Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Exterior
Lobby sitting area
Exterior
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪7 min walk‬
  • Rocket Arena
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom

  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Lake Erie View)

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

Crowne Plaza Cleveland at Playhouse Square by IHG is centrally located in Cleveland, a 4-minute walk from Cleveland State University and 7 minutes by foot from Progressive Field. .This hotel is 0.4 mi (0.7 km) from Rocket Arena and 0.5 mi (0.8 km) from East 4th Street.

What's nearby

  • Progressive Field - 7 min walk - 0.6 km
  • Rocket Arena - 8 min walk - 0.7 km
  • Huntington Convention Center of Cleveland - 16 min walk - 1.3 km
  • Rock and Roll Hall of Fame - 18 min walk - 1.6 km
  • Huntington Bank Field - 3 min drive - 2.1 km

Getting around

  • Tower City-Public Square Station - 14 min walk
  • Cleveland Station - 19 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪1942 Tacos and Tequila - ‬2 min walk
  • ‪Restore Cold Pressed - ‬2 min walk
  • ‪Ledger Bar - ‬3 min walk

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with a 24-hour fitness center, a quick walk to Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 204 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ghost Light Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 13079 square feet (1215 square meters) of space consisting of conference space and 9 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1114 reviews
Rating 8 - Good. 234 out of 1114 reviews
Rating 6 - Okay. 105 out of 1114 reviews
Rating 4 - Poor. 43 out of 1114 reviews
Rating 2 - Terrible. 28 out of 1114 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Isobel

Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Liked: Staff & service, property conditions & facilities
Nice being so close to the theatre district.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cavs Fans!

All the staff members were friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Connie, Ashland

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
Stayed 1 night in Jan 2025

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mohamed, NY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In the beginning they book me room under renovation and get back to the front office they change the room for me I get upset because they doesn’t know what room is ready and what room under renovation
Stayed 1 night in Jan 2025

10/10 Excellent

Mohamed, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY are making improvements to the hotel to make it better. My room was clean and pleasant. The valet parking was over $40.00
Stayed 1 night in Dec 2024

2/10 Terrible

Parambir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.

6/10 Okay

Parambir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay at this hotel again! We were awoken to loud thuds and banging on the floor above us and it didn’t stop for 5 hours while we tried to sleep. Once I asked the reception they said they were remodeling. I wish someone would have told us before we checked in otherwise we would have never stayed at this property. There was nothing done for the inconvenience either.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walkable area
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and modern. Staff was very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to Playhouse Square. The staff was incredibly friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Dec 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our car was broken into and some of our belongings were stolen.
Stayed 1 night in Dec 2024

10/10 Excellent

Davetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024