Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel

Lobby lounge
Indoor pool
Bar (on property)
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Standard Room, 2 Queen Beds

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1 Newbury St, Peabody, MA, 01960
  • MarketStreet Lynnfield
    4 min drive
  • Ithaki Mediterranean Restaurant
    1 min walk
  • Wakefield Station
    9 min drive
  • Boston, MA (BOS-Logan Intl.)
    27 min drive

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Transfer Shower (Communications)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

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Holiday Inn Hotel & Suites Boston - Peabody, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 289 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 135 out of 1002 reviews" "
Rating 2 - Terrible. 98 out of 1002 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ronald Justin

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel didn't particularly stand out in any way, and generally I had a pleasant stay, with one glaring exception. We were on vacation visiting a lot of the New England areas, and had a large, heavy gift bag of souvenirs and gifts we had bought. Housekeeping took it, and when we found it missing they claimed Housekeeping said they thought it was trash. Everything in the bag was brand new and there was no trash in the bag. Initially staff seemed to be sorry but offer no help or solutions other than to allow me access to their trash compactor to dig around in it to see if i could find anything. After I gave a little pushback the next day, they agreed to pay me back for whatever receipts I could produce of the items I had said were in the bag. That was the extent of it, no "sorry we'll make sure this never happens again", no further compensation, no promise of housekeeping review or training, but to just quietly sweep it under the rug. The entire process felt sketchy and I honestly felt like i got swindled by some shady practices by staff. Otherwise the facility was fairly clean and well run. Won't be using Holiday Inn on my vacation travels any more.
Stayed 6 nights in Oct 2023

2/10 Terrible

Emmanuel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The don’t clean the room
Nothing working over there no microwave in the room you have to go all away downstairs to eat up your food
Stayed 2 nights in Jan 2024

2/10 Terrible

Kayleigh

My key card NEVER worked
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional.
Stayed 1 night in Dec 2023

2/10 Terrible

Nelson

Stayed 1 night in Dec 2023

4/10 Poor

Ryley

Travelled with pets
Disliked: Amenities, property conditions & facilities
Shower was cold in evening Tub did not drain properly Phone did not charge— All extension cords were somehow unplugged, presumably from the last guest; while this isn’t an average thing to look for, it might make sense to ensure things are working (ie this also meant the lamps didn’t work— this could have been determined by testing those) Very easy to miss location (hard to see on highway, especially at night)
Stayed 1 night in Dec 2023

10/10 Excellent

Ramon

Stayed 1 night in Dec 2023

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Dec 2023

2/10 Terrible

Alex

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2023

8/10 Good

Sarah Michelle

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

Ray

Stayed 4 nights in Oct 2023

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worse holiday inn ever , the fire alarm kept going off ,no microwave,bathroom reeked if urine ,kids running up and down the hall , the walls were dirty and dusty you couldn’t even see the white paint ,people were loud ,screaming and banging on who know what . Cords were all over the floor very unsafe , not to mention the moldy smell the hotel had just terrible
Stayed 4 nights in Oct 2023

6/10 Okay

Karim

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
2 star hotel in disguise
Dingy old hotel not worth the price. Needs to be sub $100 a night. Doesnt even include breakfast. Everything is old, dirty looking and dark.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting place! Worse hotel ever
The absolute worse hotel I’ve ever stayed in. During October prices are tripled and the hotel standards were too low for the high asking price. There was a fire alarm that went off late at night and the sprinklers caused a flood that was there throughout the night. There was so much trash outside the rooms, my hotel room reeked of cigarette smell, the bathroom and fridge had rust, the carpet smelled awful, the elevator is very old and creepy, the hotel overall was dark and creepy. Housekeeping didn’t clean my room once during entire stay. Basically this hotel had all the class of a Motel 6. I will never stay here again.
Stayed 2 nights in Oct 2023

4/10 Poor

Skylar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023

4/10 Poor

LORI

Liked: Staff & service
Stayed 4 nights in Oct 2023

2/10 Terrible

Cathryn

Disliked: Cleanliness, staff & service, property conditions & facilities
There was blood on the back of the bathroom door and a suspicious looking red spot on the extra blanket that was given to me. There was dirt all over the baseboards and on/behind the sink. It was disgusting.
Stayed 1 night in Oct 2023

2/10 Terrible

Karla

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I did not like how their was people living at the hotel, kids in hallways making a mess, just laying their, people that lived their in and out. Not to mention bed bugs, I am all bitten up… terrible. For a Holiday Inn and Suites I would have expected better. I came home with my ace swollen and bites all over my body. Just gross.
Stayed 3 nights in Oct 2023

8/10 Good

michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Hunter

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth $350 per night. No fan in bathroom - condensation was horrible. Vent in bathroom connected to room next door and we could hear everything they were saying. Loud guests in hallway keeping us up at night. Shotty craftsmanship in rooms/bathrooms. This was more like a $99 a night stay.
Stayed 4 nights in Oct 2023

4/10 Poor

Cheryl

Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Oct 2023