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Pros:
1. Convenient airport location
2. Immaculate, soundproof rooms
3. Free convenient parking
4. Lauren, night manager, provided outstanding assistance
Lauren's kindness, expertise and willingness to go the extra mile ensured an enjoyable stay after an extremely challenging day. He was able to refrigerate my dad’s medication after we discovered that the fridge in the room had not been switched on. He was able to cancel the double booking I’d inadvertently made due to a glitch in the app. He even offered us some sandwiches, juice and yoghurt as we weren’t able to take advantage of the included breakfast due to our early departure.
Being the only hotel next to an airport, this business could take advantage of their location and just do the minimum-but they don’t! I stayed here for a week and spent a lot of time watching the staff helping guests. They were outstanding. I saw one of the hosts walk a lost tourist across the street to the airport just to show them how to find their flight the next day-even though they were not a guest at the hotel. Our business had large numbers of employees arriving at different times of day from many countries-they kept the restaurant open and made several accommodations to assist them to feel more comfortable. I would recommend this hotel to anyone visiting Bremen.
Coral
Stayed 1 night in Sep 2024
10/10 Excellent
Ralf
19 Sept 2024
Liked: Staff & service
Clone that receptionist
The friendliest welcome I have ever received at a hotel. And I travel a lot. That receptionist should be cloned!
Ralf
Stayed 1 night in Sep 2024
10/10 Excellent
Rufaro
Business traveller
5 July 2024
The cleanliness and efficiency were top notch. Extremely convenient for an early morning flight departure. I would definitely recommend this place and stay there again.
The hotel was conveniently located across from the airport. The room was clean and quiet. I was only there for one night so I am sure there is a way. The breakfast was great, and the view was amazing. Shopping areas are downtown and not located near the airport.