A stay at The Star Grand Brisbane places you in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland.
What's nearby
South Bank Parklands - 15 min walk - 1.3 km
The Gabba - 2 min drive - 2.2 km
Roma Street Parkland - 2 min drive - 1.6 km
Suncorp Stadium - 3 min drive - 2.9 km
Brisbane Convention and Exhibition Centre - 4 min drive - 3.0 km
Getting around
South Bank Station - 16 min walk
Brisbane Airport (BNE) - 26 min drive
Restaurants
The Pancake Manor - 7 min walk
Roti Place - 8 min walk
The Waterline Restaurant - 2 min walk
Kadoya - 8 min walk
Jackpot Dining - 9 min walk
About this property
The Star Grand Brisbane
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.
Stay in one of 340 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a casino, or other amenities including complimentary wireless internet access and concierge services.
Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.
Languages
English
Property amenities
Restaurants on site
Babblers
Cicada Blu
Sokyo
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
Fitness facility
Outdoor pool
Sauna
The following facilities are closed on Thursday and Friday:
Fitness facility
Outdoor pool
Sauna
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
Self parking fee: AUD 45 per day
Valet parking fee: AUD 65 per day
Rollaway bed fee: AUD 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane
The Star Grand Brisbane Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
How this is 5 star resort has me beat
Service was terrible at any restaurant or bar in the casino
Room service took over an hour and a half
Drinks were inconsistent always tasted different
Casino dealers were miserable
Never advised pool and facilities werent available untill march
Waste of money
Service from staff was great. Room was excellent. Enjoyed our stay. Shame all the facilities werent up and running. Just means we will have to go back.
We got two rooms, our Riverview room has bugs and they said they will move us but they just replaced the sheet; and then they took all the towels; and di not replaced it; the second room with the kids; the shower is clugged and flooded; cards was not working, we have to go back; up and down to get it sorted.
Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.
The river view was breathtaking and calming. Love the excellent service at reception, the attentive and thoughtful housekeeping staff. You have a wonderful team that is making a difference with your clientele.
We really enjoyed our stay and view from our room was spectacular. I really couldn't fault the hotel or the staff. They really went above and beyond to make us feel welcome. Looking forward to staying again soon.
Sky Deck is absolutely fabulous and the highlight of our stay. Twin Room No 1494 was spacious, clean, well stocked and all the mod cons. Still a lot of renovations going on but we knew that when booking. Casino is okay but doesn't have the charm of the old Treasury. No Keno online - unpaid licence rumour?
They have a truck load of staff but the Cherry Bar, which is their focal point, was not open sometimes during the day.
The staff we encountered were friendly and helpful.
The main issue we had was with the layout. They have these massive stairs that light up and you think if you walked up those you would be in the casino but no it's a BMW showroom instead. You have to go up the scary tall escalator to get to the casino. Same with the Bonner bridge, you would think it would lead to some grand entrance but it doesn't. Lifts were confusing and it took us about 1.5 days to sort of get the hang of the layout.
Staff are not informed of what is going on. There were issues with Keno, lifts and exit doors and security guards and information desk were not aware of correct information.
Thoroughly enjoyed our two nights in a river view room on level 13 in tower 2. Unfortunately the pool and steam room facilities were not finished yet, despite an indication when booking that they would be ready in December.
The room was very luxurious, the view stunning, staff were very friendly and helpful. The location is excellent, easy walk to Southbank or the city. Plenty of great restaurants, parks and entertainment close by and in the hotel. Will definitely be back!