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The Trouville Bournemouth

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Trouville Bournemouth

Reception
Point of interest
Exterior
1 Bedroom Suite | Living area
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH
  • Bournemouth International Centre
    2 min walk
  • Bournemouth Lower Gardens
    5 min walk
  • Oceanarium
    5 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (x 3)

Family Room (x 3)

Family Room (x 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (x 4)

Hypo-allergenic bedding, individually decorated, individually furnished

Family Room (x 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Bournemouth

With a stay at The Trouville Bournemouth, you'll be centrally located in Bournemouth, steps from Bournemouth International Centre and within a 5-minute walk of Oceanarium. .This hotel is 0.2 mi (0.3 km) from Bournemouth Beach and 0.3 mi (0.4 km) from Bournemouth Pavillion Theatre.

What's nearby

  • Bournemouth International Centre - 2 min walk - 0.2 km
  • Oceanarium - 5 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 5 min walk - 0.5 km
  • Bournemouth Beach - 6 min walk - 0.5 km
  • Bournemouth Pier - 7 min walk - 0.6 km

Getting around

  • Branksome Station - 5 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪The Moon In The Square (Wetherspoon) - ‬4 min walk
  • ‪Bar So - ‬2 min walk
  • ‪Brasserie Blanc - Bournemouth - ‬4 min walk
  • ‪The Hop Inn - ‬3 min walk
  • ‪WestBeach - ‬5 min walk

About this property

The Trouville Bournemouth

Hotel with a 24-hour front desk, steps from Bournemouth International Centre
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision.

Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services.
Enjoy a meal at Deauville Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Deauville Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12.95 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of GBP 23.95

Restaurants on site

  • Deauville Restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 3
  • 5 steps to reach property

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 19 2024 to March 31 2025 (dates subject to change):
  • Dining venue(s)
  • Sauna
The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 12.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 23.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Hotel
The Trouville Bournemouth Hotel
The Trouville Bournemouth Bournemouth
The Trouville Hotel – OCEANA COLLECTION

The Trouville Bournemouth Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 137 reviews" "
Rating 8 - Good. 40 out of 137 reviews" "
Rating 6 - Okay. 23 out of 137 reviews" "
Rating 4 - Poor. 27 out of 137 reviews" "
Rating 2 - Terrible. 18 out of 137 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Cathryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific Encounter
At check in we were given a key to a room on the 3rd floor. When we opened it we stood at the door in amazement as the room looked as if it had been trashed. The divan bases were on their sides showing torn bases, other items of furniture were thrown about the room and everything was wet. Reception seem mystified by this but we were quickly given a room on 2nd floor. This was very dated and needed a refurb but Not suprised by this. However the mattresses were very uncomfortable having hard ridges, we turned one top to bottom for slight improvement. The shower fitment attached to the wall fell into the bath everytime we used it, the wardrobe doors were only attacahed at the top so swung alarmingly when opened. Poor storage provision. The hot tap leaked. After our traumatic experience when opened the first room allocated we just put up with everything and spent as little time there as possible. I would never stay there again and would not recommend anyone else to do so.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a terrible state.
Stayed 3 nights in Aug 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, the property needs a bit of work doing - updating really. All very clean, our bathroom was very clean but had a few jobs that have been fixed in the past at a very poor standard.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

2/10 Terrible

Erion

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kamal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all is no clean even the bedroom was not clean when we check in the room still the dust is in the bin behind the bed and table is so dusty no floor mat in the bathroom shower door was broken pillow is not clean mattress is not comfortable so many thing to say break fast is not hot i dont know what to say now
Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Property conditions & facilities, room comfort
Lovely stay. Fantastic location. However, lifts are not working. Swimming pool is fantastic, but jacuzzi and sauna did not work
Stayed 1 night in Aug 2024

8/10 Good

Irfan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After finding out they took the place over a year ago I can see there doing there best with the place,staff are friendly and helpful room was fine for what we paid,the bar was reasonably priced to,the breakfast was amazing the parking was reasonable to £12 for 24 hrs we’d definitely go back
Stayed 2 nights in Aug 2024

2/10 Terrible

Swathy

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Naheed

Travelled with family
Liked: Staff & service
Good location only a 5 minute walk to the beach. Friendly and helpful staff. A good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better
Our stay it was alright. We had a double bad and an extra bed for our little one. The staff it was very nice and helpfull in anything what we needed. We had English Breakfast wich it was very handy because with a child it is hard with the food when you are traveling. The rooms need some attentions and upgrade. The water in the pool it was cold but the temperature in the pool it was warm and the sauna worked alright, need some time until it reach the temperature but it is ok. Most definitely when we are coming to Bournemouth will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radka

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

linda

Travelled with partner
Liked: Staff & service, amenities
The hotel is very dated,no air conditioning, so the room was like a sauna, curtains were falling off the pole, paper cups and wooden sticks for tea and coffee, there was rubbish left under the dressing table and a coffee lid sticking out from under the bed. The staff were very friendly and helpful, just needs a good update
Stayed 2 nights in Aug 2024

4/10 Poor

Edivan

Disliked: Cleanliness, staff & service, property conditions & facilities
No recommend
Stayed 2 nights in Jul 2024

8/10 Good

Sonja

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alicja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleace to stay with family
Stayed 2 nights in Jul 2024

2/10 Terrible

Afroz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a pathetic experience. On arrival the lifts were not working and we were given a suite on the top floor, so we had to drag our bags through a maze of never ending corridors and stairs. We were asked to give card details in case we damage something!!! Never ever this has happened before in any hotel ! And finally we had booked for two nights after the first night the next morning while showering the water got cut off !! My wife and I had to leave the hotel as they had no availability of other rooms despite claiming to own 9 hotels! My wife was offered to use the pool shower to finish taking a shower!! It was just absolutely outrageous experience, in the end after a lot of argumant and exchange of words we were able to negotiate a full refund and checked into a different hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Samuel

Stayed 2 nights in Jul 2024

6/10 Okay

Zaher

Travelled with family and small children
Disliked: Staff & service
Location is fine, room carpet very old, Mohit in reception was unhelpful, he refused to put my small bag of food in hotel fridge for 1 night and caused my food damaged because they dont offer fridge in room.
Stayed 1 night in Jul 2024

8/10 Good

Elzbieta

Liked: Staff & service, room comfort
Very old fashion furniture at room, carpet needs cleaning
Stayed 1 night in Jul 2024

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
had room at front of hotel road noise people noise was disruptive
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good .Staff friendly and welcoming.
Stayed 2 nights in Jul 2024

8/10 Good

Nicola, Vadnais Heights

Travelled with family
Liked: Staff & service
The building is old & needs updating. But the staff is excellent, and it’s convenient to the beautiful beach, Bournemouth centre and good restaurants.
Stayed 2 nights in Jun 2024