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Hotel Impala

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Impala

Exterior
Property entrance
Lobby
Lobby sitting area
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Libertad 1215, Buenos Aires, Capital Federal, 1012
  • Plaza San Martin
    7 min walk
  • Colón Theatre
    11 min walk
  • Florida Street
    12 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    9 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room

Cyan Hotel de las Americas

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (612)
The price is AU$124
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Cyan Hotel de las Americas

About the area

Buenos Aires

Centrally located in Buenos Aires, Hotel Impala is within a 15-minute walk of Colón Theatre and Florida Street. .This hotel is 0.8 mi (1.3 km) from Recoleta Cemetery and 0.8 mi (1.4 km) from El Ateneo Grand Splendid.

What's nearby

  • Colón Theatre - 11 min walk - 0.9 km
  • Florida Street - 12 min walk - 1.0 km
  • Recoleta Cemetery - 14 min walk - 1.2 km
  • Galerias Pacifico - 16 min walk - 1.4 km
  • Obelisco - 16 min walk - 1.3 km

Getting around

  • San Martin Station - 9 min walk
  • Buenos Aires Retiro Station - 15 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive

Restaurants

  • ‪La Exposicion - ‬2 min walk
  • ‪Biblos Resto & Coffee - ‬2 min walk
  • ‪Santa Fe 1234 - ‬2 min walk
  • ‪Mostaza - ‬3 min walk
  • ‪Jack The Ripper - ‬1 min walk

About this property

Hotel Impala

Hotel with a 24-hour business center, near Colón Theatre
Hotel Impala offers 60 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 24-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impala Buenos Aires
Impala Buenos Aires
Impala Hotel Buenos Aires
Hotel Impala Hotel
Hotel Impala Buenos Aires
Hotel Impala Hotel Buenos Aires

Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 303 reviews" "
Rating 8 - Good. 120 out of 303 reviews" "
Rating 6 - Okay. 79 out of 303 reviews" "
Rating 4 - Poor. 33 out of 303 reviews" "
Rating 2 - Terrible. 17 out of 303 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Federico

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just OK.
Stayed 1 night in Jul 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service
Nice hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention was great! Breakfast can vary a little bit more, but it was good enough!
Stayed 7 nights in Jan 2020

2/10 Terrible

Guest, Poland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel chrge me extra cost 500 ARS per day for car parking- by booking the room was for. Scam!!!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Great location and a great price. Breakfast was simple, but good. The bedroom walls need to be painted, the bathtub was clear but the bathroom walls were not (dirt and other people's hair on it).
Stayed 2 nights in Mar 2019

4/10 Poor

PATRICIA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The matress, and pillows HAS to be replaced, very cheap covers etc. Bed in a bag might be a good choice for this guys. The shower A+. Good location with paid parking on site
Stayed 3 nights in Nov 2018

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel was ideal for my trip and the staff was very friendly, however I was not pleased with my room. The WIFI was not very good and my room key failed on numerous occasions.
Stayed 10 nights in Oct 2018

8/10 Good

Randy, Punta Gorda, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent for walking to many of the City tourist highlights plus nice neighborhood cafe's within a couple of blocks. Only hard part was access to electrical outlets in room for charging and/or using electrical equipment
Stayed 2 nights in Sep 2018

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Good location. Minimum issues.
The hotel is very clean and the staff are very attentive to your needs. The breakfast was good and the area clean. The Wi-Fi signal was weak in the room but that may have been a one off issue. The last 2 days of the stay they had issues with hot water. The problem seemed to be that a pump had failed. It was nothing they could don have prevented it. It was a weekend and it is very difficult to find any company that will come in and work on those days.
Stayed 10 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
No good. Poor maintenance and service. The staff were not very friendly except a girl from reception.
Stayed 4 nights in Apr 2018

6/10 Okay

Ryan, Singapore

Liked: Staff & service
Location was good
Good location. near Calle Florida. Hallway was dark. Constant knocking sound from the toilet. Ok for overnight stay. Staff was excellent, very helpful.
Stayed 1 night in Apr 2018

8/10 Good

ietje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great few days in The Argentinian Capital.
We stayed 4 nights at hotel Impala . Wee believe it is excellent for the price we paid. The staff was very friendly and approachable. Would have liked a jug and cups in the room however we believe that is not a common feature in Buenos Aires.
Stayed 4 nights in Nov 2017

6/10 Okay

Jusnito, c

Liked: Cleanliness, staff & service, room comfort
Argentina 201$
I moved here from anorher Hotel nearby. The first thing that impressed me was the staff attitude particularly when my Espanol was insufficient. rooms were equitable with the price paid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not perfect, but good enough
Nice hotel, not perfect, but good enough. If you are not capricious, of course. Good location, friendly staff, tasty breakfast.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, some rooms are fine, not all
Do NOT take a room with twin beds on lower floor. It's worse than a hostel and claustrophobic. Musty and mildew. No hair dryer. Sheets/covers were old and dirty. Nothing like the pics. Wish I had taken one but we couldn't bear to be in that twin room more than needed. They put us there on first night saying they were full. The staff is nice and helpful but nothing they can do about quality of building and amenities. Hot water did not work. When it did, the shower does not maintain a heat level and my husband got a first degree burn. The second night they put us in a room with a balcony overlooking the street and it was a nicer room - looks like the photos we saw before booking. However, the maid never cleaned the drinking glasses on. Second day, she just rinsed the same ones. No hair conditioner. No hot water in shower on second day. We were told it was a problem in the building. Water was hot rest of the days. This room had a hair dryer. Breakfast is okay if you like pastries and carbs. Excellent location!

6/10 Okay

Shachar, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The crew is great as well as the location. The building is in need of a major upgrade.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot use the safe in your room ***
I had booked this hotel for 4 days, pre-payed. Upon check-in, I noticed that I could not use the in-room safe (inside the closet - it was not digital but mechanical, with a dial). I went down to the reception and asked for help with setting up the safe so that I can lock my valuables. The receptionist made a grin and rolled his eyes (this clearly told me that they already knew of this problem existing ), but he told me that he will send someone to help me. True, soon a very friendly staff appeared. He looked at the safe and told me that it was "unusable" and that I should not use it (he also said that there was something wrong with the batteries). He advised me to have my valuables locked at the reception. This would be quite inconvenient, I have to say. I had stayed at many different hotels in many different countries, but all of them had a working, usable safe inside my room. I have never experienced any problems with safety, or with any of my belongings missing or being stolen. I asked immediately if I could get, perhaps, another room (thinking that this may be the case with only this particular room and that other rooms may have a working safe). This staff called the reception and checked, and the response was "no available rooms now, perhaps tomorrow". I did not feel safe and comfortable so I decided to check out, 15 minutes after I checked in, inspite of loosing money (four days pre-payed). So I stayed at another hotel. No, I would not recommend this hotel to anyone.

8/10 Good

Matthew, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the front desk staff speak English with is a huge plus. The rooms are small but so is every hotel in South America. Just imagine being on a cruise ship. The breakfast is a true continental breakfast. Bread, pastries,ham and cheese deli sliced, cereal, juice and coffee.It is very easy to catch a taxi outside of the hotel. You can waive one down or they will call one for you. Overall I had a pleasant stay and would come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good & Cheap
It has a friendly bilingual staff. Good room for the price

6/10 Okay

Kevin, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Good & Cheap
It provided good accommodations for a low price.

10/10 Excellent

Liliana, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lili
The location is great and the service excellent. They go out of their way to help and answer questions with a smile. Love the service. The hotel is older but the bedding is new and very clean which is very important to me. Breakfast is good. If you are looking for luxury go some place else and pay that price. Will stay there again. Very happy!!

8/10 Good

Marc, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Impala
I stayed here for a few nights in December 2014. It is it a nice safe area called Retiro. It was five blocks from two different metro stations on two different lines. It was about a 10-15 minute walk from the Tierrra Leon bus station, which provides a direct bus to/from the International Airport EZE, so I did not need to take a taxi to/from the city to the airport. The staff was very friendly, one or two of them does speak some English, and they were accomodating when I asked to change floors, from the 3rd to the 1st floor because the Wifi did not work on the 3rd floor but worked perfectly on the 1st floor. When I needed them to open a bottle of wine, they were more than happy to do it.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Regular experience, bad hotel. very small roo, bathroom, etc dirty walls, not painted