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Crystalbrook Vincent

4.5 star property

Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Nature Wall | Garden view
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
River | View from room
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Roma Street Parkland
    ‪3 min drive‬
  • XXXX Brewery
    ‪5 min drive‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Promenade Master

Promenade Master

Promenade Master

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area

River Master Balcony

  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall

Nature Wall

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River

River

River

  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Westin Brisbane

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (543)
The price is AU$359
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Westin Brisbane

About the area

Brisbane

With a stay at Crystalbrook Vincent in Brisbane (Brisbane Central Business District), you'll be steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds. .This luxury hotel is 1.3 mi (2 km) from Roma Street Parkland and 1.4 mi (2.3 km) from Royal Brisbane & Women's Hospital.

What's nearby

  • Howard Smith Wharves - 1 min walk - 0.0 km
  • Roma Street Parkland - 3 min drive - 2.1 km
  • Suncorp Stadium - 4 min drive - 3.4 km
  • XXXX Brewery - 5 min drive - 4.2 km
  • Brisbane Convention and Exhibition Centre - 6 min drive - 4.5 km

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Felons Brewing Co - ‬1 min walk
  • ‪Stanley - ‬1 min walk
  • ‪Pallet Cafe - ‬3 min walk
  • ‪Pig 'N' Whistle Brunswick Street - ‬6 min walk

About this property

Crystalbrook Vincent

Luxury Brisbane hotel connected to a shopping center, steps from Howard Smith Wharves
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 166 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Italian cuisine at Polpetta, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 425 square feet (39 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking for AUD 40 per night; reservations required; discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 425 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 616 reviews
Rating 8 - Good. 108 out of 616 reviews
Rating 6 - Okay. 39 out of 616 reviews
Rating 4 - Poor. 20 out of 616 reviews
Rating 2 - Terrible. 12 out of 616 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
We loved every square cm of this hotel and enjoyed every moment. Unfortunately we were so taken up with things that we didn’t get time to really soak it in but - next time! We would like to point out that there is no electric vehicle charging in the car park which was our one and only disappointment.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot with convenient parking right under the hotel. Easy walk into r he r city and plenty of dining options along the river.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Dec 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Prefect location. Very professional and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stunning hotel and rooms, however the service lets it down. In room dining wait was over an hour, I called the concierge and in room dining 3 times only for it to ring out. The rooms are beautiful though the location proximity to The Storey Bridge makes it a noisy stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quick stay in Brisbane, managed a swim in the gorgeous pool. Really lovely hotel
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

8/10 Good

Zia

Travelled with partner
Liked: Cleanliness
The location is excellent and I love the interior design, and accessibility to multiple dining options. Poor service let us down, we asked for towels 4 times while at the pool, waited 1.5 hours for towels to be delivered.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Loved everything about the hotel! Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as always
Brilliant as always. Staff ever so helpful and the property itself thoughtfully designed and well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cornelius

Business traveller
Liked: Amenities
Excellent
Stayed 2 nights in Nov 2024

6/10 Okay

David

Liked: Staff & service
Room was not properly cleaned - used tissues on the floor by couch. Lighting controls difficult to operate - could not turn all the lights off, particularly bedside. Had to unplug standard lights because no on/off switch. No facial tissues provided, no bottled water. Pictures of resident artist, his wife and child fill the corridors, reception and the rooms - a vanity project not necessary in my opinion.
Stayed 1 night in Nov 2024

10/10 Excellent

Boris

Stayed 4 nights in Nov 2024

10/10 Excellent

Channa, ROSEBERY

Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Olenka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location beautiful views and atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Business traveller
Fhb
Stayed 1 night in Oct 2024