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Crowne Plaza Brussels Airport, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Brussels Airport, an IHG Hotel

Bar (on property)
Exterior
Terrace/patio
Lobby sitting area
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
Da Vincilaan 4, Machelen, 1831
  • NATO Headquarters
    5 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Docks Bruxsel
    13 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Standard Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Park View

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View

  • 63 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View

  • 53 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View (Club Floor)

  • 33 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Novotel Brussels Airport
Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is AU$239
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Novotel Brussels Airport

About the area

Machelen

With a stay at Crowne Plaza Brussels Airport, an IHG Hotel in Machelen (Diegem), you'll be a 5-minute drive from NATO Headquarters and 11 minutes from King Baudouin Stadium. .This eco-certified hotel is 8.5 mi (13.7 km) from Royal Palace of Brussels and 8.8 mi (14.2 km) from Brussels Expo.

What's nearby

  • NATO Headquarters - 5 min drive - 5.2 km
  • King Baudouin Stadium - 11 min drive - 14.2 km
  • Atomium - 13 min drive - 14.4 km
  • Royal Palace of Brussels - 14 min drive - 13.7 km
  • La Grand Place - 17 min drive - 14.5 km

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬1 min walk
  • ‪Van der Valk Hotel Bar - ‬17 min walk
  • ‪Excelsior Snack - ‬18 min walk
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Crowne Plaza Brussels Airport, an IHG Hotel

Eco-certified Machelen hotel in Diegem with free airport shuttle
Crowne Plaza Brussels Airport, an IHG Hotel offers 315 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Make yourself at home in one of the 315 guestrooms featuring iPod docking stations and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 kilometers.
Grab a bite at Craft, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Local cuisine breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Machelen? This hotel has 9225 square feet (857 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Craft - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 25 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 2 kilometres

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: EUR 25.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Craft

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9225 square feet)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25.00 per person
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Machelen
Crowne Plaza Brussels Airport, an IHG Hotel Hotel Machelen

Crowne Plaza Brussels Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 444 out of 762 reviews" "
Rating 8 - Good. 239 out of 762 reviews" "
Rating 6 - Okay. 57 out of 762 reviews" "
Rating 4 - Poor. 11 out of 762 reviews" "
Rating 2 - Terrible. 11 out of 762 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, people and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Property conditions & facilities
A very large and comfortable room with everything we needed and wanted. Shower wonderful, bed very comfortable and the best pillows!! Dinner and breakfast delicious, grounds lovely. Wish we had more time here!
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zsolt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice back yard with dining near a pound with wildlife.
Stayed 1 night in Aug 2024

10/10 Excellent

DOREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely clean
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a long international flight layover. Shuttle was easy and timely. Only wish the beds had a top sheet-between mattress and comforter.
Stayed 1 night in Aug 2024

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with shuttle to airport
Our family stayed here at the end of our trip abroad because it had a shuttle to the airport. It was a beautiful hotel, with a high quality restaurant, and gorgeous grounds. However, it is not close to Brussels city center, so we had to take a train when we wanted to go there the day before we flew out. All in all, though, it was a great hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Michalis

Stayed 1 night in Jul 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Airport Hotel
Super Nice airport hotel, Personel was super kind and the room was excellent. i agree with other reviews that food can be improved. Also i think it can be helpful to provide instructions to find the shuttle service quicker XD we had to ask around
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel near the airport. The shuttle to and from the airport was amazing to have!
Stayed 1 night in Jul 2024

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but far from the city
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very comfortable bed and ac.
Stayed 1 night in Jul 2024

8/10 Good

Donald

Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Meh
Stayed 1 night in Jul 2024

10/10 Excellent

WASSIM

Stayed 2 nights in Jul 2024

6/10 Okay

Mick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast disappointing as omelette bar closed. Poor service in restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to airport and friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for flying out, nice rooms, great staff, good value, prompt shuttle to sirport
Stayed 1 night in Jul 2024

10/10 Excellent

Roland Toufi

Stayed 1 night in Jul 2024

10/10 Excellent

Sharon, RALEIGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

April

Stayed 1 night in Jun 2024

10/10 Excellent

Ioana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice restaurant and terrace with a nice lake Comfortable beds and nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Carlos Nicolas

Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great location. Friendly staff.
Stayed 4 nights in Jun 2024