The Buena Park Hotel & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Lobby sitting area
Standard Double Room
Exterior detail
Exterior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    2 min walk
  • Knott's Soak City Water Park
    14 min walk
  • Knott's Berry Farm
    14 min walk
  • Orange County, CA (SNA-John Wayne)
    23 min drive

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 8
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 2-minute walk from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park. .This hotel is 0.7 mi (1.1 km) from Knott's Berry Farm and 5.3 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 2 min walk - 0.3 km
  • Knott's Soak City Water Park - 14 min walk - 1.2 km
  • Knott's Berry Farm - 14 min walk - 1.2 km
  • Disneyland® Resort - 9 min drive - 10.4 km
  • Disney California Adventure® Park - 9 min drive - 10.7 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬3 min walk
  • ‪In-sit Coffee - ‬8 min walk
  • ‪Medieval Times Dinner & Tournament - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CGV Cinemas Buena Park - ‬7 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1000 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 416 out of 1013 reviews" "
Rating 8 - Good. 166 out of 1013 reviews" "
Rating 6 - Okay. 169 out of 1013 reviews" "
Rating 4 - Poor. 106 out of 1013 reviews" "
Rating 2 - Terrible. 156 out of 1013 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trinity

Travelled with partner
Liked: Staff & service
Close to everything downtown Buena Park, walking distance to a lot of restaurants and Starbucks. Rooms were decent, not super remodeled. Little bugs thru out the room that looked like large ants, front desk at check in was very professional and nice!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

IMELDA

Stayed 2 nights in Aug 2024

2/10 Terrible

Abner

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not up to standards that they advertise on the Expedia page. The front desk male who was not in any uniform, poor presentation attire and was a not nice at all when asked to use the phone, the laundry ladies working that night was supper kind to let me use her cell phone. Place sucks for real.
Stayed 2 nights in Sep 2024

2/10 Terrible

Clorista

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Filemon

Stayed 1 night in Aug 2024

6/10 Okay

Mauro

Stayed 1 night in Sep 2024

4/10 Poor

Jose antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
We did the check in midnight...the person on the front desck was very rude and no profecional bad custumer service
Stayed 1 night in Sep 2024

2/10 Terrible

Donald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just ok at best. Hot tub was like warm and jets didn’t function. Continental breakfast was sparse and minimal. Had a leaking sink - plumbing issue in our room. On the plus side the check in and staff seemed very pleasant and the location was convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

Du

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unexpected what see when I open the door and stepped inside the room. The bad odor of the room (don't think the room was cleaned before passing it to me. The floor was soaking wet and the sink was dirty with debris and left over food from someone washed their mount. Of course I can not accept this condition. I went to the office to complain and they switched the room for me. (The man that working that night was bad attitude and so mean). I think just a bad apple in the basket. Thanks to the girl working with him. She was so polite and nice smile. Next day morning during checking out the hotel I met the girl again with professional attitude and sorry for what happened last night. Thanks to her that make my long day driving back to San Jose with happiness.
Stayed 1 night in Sep 2024

8/10 Good

LORENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Beverly

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast area was great. The staff was friendly and helpful. Didn’t have hot water in the first room. They were able to move me but didn’t have any more of the type of room I paid for. The place is pretty run down. Every room was very different. We were in 4 total some nicer than others like they were updated very far apart. The first and third room had privacy in the bathroom but the other two rooms had a sliding barn style door with glass instead of wood so all occupants could hear and see the person using the shower once they got out. Saw several cockroaches. The pool is missing a lot of tiles and the hot tub is not hot probably due to the season. We received towels that had lipstick on them and some with brown spots. I know the room wasn’t super expensive for the area but for 100 a night I did expect the rooms to be nicer. The vending machine in the lobby ran out of drinks the second day. They do offer free water and tea in the lobby though. The location is great for going to knottsberry farm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Stayed 5 nights in Aug 2024

6/10 Okay

Aracely

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom was dirty. The was mold on the shower door. I can floors was dirty. There was a cockroach in the bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It is a homeless shelter, they rent the rooms and have it in the back of the hotel under the suites. When we would be outside, they would ask us to buy stolen items, and for change, or anything that they saw.. Hottub was cold but if not for that it was decent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service are very nice and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Jonathon

Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmine

Stayed 1 night in Aug 2024

10/10 Excellent

Deisy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Deisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ethaniel

Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very ran down. The mattress on the sofa bed was stained and was so old and thin we couldn’t use it and we had the room for 7 people. The shower head was mildewed and rusted. Bathtub was disgusting. Stains on walls and rust/mold. I think people live there. Holes in windows on the property. They have a security officer at night but it did not help to make the place feel safe.
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was very dirty !!! I found hair in one of our towels the floor had stuff and there was a lighter under the bed so clearly this floor had not been swept. This place really needs a deep cleaning. They did provide continental breakfast and parking . But the room was honestly disgusting.
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Stayed 1 night in Aug 2024

10/10 Excellent

angela

Great experience
Stayed 2 nights in Aug 2024