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Mandarin Oriental, Boston

5.0 star property

Photo gallery for Mandarin Oriental, Boston

Lobby
Point of interest
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
776 Boylston St, Boston, MA, 02199
  • Newbury Street
    ‪1 min walk‬
  • The Shops at Prudential Center
    ‪1 min walk‬
  • Hynes Convention Center
    ‪2 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Residential)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Suite, 1 King Bed (Residential)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Premier)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room (Premier)

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 242 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room

Suite, 1 King Bed, Corner (Back Bay)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Raffles Boston

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (96)
The price is AU$1,180
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Raffles Boston

About the area

Boston

A stay at Mandarin Oriental, Boston places you in the heart of Boston, steps from Newbury Street and The Shops at Prudential Center. .This luxury hotel is 0.3 mi (0.5 km) from Copley Square and 0.7 mi (1.2 km) from Northeastern University.

What's nearby

  • Hynes Convention Center - 2 min walk
  • Copley Square - 6 min walk
  • Northeastern University - 14 min walk
  • Fenway Park - 16 min walk
  • Boston Common - 17 min walk

Getting around

  • Copley Station - 5 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 23 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Atlantic Fish Co. - ‬1 min walk
  • ‪Earls Kitchen + Bar - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Porto - ‬2 min walk

About this property

Mandarin Oriental, Boston

Luxury hotel with a full-service spa connected to a shopping center in Boston
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 148 guestrooms featuring minibars and DVD players. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Ramsay's Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and a meeting room.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ramsay's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, German, Hindi, Italian, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and public transport

  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30-65 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • A meeting room

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 326 reviews
Rating 8 - Good. 45 out of 326 reviews
Rating 6 - Okay. 13 out of 326 reviews
Rating 4 - Poor. 9 out of 326 reviews
Rating 2 - Terrible. 6 out of 326 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Naushad, Bulimba

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location, clean, very large rooms, amazing staff. I do wish they used top sheets and not just a duvet but that is a personal preference.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosenaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yannan

Stayed 2 nights in Sep 2024

8/10 Good

Papinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we initially booked did not match the images presented on the website, leading to disappointment during our three-night stay in an accessible room. The shower depicted in the photos was quite different from what we encountered, and the beds were significantly smaller than anticipated. Although we raised these concerns with the hotel, we were unable to switch rooms until our third night. This was particularly disheartening as we had been looking forward to this long-awaited break. When we finally moved to the room we had expected, it was a relief, but unfortunately, two of the nights still fell short of our expectations. Overall the location is great,hotel is clean and we enjoyed using the spa. If we had been allocated the final night stay over the 3 nights there would be no complaints.
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zha

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay at the Mandarin Oriental in Boston. The room was perfect and the staff 5 star. Can't wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Meruyert

Liked: Cleanliness, amenities, property conditions & facilities
All is good !
Stayed 3 nights in Sep 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Estela

Travelled with family
En general excelente atención del personal, instalaciones, servicio a cuarto.
Stayed 3 nights in Jul 2024

6/10 Okay

MARIKO

Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and located in a very desirable area. Back bay is one of my favorite places in Boston. The staff were great, very professional and always trying to help. If there is one thing that needs TLC is the carpet on the hallway and especially the first floor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward, shickshinny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around high quality stay. Excellent staff. Mirror in bathroom could use additional lighting. A bit dim for shaving.
Stayed 3 nights in Jul 2024

10/10 Excellent

Krista

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel !
wonderful stay :) excellent hospitality from front desk to valet , perfect location
Stayed 3 nights in Jul 2024

10/10 Excellent

anoop

Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Stayed 1 night in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a central area that allowed us to explore the city with ease.
Stayed 3 nights in Jun 2024