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Sheraton Boston Needham Hotel

3.5 star property

Photo gallery for Sheraton Boston Needham Hotel

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Restaurant
Lobby
Exterior
Junior Suite, 1 Double Bed, Non Smoking, Executive Level

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly
  • Breakfast available
  • Air conditioning

Explore the area

View map
100 Cabot St, Needham, MA, 02494
  • Place, Charles River
    ‪5 min walk‬
  • Place, Cutler Park Reservation
    ‪14 min walk‬
  • Place, Newton-Wellesley
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Executive Level

Junior Suite, 1 Double Bed, Non Smoking, Executive Level

Junior Suite, 1 Double Bed, Non Smoking, Executive Level

8.4 out of 10
Very good
(13 reviews)
  • 56 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Executive Level

Junior Suite, 1 Double Bed, Non Smoking, Executive Level

Junior Suite, 1 Double Bed, Non Smoking, Executive Level

8.0 out of 10
Very good
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Executive Level

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(154 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(173 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Executive Level

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Needham

When you stay at Sheraton Boston Needham Hotel in Needham, you'll be in the business district, within a 15-minute drive of Northeastern University and Fenway Park. .This hotel is 7.9 mi (12.7 km) from Harvard University and 8.9 mi (14.3 km) from Copley Square.

What's nearby

  • Charles River - 5 min walk - 0.4 km
  • Cutler Park Reservation - 14 min walk - 1.2 km
  • Hemlock Gorge Reservation - 17 min walk - 1.5 km
  • Newton-Wellesley - 4 min drive - 4.0 km
  • Newton-Wellesley Ambulatory Care - 4 min drive - 4.0 km

Getting around

  • Boston Needham Center Station - 4 min drive
  • Newton Highlands Station - 4 min drive
  • Logan International Airport (BOS) - 34 min drive

Restaurants

  • ‪Panera Bread - ‬7 min walk
  • ‪Pressed Cafe - ‬12 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Dave's Hot Chicken - ‬19 min walk
  • ‪TripAdvisor Headquarters - ‬11 min walk

About this property

Sheraton Boston Needham Hotel

Suburban hotel with a fitness center and a 24-hour front desk
Sheraton Boston Needham Hotel offers 247 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Needham hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 247 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Needham? This hotel has 15912 square feet (1478 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 17 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 28 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 15,912 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 28 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 17 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004621990
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Needham
Hotel Sheraton Needham
Needham Hotel
Needham Sheraton
Needham Sheraton Hotel
Sheraton Hotel Needham
Sheraton Needham
Sheraton Needham Hotel
Sheraton Boston Needham Hotel Hotel Needham
Sheraton Boston Needham Hotel Hotel
Sheraton Boston Needham Hotel Needham
Sheraton Needham Hotel
Sheraton Boston Needham
Sheraton Boston Needham
Sheraton Boston Needham Hotel Hotel

Reviews

Sheraton Boston Needham Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 937 out of 1520 reviews
Rating 8 - Good. 340 out of 1520 reviews
Rating 6 - Okay. 127 out of 1520 reviews
Rating 4 - Poor. 51 out of 1520 reviews
Rating 2 - Terrible. 65 out of 1520 reviews

Reviews

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the highway for our many travels around the Boston area. Clean rooms, courteous staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent amenities such as the spa, restaurant and pool bar. Close to other excellent restaurants in walking distance
Stayed 1 night in May 2025

8/10 Good

Fola N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and well kept hotel.
Stayed 3 nights in Aug 2025

8/10 Good

chongho

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Burbank

Stayed 4 nights in Aug 2025

6/10 Okay

tanniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

merid

Liked: Cleanliness, property conditions & facilities
It’s nice, but not worth the money
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Liked: Property conditions & facilities, room comfort

Great size room and shower, short on supplies

The staff at the check-in desk were great, helpful, efficient and accommodating. The size of the room was ample. We requested a room with roll in shower that was roomy, safer and easier than a bathtub. Unfortunately, the floor is not properly angled, water streamed out onto the rest of the bathroom floor every time we showered and we had to improvise putting towels on the floor to keep it dry and safe from slipping, it's an accident waiting to happen and a liability. During our 7 day stay, there was NO HOT WATER FOR SHOWERS ON 2 DAYS. Coffee supplies were lacking. When requested, we were given only decaf (we asked for regular), or only 1 pack was available at a time or delivery was hours later. Upon unpacking the first day, I found a large toenail clipping on the top corner of the box spring near the headboard. I have a photo if you'd like me to provide it. Housekeeping did not clean well then and the next time we requested service, toilet paper was not provided even though the one hanging was almost at the end; no coffee packets or cups were supplied.
Stayed 7 nights in Aug 2025

6/10 Okay

Melika

Liked: Staff & service
Stayed 5 nights in Aug 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, broken items, found dirt and blood on sheet

Atrocious. We stayed here for two nights. In the first room we checked into their was BLOOD on the pillow and bedcovers, moved to a second room - AGAIN, blood on the sheets. Third room? Blood on the duvet, sheets, dirt stains on towels and shower curtain.... The washrooms in the gym are filthy, stains on the walls, broken tiles, door handles not working. Ice machines don't work on the 4th floors....absolutely shocking state of this hotel for a Sheraton.
Broken tiles in the gym
dirty walls in the washrooms
Blood on sheets when we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sheraton in Needham and was disappointed on multiple fronts. The air conditioning was inconsistent — frigid in some hallways, barely working in others — and the rooms felt swampy and damp from excess humidity. Peeling paint was a clear sign of poor upkeep, and the dampness gave the space an unpleasant feel. Cleanliness was lacking; looking under the bed or near furniture revealed debris clearly left from prior guests. Breakfast service was disorganized — staff forgot orders, failed to communicate delays, and left guests waiting without updates. The food overall was heavy, processed, and far from healthy. Location offered nothing within walking distance, and service, while polite, felt impersonal. Bottom line: Between the humidity, inconsistent climate control, lack of cleanliness, poor breakfast service, and dated atmosphere, this hotel does not meet expectations for the price.
Stayed 6 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

widyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, I give 4 star because the bed is full size. I thought all good hotel using queen bed. A little dispointed about the bed.
Stayed 2 nights in Aug 2025

8/10 Good

SHEKHAR

Stayed 2 nights in Jul 2025

8/10 Good

Trevon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Wolfgang, Alamogordo

Liked: Amenities
Overall not a terrible place, of course they nickel and dime you for everything, however this is Massachusetts, but not having towels in the pool or fitness room is poor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistent spot for an overnight(s)

Quick stay at a hotel we use when transiting around Boston and off 128. Very nice GM and staff
Stayed 1 night in Aug 2025

8/10 Good

Jubeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Oluyomi

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Sheri, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Check was fast and very friendly. Staff all smile n make you feel comfortable.
Stayed 1 night in Aug 2025