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Crystalbrook Vincent

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
River | View from room
City view from property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Nature Wall | Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Story Bridge
    ‪6 min walk‬
  • Waterfront Brisbane
    ‪11 min walk‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Promenade Master

Promenade Master

Promenade Master

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area

River Master Balcony

  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall

Nature Wall

9.2 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

7.6 out of 10
Good
(8 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River

River

River

9.8 out of 10
Exceptional
(8 reviews)
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Brisbane

With a stay at Crystalbrook Vincent in Brisbane (Brisbane Central Business District), you'll be steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds. .This luxury hotel is 1.3 mi (2 km) from Roma Street Parkland and 1.4 mi (2.3 km) from Royal Brisbane & Women's Hospital.

What's nearby

  • Howard Smith Wharves - 1 min walk
  • Brisbane Showgrounds - 20 min walk
  • Roma Street Parkland - 3 min drive
  • Suncorp Stadium - 4 min drive
  • XXXX Brewery - 5 min drive

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Felons Brewing Co - ‬1 min walk
  • ‪Stanley - ‬1 min walk
  • ‪Pallet Cafe - ‬3 min walk
  • ‪Pig 'N' Whistle Brunswick Street - ‬6 min walk

About this property

Crystalbrook Vincent

Luxury Brisbane hotel connected to a shopping center, steps from Howard Smith Wharves
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 166 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Italian cuisine at Polpetta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 425 square feet (39 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 3 ft (AUD 40 per night); discounts available; booking required

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 15-38 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Polpetta
  • Fiume Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Free bike hire
  • Outdoor pool

Family friendly

  • Art supplies
  • Fence around the pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (425 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 593 reviews" "
Rating 8 - Good. 106 out of 593 reviews" "
Rating 6 - Okay. 36 out of 593 reviews" "
Rating 4 - Poor. 19 out of 593 reviews" "
Rating 2 - Terrible. 12 out of 593 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Bike to hire available and great location
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only - wish it was more!😃
We only stayed one night, so didn't get to use the facilities like the gym or pool. However, interaction with staff was lovely and pleasant. Room was fantastic and spacious. Loved the location as it was close to the city cat ( went to the powerhouse) and Felons. I also saw that they have bikes that you can use while you stay, however, we didn't use as we walked or got the city cat. Great stay. Will definitely stay again. Perfect location.
Stayed 1 night in Oct 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness
Close to Howard's Wharf. Very busy and crowded more a young persons area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and love the dećor
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and it is in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Cristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
A super modern hotel in a fabulous area an easy walk along the river for numerous dining options or into the CBD. Bikes available and a nice roof bar (which unfortunately wasn’t open) and small pool area with a fabulous view.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staycation in Brisbane. Loved every minute. Pool temperature was perfect. Rooms were modern, clean and comfortable. Great choice of restaurants around. Lovely areas to walk and bonus bikes to ride.
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel located in the best area within Brisbane
Stayed 3 nights in Oct 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, my only issue was there was no availability to watch anything other than free to air TV, I was looking forward to watching a movie.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in and check out process was a nightmare… had almost $1000 put on “hold” instead of just paying the account. Reception staff didn’t seem to understand how anything worked and couldn’t give me straight answers on anything.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute delight to stay at this hotel. The location is perfect and the staff are amazing.
Stayed 1 night in Sep 2024

2/10 Terrible

Douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check at this place is a disaster if you have a car. It is a tiny single-lane one way in, same way out street with a bunch of restaurants co-located in the same area. Taxis park in the area right next to the hotel and even stopping to drop off causes a huge tail back of cars, ubers, taxis etc coming into the precinct. If you are bringing your car, arrange parking with the hotel and get directions into it (it is just before the hotel). I dropped my family off and went to find a place to park. Meanwhile the surly receptionist wouldn't check my family in because the booking is in my name. I had to drive back to the hotel, hand over my ID and then disappear to park again. The hotel needs to make it very explicit that arriving in your own car can be a complete nightmare! As an aside, we went across the street to Felons Brewing for dinner; it was a shocking disappointment! Over-priced, poor food, non-existant service! Overall, we will stay in the city next time where it is easier to park and much better eating options.
Stayed 1 night in Sep 2024

2/10 Terrible

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Don’t stay here if you value your sleep. Could hear everyone coming and going from there rooms all the way from the other end of the floor all night and all morning, it’s as if the worlds heaviest and hard to open solid room door was made of flyscreen. Perfume in the lobby is overpowering. Bedside powerpoints were for display purposes only, couldn’t charge a phone. Other than that, it looks new and modern and clean and the view is great. Wouldn’t stay here again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay simply because the beds and pillows are so comfortable. It’s a beautiful hotel within a great location, it can get a little busy due to fallons across the road but it’s nothing to extreme and the hotel is very private.
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my wedding accommodation. The room is definitely only big enough for 2 people however, there are great ‘getting ready’ photo opportunities around. Such a great spot with great amenities! Just make sure your late check out is confirmed when checking in as we had arranged this prior to our stay however they hadn’t correctly recorded it on our profile..
Stayed 3 nights in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024