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Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Suite, 1 King Bed, Non Smoking (Governor's)
Indoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(185 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

40-inch Smart TV with digital channels, Netflix, pay films

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

40-inch Smart TV with digital channels, Netflix, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

40-inch Smart TV with digital channels, Netflix, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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Indoor pool
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The price is AU$147
includes taxes & fees
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About the area

Waltham

When you stay at Embassy Suites by Hilton Boston Waltham in Waltham, you'll be in the business district, within a 15-minute drive of Harvard University and Harvard Square. .This hotel is 10.5 mi (16.9 km) from Massachusetts Institute of Technology and 11 mi (17.8 km) from Fenway Park.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Harvard University - 15 min drive - 14.4 km
  • Harvard Square - 16 min drive - 14.7 km
  • Fenway Park - 16 min drive - 18.9 km
  • Boston Common - 20 min drive - 22.2 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Woodland Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Copper House Tavern - ‬10 min walk
  • ‪Jimmy John's - ‬7 min walk
  • ‪Craft Food Hall Project - CityPoint Waltham - ‬20 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 275 guestrooms featuring refrigerators and Smart televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Embassy Suites by Hilton Boston Waltham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Waltham? This hotel has 1 square feet (0 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Amuse Kitchen + Cocktails - This lobby lounge specializes in American cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1261 out of 2616 reviews
Rating 8 - Good. 547 out of 2616 reviews
Rating 6 - Okay. 406 out of 2616 reviews
Rating 4 - Poor. 196 out of 2616 reviews
Rating 2 - Terrible. 206 out of 2616 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property to stay at. A favorite when I’m in the area after many successful visits. The hotel is clean and well appointed with a very friendly and wonderful staff. They have a lot of amenities that most hotels don’t have anymore which makes it top choice in my book.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

8/10 Good

Leandra

Liked: Property conditions & facilities
The bathroom was clean but the bed is not so comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Pronobendu

Liked: Cleanliness, staff & service, amenities
Dining table chairs need to change immediately.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Stayed 1 night in Aug 2025

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a little crowded for breakfast, but very good stay
Stayed 3 nights in Aug 2025

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to be and good breakfast 😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tangela

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was not clean and blood was on the sheets. Staff cleaned our room the next day and stole a lock off of my luggage.
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Amenities
The property was beautiful. Rooms were very clean and large. Didn't like the man at the door bothering us about "a time share" very annoying
Stayed 2 nights in Aug 2025

6/10 Okay

santo, demorest

The AC in the room wasn't working properly and it never got fixed during our stay of four nights although I asked repeatedly.
Stayed 4 nights in Aug 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
My shower was full of mold. I changed to a different room than the AC didn’t work in that room. I changed to a third room more mold. Fourth room was much better no mold and AC worked.
Stayed 4 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
I especially elevators and restaurant at site
Stayed 1 night in Aug 2025

4/10 Poor

Maria

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I did not have the best experience here when I got to my room the ac wasn’t working and when I woke up the next day I hate bits all over my legs ! Unfortunately the employees weren't very much help with the complains I had about the room I stayed it
Stayed 3 nights in Aug 2025

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spacious welcoming breakfast we’re all good!
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness
The bed was so comfortable. The room was beautiful and clean. The omelet bar was delicious. Their free breakfast is so amazing with so many different options
Stayed 2 nights in Aug 2025

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was fine except for the housekeeping they never brought new towels and some other tjings we asked for!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nereo

Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very dirty. Saw used condom in elevator and told manager who didn’t seem interested. Showed up at breakfast with an hour left and very little food. I’ve stayed at this hotel over 10 times and this will be my last time.
Stayed 2 nights in Aug 2025

6/10 Okay

Todd

Liked: Cleanliness
Disliked: Amenities
My family live only a few minutes from the hotel so for me when I go and visit it’s the perfect place to stay. However I think this might be my last time at the property. The property is clean, the room is comfortable and spacious, and the free breakfast is great However there are a lot of little things that really irritate me especially in terms of housekeeping and front desk. When I arrived to the room there were no batteries in the remote controls, there was no shampoo, conditioner, or body lotion in the room. I contacted the front desk they said they would take care of it and nothing. The following day I requested it again and they did nothing. Finally I was upset and I spoke to them and they had a gentleman bring up a bottle of just conditioner and the bottle was almost fully empty. So they need to figure out the connection between requests to the front desk and housekeeping because there is a disconnect somewhere. The sheets on my bed were put on inside out and when housekeeping serviced the room they did not even replace the towels. There is a Westin and a Marriott across the street And they will be getting my business moving forward because you pay good money to take a nice shower and you don’t bring products with you because they are supplied for you, yet there were no products and after countless requests the front desk never made any thing happen. Parking is also a little ridiculous at $15 per night. Thank you for a safe day but it will be my last
Stayed 2 nights in Aug 2025

2/10 Terrible

Sofiya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2025

10/10 Excellent

PRADEEP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall had very good experience
Stayed 2 nights in Aug 2025

10/10 Excellent

xin

Stayed 2 nights in Aug 2025