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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Meeting facility
Meeting facility
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪7 min walk‬
  • Rocket Arena
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Room amenity

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

Room amenity

Standard Room, 1 King Bed (Lake Erie View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Crowne Plaza Cleveland at Playhouse Square by IHG is centrally located in Cleveland, a 4-minute walk from Cleveland State University and 7 minutes by foot from Progressive Field. .This hotel is 0.4 mi (0.7 km) from Rocket Arena and 0.5 mi (0.8 km) from East 4th Street.

What's nearby

  • Progressive Field - 7 min walk - 0.6 km
  • Rocket Arena - 8 min walk - 0.7 km
  • Huntington Convention Center of Cleveland - 16 min walk - 1.3 km
  • Rock and Roll Hall of Fame - 18 min walk - 1.6 km
  • Huntington Bank Field - 3 min drive - 2.1 km

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 19 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪1942 Tacos and Tequila - ‬2 min walk
  • ‪Restore Cold Pressed - ‬2 min walk
  • ‪Ledger Bar - ‬3 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with a 24-hour fitness center, a quick walk to Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 204 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ghost Light Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 13079 square feet (1215 square meters) of space consisting of conference space and 9 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 811 out of 1290 reviews
Rating 8 - Good. 274 out of 1290 reviews
Rating 6 - Okay. 110 out of 1290 reviews
Rating 4 - Poor. 57 out of 1290 reviews
Rating 2 - Terrible. 38 out of 1290 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wes

Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

N

Liked: Cleanliness, staff & service
T
Stayed 1 night in Dec 2024

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woken up by a jack hammer at 6AM
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Average Hotel
Pool was freezing. Housekeeping doesn't come during stay. Staff were friendly and helpful though. (Alex especially).
Stayed 3 nights in Dec 2024

2/10 Terrible

ramanababu

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
It seems like they're in the process of renovating, which is good. A few signs of wear, like older tv's with some issues. Still, the price is right for the level of comfort and service. And it was nice and quiet for a decently busy Friday downtown. Halle building parking across the street is fine, cheaper than valet even if there's a Playhouse Square/arena event going on.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

8/10 Good

Raimundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estadia. Un detalle la cafetera de nuestra habitacion no funciono, la habitacion no tiene microhondas. Todo lo demas excelente.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dana L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb. I thoroughly enjoyed my stay and will be back.
Stayed 4 nights in Dec 2024

4/10 Poor

Telasia

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
Bit dirty. Needs updated. Pool was freezing. Tv in room was broken. Staff was wonderful!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean please…
Over all the stay was good expect for a few hiccups. The first being the first room we were in the bed broke at random. The chair was not very clean and there was a light out in the bathroom. The bathroom floor also could use a good cleaning especially in the Corners were the bathtub meets the floor. But….. despite all the stated things once the front desk was notified they quickly moved up to another room which was better still could use a good cleaning but the bed was comfortable and we all slept well. The pool and hot tub were great as well my kids really enjoyed that.
Light out in bathroom from room #1
Broken bed room #1
Dirty chair room #1
Stayed 1 night in Dec 2024

10/10 Excellent

Ashanti

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love the vallet that comes with booking the stay..
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 4 nights in Nov 2024

6/10 Okay

Erica

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower in 802 did not have warm water. Sink water was very hot. Maybe the handle was broken? I told the desk about it on my out. Wasn't thier fault but apologized.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities
Do not stay at Crowne Plaza Hotel
My truck was vandalized and broke in when securing the car with valet. 3 other vehicles were the same too
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ghost light dinning room has exceptional staff and phenomenal desserts! We enjoyed a lovely evening!
Stayed 1 night in Dec 2024