6/10 Okay
Sylvia
Travelled with family
24 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The staff seemed friendly and waited for me as I was later than anticipated.
The room was varied. The bed was uncomfortable, the mattress was old with a very inadequate mattress topper on it. The carpet didn't quite fit so was a different carpet under the desk. The room was very hot and weirdly despite being about 23 degrees outside the heating was on. The shower rail and the light fitting in the bathroom had rust spots on them. The oil-filled radiator had thick dust on it.
My biggest issue was the safety. The outer door had a strange push button latch as well as a handle - I struggled to open it and the owner came over and helped me in. From the inside of my room, there was no handle just the Yale latch. The door was very tight in the frame and I struggled to open the door from the inside. I was on the verge of phoning for help the first time I tried to leave. The 2nd morning I got a friend to push the door from the outside and left it ajar. If there was a fire I doubt I would have got out.
Sylvia
Stayed 2 nights in Aug 2024