The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Exterior detail
Standard Double Room
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 2-minute walk from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park. .This hotel is 0.7 mi (1.1 km) from Knott's Berry Farm and 5.3 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 2 min walk
  • Knott's Soak City Water Park - 14 min walk
  • Knott's Berry Farm - 14 min walk
  • Disneyland® Resort - 9 min drive
  • Disney California Adventure® Park - 9 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬3 min walk
  • ‪In-sīt Coffee - ‬8 min walk
  • ‪Medieval Times Dinner & Tournament - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CGV Cinemas Buena Park - ‬7 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1000 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 521 out of 1249 reviews
Rating 8 - Good. 199 out of 1249 reviews
Rating 6 - Okay. 209 out of 1249 reviews
Rating 4 - Poor. 137 out of 1249 reviews
Rating 2 - Terrible. 183 out of 1249 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Daryl

Lots of stragglers also no elevators to many stairs to walk
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Aubrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++ place for the budget
It was a quiet hotel and i felt very safe there. The breakfast was amazing and it was good to help start the day! Love the waffles!
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation for 3 days and only stayed 15 minutes. The room was disgusting! Red spots on the curtains, toilet was clogged and had pee on the lid, and paint was chipping off the roof. Not sure if will get a refund yet but DO NOT STAY HERE.
Stayed 1 night in Oct 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel are very professional and very caring for tge guest
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruby

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Alejandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the first time I would say I have ever had a terrible stay at a hotel. The first room we found two cockroaches, the towels were stained. I appreciate the front staff allowing us to be moved to a different unit. This unit was a bit better but the shower wouldn’t drain leaving us showering in a puddle. I would not leave a bad review on the website but I would never stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Arlene

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bring your own towels.
The stay was okay. The tub needed to be cleaned. The pillows were stained. They only gave us 2 small hand towels. 2 med towels. I decided to call front dest to realize there was no phone in thw room. Used my phone to look up on Google to call front dest and ask for towels the next day. For the fromt dest to state I had to go to pick them up at the front desk all the way in the front of the property because no service. I jad to drive at 7am to the front of the property to pick up 3 large towels Which were med sized not 3 large bath towels. Everything else was clean Fridge was plug-in and not even cold. They beds were comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

Vince

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
NA
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff and crew very caring and the rooms clean and comfortable
Stayed 2 nights in Nov 2024

4/10 Poor

Natalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nancy

Stayed 2 nights in Oct 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tolerable For 1 Night
Older hotel that was recently remodeled, but some of the furniture is old and in need of refurbishment or replacement. Shower head was completely clogged with calcium, refrigerator was leaking water, no hair dryer, no iron, bed was hard and uncomfortable. Only saving graces were the pillows were surprisingly comfortable and the breakfast was awesome! Also the people at the front desk were very friendly. If you need a cheap hotel to crash for the night this sufficient, but would not stay for more than 1 night.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Took three tries to get key to work. Don't get.a room facing the street. Really noisy!
Stayed 1 night in Nov 2024

2/10 Terrible

Patricia, Las Vegas

Stayed 2 nights in Oct 2024

8/10 Good

Adul

Travelled with family
Liked: Staff & service, room comfort
Confusing directions
The place itself is dated, but still kept semi clean. Check in was easy, the most frustrating part about the whole experience was the directions when using the address on hotels.com. It leads you across the street from the property to a residential area. Other than that everything was ok.
Stayed 1 night in Nov 2024

6/10 Okay

Jairo

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Ericka

Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

darryl

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Abandoned golf cart outside door . Torn shower curtain . Dirty hand prints on walls boot marks on doors . Bed covers smelt of sweat / puke ( slept without them ) most of the lights did not work . Gaps around door . How did this hotel get 8 out or 10 rating . I paid extra for high rating . Total joke
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It appeared to be nice looking but deep cleaning did not happen. There were stains on sheets, black mold in bathrooms, pee spots throughout bathroom.
Stayed 2 nights in Nov 2024