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Novotel Brussels City Centre

4.0 star property

Photo gallery for Novotel Brussels City Centre

Exterior
Lobby
Lobby sitting area
Point of interest
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    ‪1 min walk‬
  • Brussels Christmas Market
    ‪3 min walk‬
  • Brussels Stock Exchange
    ‪4 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

  • 29 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Novotel Brussels off Grand'Place

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is AU$253
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Novotel Brussels off Grand'Place

About the area

Brussels

With a stay at Novotel Brussels City Centre, you'll be centrally located in Brussels, steps from St. Catherine's Square and Tour Noire. .This eco-certified hotel is 0.2 mi (0.2 km) from Brussels Stock Exchange and 0.4 mi (0.6 km) from Rue des Bouchers.

What's nearby

  • Brussels Christmas Market - 3 min walk
  • Brussels Stock Exchange - 4 min walk
  • Galeries Royales Saint-Hubert - 6 min walk
  • La Grand Place - 6 min walk
  • Manneken Pis Statue - 9 min walk

Getting around

  • Bourse-Beurs Station - 4 min walk
  • Brussels Central Station - 10 min walk
  • Brussels Airport (BRU) - 39 min drive

Restaurants

  • ‪Bier Central - ‬4 min walk
  • ‪NONA Pasta - ‬2 min walk
  • ‪Nona - ‬2 min walk
  • ‪Archipel - ‬3 min walk
  • ‪A l'Angolo - ‬2 min walk

About this property

Novotel Brussels City Centre

Eco-certified Brussels hotel in Lower Town with a fitness center
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Belgian cuisine at GourmetBar, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 6 meeting rooms available for events.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 33 ft (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • GourmetBar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 78
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachellyn

Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is that my adapter would not work only in the bathroom, so I could not use any of my hair tools to get ready in the bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dorette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very family friendly place to stay. Close to shopping and the metro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location to stay in Brussels!
Located in center of the city with easy walking and also metro and bus for access to everywhere! Spacious room (and adjoining rooms are available for large families). Comfortable beds. Highlight of hotel is the indoor swimming pool open until 22h00! Breakfast also good with many choices.
Stayed 5 nights in Oct 2024

8/10 Good

Jaymini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and so close to the main areas. Staff were friendly and helpful. We was given a complimentary small bottle of water in our room everyday but it wasn't enough for a family of 4. A water filling station would have been lovely. (we didn't see one but doesn't mean they didn't have one) would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed 24 hours, but I loved the staff the food was great, the pool great for the kiddos. It was walking distance to grand plaza. Lots to do and see walking. Also walking distance to the main train station, it took us 30 to get from the BRU to the hotel by train. Overall would highly recommend and would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Stayed 3 nights in Sep 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Summers

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent family room, perfect walkable location
Stayed 1 night in Oct 2024

10/10 Excellent

BRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with partner
Loved the proximity to Grand Place. Staff was friendly. Awa helped us out in directing us to the train station saying it was easier to walk than grab a cab. I will be back in Brussels again and will stay at Novotel. Kate D.
Stayed 1 night in Oct 2024

10/10 Excellent

Sengmany, Beverly Hills

Liked: Amenities
Best Area, close to everything.. convenient.. love Pool and Sauna.
Stayed 5 nights in Oct 2024

6/10 Okay

jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with partner
Novotel was perfectly located in the heart of Brussels main attractions. The staff was knowledgeable and friendly. They answered all of our questions that helped us navigate Brussels on our first time trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

claire

Good location
Stayed 1 night in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Linsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Good location for city centre and plenty of eating places nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rejean, Carignan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mihai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Gianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great overall... Our only issue was the AC. The room was relatively warm despite trying to adjust the temperature. Even my little boy was sweating as he slept. Room was clean, had good space. Hotel staff was helpful . The hotel was located perfectly- close to Grand Place, main points of interest, good dining, shopping, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scarlett, FUQUAY VARINA

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good central location. Overpriced breakfast for quality (I'd advise going to one of the many places nearby) Squeaky beds, stuffy room. Lack of instructions for using shower, pull out beds, details on swimming pool use etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location which is just slightly out of the noisy areas. But perfectly walkable to join in with the noise if you wish! Beds are comfortable, extra pillows are provided by default. Spacious rooms. Hotel provided useful recommendations to visit during our stay and we almost exclusively used the list!
Stayed 3 nights in Sep 2024