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pentahotel Brussels City Centre

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Exterior
Bar (on property)
penta Plus Room
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    4 min walk
  • Bab Dar
    1 min walk
  • Faider Tram Stop
    2 min walk
  • Brussels (BRU-Brussels - National)
    22 min drive

Room options

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Citybox Brussels

Pet-friendly
Free WiFi
Business services
24/7 front desk
4.3 out of 5, Excellent, (302)
The price is AU$154
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Citybox Brussels

About the area

Brussels

With a stay at pentahotel Brussels City Centre, you'll be centrally located in Brussels, a 1-minute drive from Avenue Louise and 6 minutes from La Grand Place. .This family-friendly hotel is 3.2 mi (5.1 km) from Tour & Taxis and 7.5 mi (12.1 km) from Atomium.

What's nearby

  • Avenue Louise - 4 min walk
  • Place du Grand Sablon - 16 min walk
  • Royal Palace of Brussels - 4 min drive
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 6 min drive

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

Art Deco Brussels hotel in Sint-Gillis with a 24-hour fitness center
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Modern European cuisine at Pentalounge, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 3261 square feet (303 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 28 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 55

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (3261 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1005 reviews" "
Rating 8 - Good. 334 out of 1005 reviews" "
Rating 6 - Okay. 100 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Aruna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel provided a smooth and efficient check-in experience, and the room was clean and well-maintained. However, there was significant traffic noise, which could be disruptive for light sleepers. Although the booking mentioned free bottled water, there was none provided in the room. You get to get it from the drinking water tap in the lobby. Additionally, I was quite disappointed with the staff's behavior. When we checked-in the carpet was wet and when we informed the receptionist, I was told that there is no room service to take care of the same. The booking mentioned that toothbrushes and toothpaste were available (upon request) and bathroom slippers, but when I inquired about it, the receptionist not only refused but did so in an unprofessional, rude and dismissive manner. This was not the level of service I expected. I hope the management takes these issues seriously to improve the guest experience.
Stayed 2 nights in Sep 2024

8/10 Good

Afzol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No water no wipes no even bother
Stayed 2 nights in Sep 2024

10/10 Excellent

Katya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of food at breakfast. Decoration nice. Staff very friendly and helpful. The only thing to consider is the noise from the street that can keep you awake at night. It’s Eco-friendly so you won’t get housekeeping during your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Irina, Bloomfield Hills

Business traveller
Liked: Property conditions & facilities
Excellent hotel in excellent location close to everything: shopping, restaurants, subway station, walking distance to major sights. Large rooms with comfortable beds and blackout curtains. Great hotel amenities. Stayed for 2 nights and had dinner at the hotel’s restaurant on both nights. Bonus: the reception doubles up as a bar!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lolita

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel is just a few minutes (about 2-3 minutes) walk to the tram line which we took to get us to Louiza/ Louise Metro. The room is clean, bed is spacious and comfortable to sleep on. Despite the few hours of sleep that we had during our first 2 nights, we felt well-rested in the morning ready for the day's sight-seeing. Breakfast is perfect for us! I particularly love the yogurt😊. The staff are polite, courteous and helpful with our queries.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and service
Stayed 2 nights in Jul 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. LOVE this property. Location, staff, area. All just simply wonderful #tomorrowland stay for this one and they really accommodated us!! Can't wait to stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in Brussels that was easily accessibly by transit with cafes and restaurants nearby
Stayed 2 nights in Jul 2024

10/10 Excellent

stephane

Business traveller
Liked: Cleanliness
Bar and lobby area is good
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed here with my son for two nights. Good funky hotel. Amazing pillows - always a plus. Downsides - showers were unreliable- cold/ cool or boiling. Not much guidance on setting the city (hand out maps are 7 years old!).
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
Amazing hotel with a lot of hospitality. The room and bar is real nice
Stayed 1 night in Jul 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel was well situated and presented to a good standard. Staff were friendly at check-in and it was easy to find our room. The room was quiet and clean. Aircon was working well and nothing was broken. Breakfast was very good. The scrambled eggs were particularly high quality. We got a free late check out which was prefect for our onward travels.
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city centre hotel
Really nice hotel in a nice central location. Good staff, nice room, and a good bar area. Nice city centre hotel, happy to recommend.
Stayed 2 nights in Jul 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
They took a room deposit and despite many attempts from both me and Expedia themselves, they have not paid it back and we stayed there 6 weeks ago now. We have had absolutely no response or explanation from them. We left the room spotless. I am just absolutely gutted to be honest. AVOID AT ALL COSTS THEY WILL KEEP YOUR DEPOSIT
Stayed 3 nights in Jun 2024

4/10 Poor

Fatuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Main central tourist attractions are a 20-30min walk away but there are good transport links if preferred. Hotel is located close to restaurants, bars and shops. Room was clean and spacious with good size bathroom and nice large shower. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024