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The Orchid Hotel

4.0 star property

Photo gallery for The Orchid Hotel

Enjoy meals in this stylish dining area with a round table for two and comfortable bench seating.
Two single beds with white linens and dark headboards, a wardrobe, and a chair with a cushion.
Relax in style with ample seating options and a shaded area, perfect for dining or socializing.
Surrounded by lush greenery and white flowers, this space features a large illuminated sign and polished floors.
Experience the classic charm of The Ritz-Carlton, where a grand entrance welcomes you to a warm and inviting destination.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available
  • Free WiFi

Explore the area

Map
34 Gervis Road, Bournemouth, England, BH1 3DH
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, soundproofing, free WiFi

Classic Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free WiFi

Family Room

8.8 out of 10
Excellent
(13 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Simply Single

Simply Single

Simply Single

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Simply Twin

Simply Twin

Simply Twin

8.6 out of 10
Excellent
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King

In-room safe, desk, soundproofing, free WiFi

Classic King

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Orchid Hotel is within a 10-minute walk of Russell-Cotes Art Gallery and Museum and Bournemouth Beach. .This beach hotel is 0.4 mi (0.7 km) from Bournemouth Lower Gardens and 0.4 mi (0.7 km) from Bournemouth Pavillion Theatre.

What's nearby

  • Bournemouth Beach - 5 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Oceanarium - 12 min walk - 1.0 km
  • Bournemouth International Centre - 12 min walk - 1.0 km
  • Bournemouth Pier - 12 min walk - 1.0 km

Getting around

  • Bournemouth Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪New Lahore Bournemouth - ‬6 min walk
  • ‪O'Neill's - ‬4 min walk
  • ‪The Coconut Tree Bournemouth - ‬6 min walk
  • ‪Sharkey's American Pool Bar & Grill - ‬5 min walk
  • ‪Naked Coffee - ‬5 min walk

About this property

The Orchid Hotel

Sandy fun near Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre
The Orchid Hotel offers 31 accommodations with espresso makers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 31 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at N.34 Restaurant serving guests of The Orchid Hotel. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
N.34 Restaurant - This restaurant serves dinner only.

Languages

English, Greek, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: GBP 14.95 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • N.34 Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Cribs (infant beds) are available for GBP 5.0 per stay

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 14.95 for adults and GBP 7 for children
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Orchid Hotel Bournemouth
Orchid Bournemouth
The Orchid Hotel Hotel
The Orchid Hotel Bournemouth
The Orchid Hotel Hotel Bournemouth

The Orchid Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phaedon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thank you
Stayed 1 night in Apr 2025

2/10 Terrible

nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AWFUL STAY! Stayed 2 nights. Bad stay on 2nd night as kept awake all night with rowdy/fighting guests in bar beneath our room. Started at 11:50pm with guests standing outside the main entrance drinking, smoking and talking loudly. Tried to call reception on numerous occasions but no answer. Husband had to go to the bar at 3:30am to complain to barman and ask for them to quieten down, this never happened! Ended at 6:10am when the two guests had a very heated argument/fight with swearing at the top of their voices! Reported to male receptionist F at front desk at 9 am, said he was aware of the rowdy guests who had run up a bar bill without paying and then checked out, so the staff were fully aware of the situation that had happened during the night. We were told to email the hotel manager Rose G which I did the next morning, no response! I then emailed through Expedia and had a short response from female C to say the email was not received but no new email address provided so sent the explanation/complaint through Expedia (who I had also informed about the stay) so I know the hotel would see these messages. In total I have sent 10 emails, made 2 phone calls and was told someone would contact me back....it has now been over 3 months since this started and NOT ONE RESPONSE OR CONTACT FROM ANYONE AT THE ORCHID HOTEL. I cannot believe all the glowing reviews about certain members of staff, all I can say is you are very lucky! No wonder the hotel is being sold off...AVOID!
Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a overnight
Stayed 1 night in Mar 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

ANDREW

Good location in Bournemouth.

Check in was OK. Requested second room key, but never received one over duration of stay. Smallish room, but adequate for purpose. Convenient location, close to beach and town centre. Quiet, in off season. Paid parking only.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. The room was very comfortable and tidy. The staff were excellent and helpful. It is a short distance to the beach and shops. I would definitely recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

mark

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Not good

After booking through booking. Com we paid in full. The next day we got a message from the hotel stating we need to pay £10parking for 1 night .this was not declared by our booking.i rang the hotel and they told me that if a booked direct its free!!! The customer is being mugged after settling the payment the day after . This is bad muggy practice. Then asked to take £50 against damage,the carpet in the room was already badly stained and the walls marked. This was our 3rd stay ,not again while this is way we are treated.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Disappointing stay

The check in was lengthy and complicated due to how we had booked on line but then sorted . The car park fee is far too much was cross about this x The room was fine but no lift working ! Hardly any staff about to help with questions once booked in x The carpet in our room looked old and stains in places and window blind broken Room 205 . Fortunately we had eaten out at lunch time as people waiting for their early evening meal were let down as apparently the Chef had left in an emergency ! No one at the bar to serve only one receptionist on trying to check in deal with the bar and make soup/sandwich for one couple who had booked a meal she rang to cancel the others ! I felt very sorry for her as clearly she was stressed . The bar didn’t have many supplies of draft beer or cider no nibbles at all which a few people asked for as no food available x So there were quite a few things not good there x just seemed there were not enough staff at all . Breakfast was ok but buffet style only so food had been cooked for quite a while and one man got his money back as they ran out of bacon ! Looking back at your reviews these are common factors over the last few months and clearly nothing has been done to rectify any of these problems x I stayed there a few years ago and it was first class but won’t be returning unless it gets better such a shame as it’s a lovely small hotel the staff that were there were very pleasant but clearly not happy! You will lose custom soon!!
Stayed 1 night in Feb 2025

4/10 Poor

Linda

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Not until you booked that a £10. parking charge was incurred. Wanted a £50 security deposit but if on your credit the return would not be given until 7-21 business working days unless you paid cash restaurant was closed pm overpriced bar prices, lift out of order, no offer of assistance with luggage which we had to carry upstairs and along distance to room. My husband being 81 and myself 70 so a bit of a struggle. Room carpet full of stains. Slight issue with shower. No bottled water no glasses. Very disappointed shall not be returning, not value for money!!
Stayed 1 night in Jan 2025

8/10 Good

Parag

Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing we have noticed over the years, is the lift has never worked. Air conditioning did not work either so quite cold. Staff friendly. Nice cosy atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay as always.

We love this hotel so much we have stayed about 5 times in the last couple of years. Lovely staff, clean comfortable rooms. Superb breakfast cooked fresh or Continental if you prefer. Convenient easy walk to town centre's shops, pubs, restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean, comfortable, and a good hotel for the money. We only stayed one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Urmila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at The Orchid Hotel
Stayed 1 night in Dec 2024