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Residence Inn By Marriott Cleveland Downtown

3.0 star property

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet-friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪3 min walk‬
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Flat-screen TV

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cleveland

With a stay at Residence Inn By Marriott Cleveland Downtown, you'll be centrally located in Cleveland, within a 5-minute walk of Rocket Arena and JACK Cleveland Casino. .This hotel is 0.3 mi (0.5 km) from Progressive Field and 1 mi (1.7 km) from Rock and Roll Hall of Fame.

What's nearby

  • Rocket Arena - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 4 min walk - 0.4 km
  • Progressive Field - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 19 min walk - 1.6 km
  • Huntington Bank Field - 19 min walk - 1.7 km

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, a short walk to Progressive Field
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 175 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Residence Inn By Marriott Cleveland Downtown. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 3401 square feet (316 square meters) of space consisting of conference space and 5 meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect walking distance to everything downtown
Stayed 1 night in Jan 2025

10/10 Excellent

aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Came for the basketball game. Great location and walkable. Great room and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Juliann

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we go downtown.
Stayed 1 night in Jan 2025

6/10 Okay

CHAMAL

Travelled with family
Property is older with a bit of modernity. My room wasn’t the cleanest. There was a dirty handprint on the wall by the closet, residue caked on the kitchen appliances and stains on the sofa. Lightening was dim and the tub and toilet sits very low, even for me and I’m not with any mobility issues. There was a scratch on my husband’s truck that only could’ve happened with the valet because we walked to the arena and restaurants and after we left we drove straight home. We just decided it would be our words against theirs since we didn’t check our vehicle before leaving the premises. I wouldn’t return and if I really had to, I sure wouldn’t valet with them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in a dynamic retail and entertainment district in a historic building. Staff is extremely helpful, knowledgeable, and friendly.
Stayed 14 nights in Dec 2024

8/10 Good

Markeysha

Liked: Staff & service, property conditions & facilities, room comfort

New years 2025

Room was big with a kitchen. Had all amenities you could think of but no coffee pot. Bathroom had hair in shower and on the shower head. Staff was really nice. Dislike the website says parking is $39 but when you arrive it’s $42. We were told parking was $12 across the street from the hotel but that turned out to be untrue we paid $34 upon leaving although posted signs say otherwise.
Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Paying $42 for parking i thought was a little high. Also most the outlets in our room were faulty and our shower door had issues opening and closing. Breakfast was alright, but they do need to have more waffle makers available. There was always a long line to make waffles. With that kind of cost you would think most of that would be taking care of. Staff was super nice and helpful though.
Stayed 2 nights in Dec 2024

10/10 Excellent

sandy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient to the restaurant, casino & consent location
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Travelled with partner
Disliked: Property conditions & facilities
Property needs updated. Rooms need redone.
Stayed 1 night in Dec 2024

10/10 Excellent

Josep

Travelled with partner
Liked: Amenities
Great location for Cavs & e4 dining options. Historic arcade surrounds the property. Enjoyed the extra space & fireplace was nice bonus!
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and friendly staff at this property. Walking distance to just about everything Cleveland has to offer. The hotel rooms need refreshed/renovated but otherwise it’s a convenient location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities

Great property friendly service

Service was wonderful! All staff we encountered were friendly And helpful. The hotel was very clean. Shower was as great (great water pressure) Room spacious. My only complaint is the bed was very uncomfortable. The bed was very hard and the pillows way too soft. My husband likes a firmer bed and even he said the bed was uncomfortable. The location is in beatable walkable to restaurants and bars and the Rock and Roll Hall of Fame.
Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Stayed 1 night in Dec 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

View of rooftops was terrible

Windows in the room faced other rooms with run down rooftops right outside the windows. 1 window was partially blocked by ventilation structure. Very disappointed in this Marriott property. Rooms are very dated.
View out the bedroom window
View out the "living space" window
View out the "living space" window
View out the "living space" window
Stayed 1 night in Dec 2024

8/10 Good

Hayet

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very positive experience at this hotel. The room was spacious, clean, and well-equipped with everything we needed. The breakfast was really good with so many choices. The location was also excellent, with many attractions within walking distance. However, I found the prices for snacks inside the hotel to be quite steep. For example, a small bag of chips and a chocolate bar cost me $11.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Time for a remodel of the rooms or sprucing up a bit. Add a restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
2 bedroom suite not ready until 7pm even though check in is 4 pm. Staff very rude when speaking to us. Just wanted a few rooms for our party of six before Cavs game.
Stayed 1 night in Dec 2024