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Potters Heron Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Potters Heron Hotel

Front of property
British cuisine
Standard Double Room, 1 Bedroom
Lobby
British cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • University of Winchester
    9 min drive
  • Keats Restaurant
    17 min walk
  • Eastleigh Chandlers Ford Station
    6 min drive
  • Southampton (SOU)
    19 min drive

Room options

View all photos for Comfort Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Romsey

Located in Romsey, Potters Heron Hotel is within a 15-minute drive of New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World. .This hotel is 12.8 mi (20.5 km) from Southampton Cruise Terminal and 2.2 mi (3.5 km) from River Test.

What's nearby

  • University of Winchester - 9 min drive
  • Winchester Cathedral - 13 min drive
  • Marwell Zoo - 13 min drive
  • Winchester Christmas Market - 14 min drive
  • Southampton Cruise Terminal - 20 min drive

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪King Rufus - Pub & Grill - ‬6 min drive
  • ‪Josie’s - ‬6 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪Monks Brook - ‬5 min drive

About this property

Potters Heron Hotel

Hotel in Romsey with a 24-hour front desk and a restaurant
Potters Heron Hotel offers 53 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 53 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Romsey? This hotel has 65 square feet (6 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in British cuisine.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space (65 square feet)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Garden
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Potters Heron Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 734 reviews" "
Rating 8 - Good. 280 out of 734 reviews" "
Rating 6 - Okay. 107 out of 734 reviews" "
Rating 4 - Poor. 48 out of 734 reviews" "
Rating 2 - Terrible. 13 out of 734 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Antony

Business traveller
Liked: Staff & service
It is a beautiful hotel with thatched roof and looks idealic however the rooms need updating at least with a new paint work project
Stayed 1 night in Sep 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Comfortable spacious room and bed. Good location, lots of parking. Very friendly restaurant staff, reasonable food. My only complaint is that the room had an unpleasant smell and the decor was quite tired, but we were in a dog friendly one so maybe that was why.
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness
Stayed 4 nights in Sep 2024

4/10 Poor

Jada

Travelled with family and small children, Travelled with group
The property lacks amenities and is out dated.
Stayed 2 nights in Sep 2024

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This place looks great on the outside and the staff were nice but the property is worn out on the inside and in need of renovation. Ranks well below Travel Inn standards
Stayed 1 night in Sep 2024

4/10 Poor

Jeanette

Travelled with partner
Disliked: Cleanliness
From a distance a nice thatched hotel but up closer the hotel side looked to need much upgrading and decoration. The receptionist did state that upgrading to the hotel was starting. Our room needed a good clean, window ledges with mould, side of the easy chair had visible fluid drips down. The bathroom had a bath that was cracked, brown spots on the bottom, dirt around taps and mould on tiles. Same on sink, dirt around taps, mirror dirty. The toilet brush needed replacing and was sitting in dirty water!!! The non slip mat was yellowed. Really not up to a good level of cleanliness. I mentioned this on check out to receptionist and I think another staff member, cleaning supervisor maybe and they apologised. Disappointed.
Stayed 1 night in Sep 2024

8/10 Good

M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reception main rooms and pub are all to a good standard, but the rooms need some TLC. Toilet had not been cleaned properly and ahowed signs of excrement . Unfortunately, We would not want to stay here again
Toilet not cleaned internally
Rear of toilet showed had lots of dust
Ceiling on balcony
Balcony
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Disliked: Staff & service, property conditions & facilities
Poor standard of accomodation. Bathroom was old and tatty. Restaurant staff in the evening were great, but rude and weren't the leastbit interested. Breakfast was poor, only two choices of cereal and breakfast was cold. I wouldn't stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good rooms, but no staff
It is difficult to rate the stay, there was no one at checkin on arrival, in the end after going to find a member of staff reception was manned. Reception was deserted on checkout. The room was modern, clean and great. The outside area had a table, chair and a lot of cigarette ends, which could have been swept away. So good rooms, but no visible members of staff at all.
Stayed 1 night in Aug 2024

6/10 Okay

Phillip

Liked: Staff & service
The hotel was fine for a one night stop over. It is in need of a face lift and renovation. The diner menu is limited, but was ok. The staff were very friendly and tried hard. Thank you
Stayed 1 night in Aug 2024

8/10 Good

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
nice surrondings
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but could do better
Nice hotel, very comfortable. Wished the staff were more friendly. A lot of the menu was unavailable as had sold out.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
Great hotel another great night sleep and awesome breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Martyn

Stayed 1 night in Jul 2024

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was is poor condition with mould and discoloured grouting was well overdue for a makeover
Stayed 1 night in Jul 2024

10/10 Excellent

John

Room clean Everything worked Would stay again
Stayed 1 night in Jul 2024

8/10 Good

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet surroundings, staff very friendly and helpful. I would recommend the hotel to anyone.
Stayed 2 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lovely
Our stay was for a short family visit, we have been here before and as the last time it was excellent, the room is large and quite in a part of the hotel with access to the garden with your own seating area, we had a meat in the restaurant and it was the best fish and chips ever, served in a quite corner so we could enjoy a chat over lunch, service couldn't be faulted, absolutely excellent staff. We will stay there again and would strongly recommend it
Stayed 1 night in Jul 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024