Candlewood Suites Buffalo - Amherst by IHG

2.5 star property

Photo gallery for Candlewood Suites Buffalo - Amherst by IHG

Exterior
Property amenity
Point of interest
Point of interest
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
20 Flint Road, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪12 min walk‬
  • Northtown Center at Amherst
    ‪17 min walk‬
  • University At Buffalo Center for the Arts
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪21 min drive‬

Room options

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Buffalo

When you stay at Candlewood Suites Buffalo - Amherst by IHG in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Buffalo Zoo. .This hotel is 7.4 mi (12 km) from Walden Galleria Mall and 10.4 mi (16.8 km) from KeyBank Center.

What's nearby

  • University At Buffalo - North Campus - 12 min walk
  • Northtown Center at Amherst - 17 min walk
  • University At Buffalo Center for the Arts - 3 min drive
  • Boulevard Place - 3 min drive
  • University at Buffalo - South Campus - 5 min drive

Getting around

  • University Station - 6 min drive
  • Buffalo-Depew Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Red Robin - ‬3 min drive
  • ‪Duff's - ‬2 min drive
  • ‪Brick House Tavern + Tap - ‬2 min drive
  • ‪Insomnia Cookies - ‬3 min drive

About this property

Candlewood Suites Buffalo - Amherst by IHG

Suburban hotel with a fitness center and a 24-hour front desk
Candlewood Suites Buffalo - Amherst by IHG offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Buffalo - Amherst by IHG.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Candlewood Suites Buffalo - Amherst by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 801 reviews
Rating 8 - Good. 251 out of 801 reviews
Rating 6 - Okay. 57 out of 801 reviews
Rating 4 - Poor. 29 out of 801 reviews
Rating 2 - Terrible. 27 out of 801 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Marie

Liked: Cleanliness
Disliked: Staff & service, amenities
Room booked for 3 people and sofa bed was not made. No staff to make bed so I had to get bed linens downstairs and make my own bed. When checking out they couldn’t print my invoice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ginger

Stayed 1 night in Nov 2024

6/10 Okay

Jie

Stayed 2 nights in Oct 2024

10/10 Excellent

Valentin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Everything was perfect!
Stayed 4 nights in Oct 2024

6/10 Okay

Grace

Stayed 2 nights in Oct 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
:) Overall nice stay
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Not the worst but not the best....
Asked for a room on the top floor weeks in advance and although I know it's not a given, all the lady on the front desk could say was that they were fully booked???? (she was Miss Personality for sure) and as I thought there was a herd of elephants wearing hob nailed boots in the room above. Why can't they build a hotel with good soundproofing???? surely in 2024 they should've come up with an answer? The bed seemed small for a Queen, the fridge was loud which seems to be a given. The crockery and glasses had been washed in a slapdash manner. The water was scalding hot which I kinda liked but not sure it would've been good to a small child. The room was clean, it was lacking in towels, two very small and thin bath towels and one hand towel. Free coffee in the lobby, the bold blend was indeed bold.... The Red Roof Inn behind the hotel appears to be budget housing or migrant housing. There was a bunch of kids playing soccer on the car park and the ball managed to hit a few cars in the preferred parking spots back there. All in all not the worst place I've stayed in and thankful that I didn't get a room with a connecting door!
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
We came back from dinner, and before heading upstairs to our room, we asked that extra blankets/sheets and pillows were available for the pull out couch and was told yes.. we got in our room and settled in, got ready for bed. Starting looking for the blanket/sheets and pillows and found a pillow in bedroom on floor beside chair and random pillow case in front closet.. so we called downstairs (called 4 times- kept going to out voicemail) finally on the 5th try someone answered- we asked about the linen and was told to check the couch - we opened it up and it was completly bare - she then advised us " okay well we have them here at the desk.." i answered " oh we have to come down and get it???..." Yes - well had to get changed to go down and get our blanket and linens.. not what i expected, any other hotel would have brought up missing items to the room.. not great service 😕
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

Karandeep

Good
Stayed 14 nights in Jul 2024

10/10 Excellent

Janetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay. Room was spacious and clean. Great amenities in the room (fridge, stove, sink). Free coffee available. Close to shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Collin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and rooms were clean. Front desk was polite and helpful. Very convenient to UB Flint road entrance. Right behind this hotel however is the Red Roof Inn which really brings down the property value. I don’t know if people live there or not but we saw laundry hanging on the balcony and some sketchy looking activity. Otherwise this hotel is good. I love the fact that the rooms have kitchenettes and refrigerators. Would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Ildiko

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

SUNGJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Our major issue was that they revised their pet policy, resulting in extra charges. This was not the policy stated in the web site where we boooked
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness
Our major issue was that they changed the pet policy, unbeknownst to us, resulting in an extra charge. The pet policy as stated in Orbitz is inaccurate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joniquia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tom, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check-in, good room, lots of parking. No issues.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Ok hotel for the price
Could really use some updates To the rooms…paint was chipping off the walls. But it was quiet and the staff was nice.
Stayed 2 nights in Sep 2024