When arriving within the short check in time window, the receptionist told us that the room will be ready in a few minutes. Returning almost two hours later, we still had to wait for the room. WiFi is not working in the rooms despite what the hotel listing shows. According to the receptionist, they work for weeks to get it working. I have doubts.
Receptionist is friendly, but not very efficient (wrong reservation presented for signature, etc.).
The rooms are very small. Suitcase can only be opened, when put on bed. Bathroom could be better maintained. No hot water during one of the two nights, we spent there.
The hotel is noisy as the trams pass through a curve (strong squeaks) right in front of the hotel. In addition, some careless guests seem to forget the hotel entrance access code and bang at night on the entrance door until other guests wake up and open them the door. No night receptionist.