We booked an executive one bedroom apartment in Senator Apartments in Budapest. The website showed pictures of modern, clean and attractive accommodation in central Budapest. However, beware! The website is not the whole truth. What we were actually sent to was a run down, dump of an apartment in a filthy courtyard, the entrance of which was overflowing with bins. When we finally managed to get in through the door off the street and then get into the apartment as the lock was dodgy, we found ourselves standing in a lime green, orange and purple apartment which looked as if someone had just moved out. Dangerous electrics - see photos and dirty laundry as well as offensive stickers on the fridge and drawers full of some else's rubbish couldn't have been further from an executive apartment if it tried.
We complained immediately but there was no alternative. We were moved the next day to an apartment which looked like the picture on the website. The company didn't apologise, didn't give us a refund and the staff treated us as if we were making a complaint for no reason. It was disgraceful, So while we ended up nice apartment after much angry discussion, beware the address Rumbach Sebesteyn utca 7, ground floor 7. It's disgusting and ruined our New Year!