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Mercure Cergy Pontoise Centre

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cergy Pontoise Centre

Classic Room, 1 Double Bed
Exterior
Sports facility
Sports facility
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly

Explore the area

Map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
  • CY Cergy Paris University
    9 min walk
  • Piscine Cergy
    11 min walk
  • Essec Business School
    16 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    36 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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The price is AU$130
for 1 night
includes taxes & fees
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About the area

Cergy

A stay at Mercure Cergy Pontoise Centre places you in the heart of Cergy, within a 15-minute walk of CY Cergy Paris University and Piscine Cergy. .This hotel is 18.2 mi (29.3 km) from La Défense and 14.5 mi (23.4 km) from Paris La Défense Arena.

What's nearby

  • CY Cergy Paris University - 9 min walk - 0.8 km
  • Essec Business School - 16 min walk - 1.4 km
  • Cergy Pontoise Leisure Island - 6 min drive - 3.9 km
  • St Christophe Business Park - 7 min drive - 4.7 km
  • Pontoise Cathedral - 8 min drive - 3.8 km

Getting around

  • Cergy Préfecture Station - 11 min walk
  • Acheres-Grand-Cormier Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Croissanterie - ‬12 min walk
  • ‪Pacific Rock Production - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Buffalo Grill - ‬8 min walk

About this property

Mercure Cergy Pontoise Centre

Hotel in Cergy with a 24-hour front desk and a bar
Mercure Cergy Pontoise Centre offers 57 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. This hotel also features a banquet hall and bike storage.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cergy? This hotel has 840 square feet (78 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Astree - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 7 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 17 per person
  • 1 bar
  • Room service available

Restaurants on site

  • Astree

Things to do

  • Access to nearby health club
  • Arcade/games room
  • Bike parking
  • Bike storage
  • Shopping centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (840 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 per person
  • Covered self parking fee: EUR 7 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Mercure Cergy Pontoise Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 192 reviews" "
Rating 8 - Good. 76 out of 192 reviews" "
Rating 6 - Okay. 28 out of 192 reviews" "
Rating 4 - Poor. 19 out of 192 reviews" "
Rating 2 - Terrible. 11 out of 192 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

TAKUMI

Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023

8/10 Good

Reza

Stayed 2 nights in Jun 2023

10/10 Excellent

Gerald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023

10/10 Excellent

Carlos, Santiago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly

10/10 Excellent

Wissam

Stayed 2 nights in Sep 2022

10/10 Excellent

Marco Antonio

Stayed 1 night in Oct 2021

6/10 Okay

CHANTAL

Stayed 2 nights in Jun 2021

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t reconcile as it is in poor conversation and the price is not cheapest
Stayed 1 night in Jul 2019

8/10 Good

Kwee Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a clean, comfortable stay
Clean, comfortable and a great stop off point
Stayed 1 night in Sep 2018

8/10 Good

Geofr, london

Liked: Cleanliness, staff & service, room comfort
Disabled rooms
Double doors and room door were heavy to open the door opener needs time delay for closing.
Stayed 1 night in Sep 2018

6/10 Okay

Maggie, SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
Stayed 8 nights in Aug 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gem
A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Feridoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent Customer Service
We arrived very late at the hotel, however the staff at yhe hotel was very helpful and exceeded our expectations. My daughter and husband were so impress about the service that they have made this hotel the place to be for all our trips in Paris.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in May 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid choice
Nice hotel as you would expect from a Mecure, convenient for university, and business district
Stayed 3 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cerhy
It is a good hotel with good location to of a short walk to the city. The staff were very friendly

8/10 Good

dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is an OLD hotel, and in need of modernising throughout. The bar is tiny. On the plus side the service is very good and the hotel was relatively clean throughout. McDonalds is next door.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel and indeed negative experienc
Very por área. tiny rooms and not very clean in my opinión, there was a tea cup stain with lipstick

6/10 Okay

Grahame

Liked: Cleanliness, room comfort
Nice hotel.
Nice hotel. rooms spacious and beds were comfortable. Staff were polite. Easy walking distance to bus and train station. Trains run every 15 minutes to centre of Paris.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find in Cergy. Free parking outside
Hotel was really well furnished. Liked the fact that the bathroom and toilet were separate. The bed was very comfy. Shower very powerful. Bathroom and facilities all excellent. Amazing value for what we paid! couldn't fault it at all.