le problème d'insonorisation.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Falta de servicios y personal desagradable
La experiencia en general fue buena por lo bonito que es el lugar, a pesar de no disponer de algunos servicios por los que habíamos pagado, como la limpieza diaria de la habitación, que no la hicieron en los cinco días de alojamiento y tampoco hubo cambio de toallas. No tenía secadora, nos quejamos y la pusieron el segundo día. El parking que era gratis para el resto de huéspedes nosotros teníamos que pagar por el, algo extraño puesto que era muy grande y estaba prácticamente vacío. En el spa no funcionaba el baño turco , y el Jacuzzi olía muy mal. Además había problemas con el personal, cuestión que afectaba directamente a la estancia de los huéspedes, echaron a la recepcionista de la tarde, la de la mañana no estuvo durante los dos últimos días , y el día del check out tuvimos que sufrir a Nicolás , persona responsable del transfer de los huéspedes a las pistas de esquí, que pusieron de responsable de la recepción y fue muy irrespetuoso, desagradable con nosotros, no sabía hacer una factura, nos trato mal, empañando por completo nuestros días en un lugar tan mágico , como es Bordes D’Envalira. Enviamos varios emails a los apartamentos y al hotel Piolet de Soldeu, que lleva la gestión de estos apartamentos, para tratar de informar de lo sucedido, pero no recibimos respuesta.
Stayed 5 nights in Mar 2022

8/10 Good

LUIS

Travelled with family
Liked: Room comfort
Bom no geral, excelente no atendimento...
O pessoal é muito atencioso e o hotel dispõe de boas instalações e está bem situado. Contudo, tem havido algum descuido na manutenção, o que é inaceitável num estabelecimento de 4 estrelas que quer manter a sua reputação...
Stayed 13 nights in Jan 2022

10/10 Excellent

Ana Luiza

Travelled with family
Liked: Cleanliness, room comfort
Excelentes comodidades
Excelente hospedagem. Muito conforto, limpíssimo e excelentes comodidades. Voltaria muitas vezes.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Desde el exterior hasta el interior lugar que invita a la tranquilidad.
Stayed 2 nights in Sep 2020