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pentahotel Brussels City Centre

4.5 star property

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
penta Plus Room
Bar (on property)
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Bar
  • Gym
  • Room service

Explore the area

Map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    ‪4 min walk‬
  • European Union Parliament Building
    ‪6 min drive‬
  • La Grand Place
    ‪6 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

Room options

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Citybox Brussels

  • Pet-friendly
  • Free WiFi
  • Business services
  • 24/7 front desk
4.3 out of 5, Excellent, (389)
The price is AU$146
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Citybox Brussels

About the area

Brussels

A stay at pentahotel Brussels City Centre places you in the heart of Brussels, just a 4-minute walk from Avenue Louise and within a 5-minute drive of Place du Grand Sablon. .This family-friendly hotel is 1.5 mi (2.4 km) from La Grand Place and 3.2 mi (5.1 km) from Tour & Taxis.

What's nearby

  • Avenue Louise - 4 min walk - 0.3 km
  • Place du Grand Sablon - 16 min walk - 1.4 km
  • Manneken Pis Statue - 6 min drive - 2.4 km
  • European Union Parliament Building - 6 min drive - 2.8 km
  • La Grand Place - 6 min drive - 2.5 km

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Modern European cuisine at Pentalounge, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 3261 square feet (303 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 26 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 29 for adults and EUR 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 55

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (3261 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1006 reviews
Rating 8 - Good. 335 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location for visiting the city, also great bar in the hotel
Stayed 4 nights in Nov 2024

8/10 Good

Alicia, Hounslow

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all we had a great stay. The only negative was the limited dining options and slow service. The location is perfect as the transport links are great and it’s also in walking distance to a number of areas. Whilst it wasn’t a problem for us, 4 coat hangers really aren’t enough for 2 people. We would certainly stay again if we return to Brussels.
Stayed 4 nights in Nov 2024

10/10 Excellent

It's a Good Thing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vibes
Great hotel. Really great vibe in the integrated lounge/bar reception area. Rooms are generally very good - avoid small single rooms if you can.
Stayed 7 nights in Nov 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Amenities, property conditions & facilities
Highly recommend. Great breakfast comfortable and welcoming common areas. Perfect location for walking and exploring historic Brussels
Stayed 3 nights in Nov 2024

10/10 Excellent

Soumiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Hotel was great. Pleasure to stay in. Staff brilliant if I’m coming back would stay again. Bar on site. Good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Byeongchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Business traveller
Liked: Cleanliness
It was fine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Faek, Brooklyn

Liked: Cleanliness
Excellent hotel. Room is spacious and clean. I highly recomend it
Stayed 1 night in Nov 2024

10/10 Excellent

STANLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Shado Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Manaf, Halifax

Business traveller
Liked: Cleanliness, staff & service, amenities
The restaurant and the guest relation at the bar. little different
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Wonderful staff. Lack of hot water utter sadness.
Originally we were given a room immediately outside the elevators. We requested a change since we are both light sleepers and were giving a room on a higher floor and as far from the elevators as possible. The room also had a king bed and was much bigger. Wild that the same room types are so varied. Check-in or anything at the reception/bar was soooo slow. But the staff were above and beyond nice and helpful. The hot water was not working the second night - absolute disappointment while sick and freezing. TERRIBLE. Disappointment for such a nice hotel to be a let down in this way. The restaurant and bar were a great spot to hang out. The food was inedible though. The Korean chicken bites were rubbery and pink inside - did not eat. Drinks were great and well priced.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Good restaurant food and wonderful staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

A

Travelled with family
Disliked: Staff & service
Terrible customer service
When I booked this hotel I accidentally entered the wrong date for my stay. As soon as the confirmation came through I noticed the mistake and attempted to get it moved to the new date. They point blank refused and I lost the money for my booking of two rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Aruna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel provided a smooth and efficient check-in experience, and the room was clean and well-maintained. However, there was significant traffic noise, which could be disruptive for light sleepers. Although the booking mentioned free bottled water, there was none provided in the room. You get to get it from the drinking water tap in the lobby. Additionally, I was quite disappointed with the staff's behavior. When we checked-in the carpet was wet and when we informed the receptionist, I was told that there is no room service to take care of the same. The booking mentioned that toothbrushes and toothpaste were available (upon request) and bathroom slippers, but when I inquired about it, the receptionist not only refused but did so in an unprofessional, rude and dismissive manner. This was not the level of service I expected. I hope the management takes these issues seriously to improve the guest experience.
Stayed 2 nights in Sep 2024

8/10 Good

Afzol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No water no wipes no even bother
Stayed 2 nights in Sep 2024

10/10 Excellent

Katya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of food at breakfast. Decoration nice. Staff very friendly and helpful. The only thing to consider is the noise from the street that can keep you awake at night. It’s Eco-friendly so you won’t get housekeeping during your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Irina, Bloomfield Hills

Business traveller
Liked: Property conditions & facilities
Excellent hotel in excellent location close to everything: shopping, restaurants, subway station, walking distance to major sights. Large rooms with comfortable beds and blackout curtains. Great hotel amenities. Stayed for 2 nights and had dinner at the hotel’s restaurant on both nights. Bonus: the reception doubles up as a bar!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024