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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Exterior
Family Quadruple Room, 1 King Bed with Sofa bed
Terrace/patio
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪9 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Chester Racecourse
    ‪17 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Designer store

Crowne Plaza Chester by IHG

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is AU$435
for 1 room
includes taxes & fees
7 May - 8 May
Crowne Plaza Chester by IHG

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 7 min walk - 0.6 km
  • Chester Cathedral - 9 min walk - 0.8 km
  • Chester City Walls - 10 min walk - 0.8 km
  • Chester Racecourse - 17 min walk - 1.5 km
  • Chester Zoo - 7 min drive - 6.0 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1027 out of 1871 reviews
Rating 8 - Good. 579 out of 1871 reviews
Rating 6 - Okay. 195 out of 1871 reviews
Rating 4 - Poor. 44 out of 1871 reviews
Rating 2 - Terrible. 26 out of 1871 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, nice room friendly staff and nice pool.
Stayed 2 nights in Jan 2025

8/10 Good

Kevin

City break

My wife & myself often mentioned a trip to Chester, we finally got there, I spotted the mill hotel whilst searching & i’m so pleased I found it, it ticked every box for us both, we took advantage of a swim & workout.. Great facilities for a short, medium or long stay.. great helpful staff ..
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and handy for town
Stayed 2 nights in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class staff

First class as usual can’t fault it we come every month it’s friendly staff go out of there way nothing not to like rooms clean right in Chester parking if go direct through hotel swimming pool and spa love it Marie and Fred Moore
Stayed 1 night in Jan 2025

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back!!

Second time I’ve stayed here to visit my granddaughter who is a student in Chester. Very pleased with my stay both times and I was allowed to check in a little early to save carrying my bag around. It was quiet, comfortable and a good breakfast with friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping in Chester
Stayed 1 night in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff on arrival. Even though we were early our room was ready so we were able to check everything in straight away. The room was a good size and very clean. Good facilities for phone charging and tea and coffee and biscuits provided. The location is excellent with a short walk along the canal into the centre. The spa was available but we didn't use it. The slight downsides were the shower. A very old set up with separate hot and cold taps and very difficult to get the water temperature right. Also not very powerful. It was fine for a couple of nights, but would have wanted better for a longer stay. Also the mattress was very hard and we struggled to get much sleep. Overall it was a lovely hotel to stay in for a short break and would use it again.
Stayed 2 nights in Jan 2025

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good clean friendly hotel Good amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Business traveller
A very enjoyable stay. The staff were all really helpful and the food was excellent. The swimming pool was lovely
Stayed 1 night in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lovely clean hotel have stayed there before disappointed with the room this time, small bathroom and unable to operate the shower it was way too hot. Toilet seat wouldn't stay up. Staff go above and beyond.
Stayed 1 night in Jan 2025

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Kirsty

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice converted mill with some original features. Staff pleasant and polite.
Stayed 2 nights in Jan 2025

10/10 Excellent

craig

Liked: Staff & service, property conditions & facilities
Would definitely stay again close to all the shops really nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent clean room if a bit dated. Staff were polite but brisk. Breakfast was good but lacking variety. Basic fry up with bacon sausages eggs beans and hasbrowns. Greater fruit and healthy options would have been appreciated.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ronnie

Business traveller
Liked: Staff & service
Disliked: Room comfort
Good all round place to stay. Lots of space, etc but the pillows were not good... all were rather hard. Anyway, everything else like the pool and amenities somehow outweigh this so i will stay there again.
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Disliked: Cleanliness, room comfort

Average - everything!!

It was okay, nothing special but nothing bad - just average. Breakfast was pretty good.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025