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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Breakfast, lunch and dinner served
Lobby
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

View map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪10 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(29 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Large Room With One King Bed, Fridge And Microwave-Non Smoking

  • Sleeps 4

King Accessible Roll in Shower Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qns 2 Room Suite-Sofabed-Frige-Micro-Nosmk

  • Sleeps 6

Two-Room Suite With 1 King Bed, Sofabed And Kitchenette-Non Smoking

  • Sleeps 4

King Suite With Sofabed And Kitchenette

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Accessible King Room With Sofabed

  • Sleeps 4

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About the area

Buffalo

When you stay at DoubleTree by Hilton Hotel Buffalo - Amherst in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 10.4 mi (16.8 km) from KeyBank Center and 0.7 mi (1.2 km) from Northtown Center at Amherst.

What's nearby

  • University At Buffalo - North Campus - 8 min walk - 0.7 km
  • Northtown Center at Amherst - 10 min walk - 0.9 km
  • Alumni Arena - 16 min walk - 1.4 km
  • University At Buffalo Center for the Arts - 18 min walk - 1.5 km
  • Boulevard Place - 6 min drive - 2.6 km

Getting around

  • University Station - 10 min drive
  • Buffalo-Depew Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Wingnutz Bar & Grill - ‬2 min walk
  • ‪Duff's Famous Wings - ‬20 min walk
  • ‪Skybox Grille - ‬17 min walk
  • ‪K-BBQ & Hotpot Buffalo - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with area shuttle service and a 24-hour fitness center
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 187 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Stop by the hotel's restaurant, Cappuccinos Sidewalk Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Yvonne

Travelled with family
Staff was pleasant. Upon arrival the hotel didn't have hot water. They let us check in with no hot and it was already known that the hot water was in the process of being fixed. Also, we had called after making the reservation requesting a handicap room with a tub or a fold down chair, which they said the had. The hotel only has two handicap rooms unacceptable, especially when it is located near a college campus. I believe some kind of compensation should be given for the inconvenience. Thanking you in advance.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

4/10 Poor

Allyssa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Mary, Arlington

Disliked: Amenities
No housekeeping service Front desk not helpful
Stayed 3 nights in Aug 2025

8/10 Good

Pradeep Kumar

Liked: Cleanliness, staff & service, amenities
Average
Stayed 1 night in Aug 2025

10/10 Excellent

Mohsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, room was clean and all services were spot on. We were greeted very professional at check-in and all the staff we encountered said thank you for the stay.
Stayed 2 nights in Aug 2025

8/10 Good

Gretchen

Stayed 3 nights in Aug 2025

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was above expectations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th pool was great and location was awesome close to the falls with out all the crowds lots of restaurant close by
Stayed 2 nights in Aug 2025

10/10 Excellent

MINH, BENNINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and comfortable. Plenty of parking spaces.
Stayed 1 night in Aug 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Aug 2025

4/10 Poor

Peng

Liked: Staff & service
Disliked: Cleanliness
cleanliness is a problem
Stayed 1 night in Aug 2025

8/10 Good

keongho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Cami

Travelled with family
Dominique at the front desk was very helpful and lovely to deal with.
Stayed 2 nights in Aug 2025

6/10 Okay

Samith

Liked: Cleanliness, amenities
Average property
Stayed 3 nights in Aug 2025

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been excellent but not only did we not get new towels they folded the wet ones and put on the shelf. I can honestly say I have never experienced this. No questions or problems when I asked for new ones. Though this was very strange 🤔
Stayed 2 nights in Aug 2025

6/10 Okay

catherine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So the front desk first of all, I guess they have it hidden somewhere that you get charged $75 a night just in case something happens to the room so you will end up paying over 150 dollars in incidentals . It’s better than the other two hotels that are on top of each other and they share one parking lot so there’s not enough parking for all three places .there was a foul smell by the pool area . you could hear a pin drop in the next room so that was a problem trying to sleep. The bathroom was clean, but it’s a stall shower and a toilet so you can hardly get out of the shower because the toilet is right on top of it. It’s a weird design because then they have the sink outside ,so is it worth all that money not really is it decent to stay a night maybe two I guess
Stayed 2 nights in Aug 2025

8/10 Good

Raoul

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service over-all
Stayed 2 nights in Aug 2025

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

6/10 Okay

Saritha

Travelled with family
Liked: Cleanliness, staff & service
Bathroom is extremely small
Stayed 1 night in Aug 2025

8/10 Good

Sandra, Bayshore

Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk that greeted us was the same one that greeted us back in may. She remembered us immediately made us feel very welcome!
Stayed 1 night in Aug 2025