4/10 Poor
susan
23 Apr 2025
Liked: Cleanliness
The photo was not where we stayed.
The photo of the stay is not where you stay!!
They do not tell you that. Each unit is owned by different people so conditions vary. Even though we booked thru Hotels.com, the 1000 Hills property management handles the booking.
It was NOT a one bedroom. It is a Studio meaning that the bed, tub and kitchen are all one room. The photos are taken as to imply it was a separate bedroom.
There is only 1 parking spot for this unit, which was taken twice by someone else as they are not marked. This must be a real problem during peak season.
This unit had very few dishes, pans, etc.
The gas fireplace smelled like it had a leak, we reported it.
The carpeting had stains all over & chipped wall paint. We reported that and 1000 hills rep said these things are up to the owner to take care of. Not their responsibility!
Might be better to pay more at Big Cedar Lodge.
The only positive was the location was central near many attractions.
susan
Stayed 3 nights in Apr 2025