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Hotel Dann Carlton Bucaramanga

4.0 star property

Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Porch
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Cabecera Shopping Mall
    ‪9 min walk‬
  • Canaveral Mall
    ‪2 min drive‬
  • Cacique Shopping Mall
    ‪4 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (797)
The price is AU$135
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Holiday Inn Bucaramanga Cacique by IHG

About the area

Bucaramanga

In the heart of Bucaramanga, Hotel Dann Carlton Bucaramanga is within a 5-minute drive of Provincial Viaduct and La Flora Ecological Park. .This spa hotel is 5 mi (8.1 km) from Eloy Valenzuela Botanical Garden and 6.6 mi (10.6 km) from Eco Park Hill of the Blessed Sacrament.

What's nearby

  • Cabecera Shopping Mall - 9 min walk - 0.8 km
  • La Flora Ecological Park - 17 min walk - 1.5 km
  • Canaveral Mall - 2 min drive - 2.0 km
  • Alfonso Lopez Stadium - 4 min drive - 3.2 km
  • Cacique Shopping Mall - 4 min drive - 3.6 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Hotel with 2 restaurants, near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local and international cuisine at City View, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bucaramanga? This hotel has 5264 square feet (489 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • City View
  • Taikinsa
  • Dann Carlton Cafe Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5264 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar near toilet

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1010 reviews
Rating 8 - Good. 191 out of 1010 reviews
Rating 6 - Okay. 44 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A. NICE. STAY
Stayed 7 nights in Nov 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the room was top of the line. Liked it so much I stayed there nearly 12 days.
Stayed 1 night in Nov 2024

10/10 Excellent

Dante

Liked: Cleanliness, amenities
Great place. Best cutomer service. Excellent breakfadt buffet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like you are in a royal palace!
Stayed 6 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno y las camas muy buenas
Stayed 1 night in Nov 2024

2/10 Terrible

EMBAJADA

Stayed 1 night in Nov 2024

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I came to Colombia for a surgery and I stayed several weeks. I have never been treated with so much respect, love, and kindness from any staff. Nothing but an amazing treatment during my stay. Thank you specially to Luz Marina, Raul, Maria Isabel, Milena, everyone for taking such great care of me.
Stayed 23 nights in Oct 2024

10/10 Excellent

Sandra, Holton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay, I definitely recommend this hotel . Beautiful, excellent breakfast, excellent staff, perfect location.
Stayed 1 night in Oct 2024

10/10 Excellent

Neeraj

Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
older. holiday inn is nicer.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jhonatan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Juan, Miami

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, clean, friendly staff, lots of different place and restaurants within walking distance.
Stayed 5 nights in Sep 2024

10/10 Excellent

Paola Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Raul provided us with amazing restaurant services!! Reynaldo and Maria Isabel were very friendly and attentive!
Stayed 6 nights in Sep 2024

10/10 Excellent

edgar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en Bucaramanga
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Disliked: Room comfort
Terrible No air conditioning Miserable night
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yaneth, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and excellent service.
Stayed 6 nights in Aug 2024

10/10 Excellent

JOHANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

2/10 Terrible

Vilma

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom floor was not clean. The AC vents were not clean. When we were having breakfast at the floor “P”: 1) The fabric napkin was not clean. 2) Even when the buffet time frame was from 6:00 am till 10:00 am, at 9:00 am they did not refill the trays. If you want something, you need to request it, and they bring it directly to your table. The service was terrible at the dinner time in the same floor
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a wonderful stay at the Hotel Dann Bucaramanga. The staff were incredibly attentive, the food at the restaurants was delicious, and the area was beautiful and safe. I highly recommend this hotel!”
Stayed 4 nights in Jul 2024

10/10 Excellent

adonis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024