I did not like the fact that the bed linen and the duvet were not rince properly.When i was touching them my hand smell a strong odour of washing powder,and it went into contact with my eyes and whole face.The smell made me dizzy and I had to sleep with the window open in November,but it did not help much.When I lied down on the bed just after entering the room I noticed that, and I immediately gave a phone call to the person in charge to see if they had some properly rinced bed linen as the smell and the chemical were toxic and irritating.They answer very abruptly that nothing could be done and that I was the first person to mention that, and they hang up.I did not sleep the whole night , I felt sick and I had sore eyes, one of my worst hotel stay ever.The worste is that I signaled the issue and they did nothing, they could have told me ,:" we cancel your reservation ,give you a refund and you can found an other hotel .I have been taken hostage of a situation that damaged my health , my sleep, and I could say nothing.
I am not happy at all ,and in the future I will use other means than your website to found an hotel room