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Room type Options Nightly price Book
Business Suite
75 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Twin Room
26 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Family Suite
45 square metres
2 Twin Beds and 1 Queen Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite
45 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Single Room
25 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room
26 square metres
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Triple Room
26 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
23 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 3 restaurants and a full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business centre

Located in Bucaramanga, Hotel Chicamocha is in a shopping district, within a 15-minute walk of Megamall Shopping Center and Parque del Agua. This family-friendly hotel is 0.8 mi (1.4 km) from Canaveral Mall and 1.1 mi (1.7 km) from San Pio Park.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy international cuisine at Piscina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary English breakfast is served daily from 6:00 AM to 9:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.

Languages spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 160
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1982
  • Area shuttle (surcharge)
  • Number of restaurants - 3
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Parking (limited spaces)
  • Computer station
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 2
  • Daily
  • Luggage storage
  • Airport transport - drop-off (surcharge)
  • Free English breakfast
  • 24-hour health club
  • Lockers available
  • Ballroom
  • Banquet hall
  • Wheelchair accessible: No
  • Accessible airport shuttle

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Fridge
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

A complimentary English breakfast is served each morning between 6:00 AM and 9:30 AM.

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite café.

Hueco Karaoke Bar - Onsite karaoke bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site

Spa Services

  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 50000 per pet, per day, plus a deposit of COP 150000 per stay
  • 2 total (up to 18 lbs per pet)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Parking height restrictions apply

Service animals not allowed

Caters to LGBTQ guests

Pets allowed in specific rooms only

One child stays free

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 9.00 per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 50000 per pet, per day
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chicamocha Bucaramanga
  • Hotel Chicamocha by Sercotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel Bucaramanga

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property caters to LGBTQ+ guests.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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