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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Coffee/tea maker
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
10 Flint Rd, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪8 min walk‬
  • Northtown Center at Amherst
    ‪14 min walk‬
  • University At Buffalo Center for the Arts
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Buffalo

When you stay at DoubleTree by Hilton Hotel Buffalo - Amherst in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 10.4 mi (16.8 km) from KeyBank Center and 0.7 mi (1.2 km) from Northtown Center at Amherst.

What's nearby

  • University At Buffalo - North Campus - 8 min walk
  • Northtown Center at Amherst - 14 min walk
  • University At Buffalo Center for the Arts - 2 min drive
  • Boulevard Place - 3 min drive
  • University at Buffalo - South Campus - 5 min drive

Getting around

  • University Station - 10 min drive
  • Buffalo-Depew Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Duff's - ‬2 min drive
  • ‪Insomnia Cookies - ‬2 min drive
  • ‪Tea Leaf Cafe - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with area shuttle service and a 24-hour fitness center
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 187 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Stop by the hotel's restaurant, Cappuccinos Sidewalk Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: USD 8-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 15 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , clean facility , warm culture with great people.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was just average, but for the price it was not worth it. The first room Was not clean, had hair in several locations and had wallpaper peeling. The second room wasn’t much better. The pool was out of order. The room rates were very high due to a sports game.
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thatcher

Stayed 3 nights in Sep 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dated hotel and not up to double tree standards , would not stay or recommend it to anyone . Room are musty and bathroom are in serious need of updating
Stayed 2 nights in Oct 2024

6/10 Okay

Allan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the kitchen staff is rude
Stayed 2 nights in Oct 2024

8/10 Good

Maria Lorena, FALL RIVER

Business traveller
Liked: Cleanliness, staff & service, amenities
Wallpaper needs to be looked at in room. It’s coming down.
Stayed 1 night in Oct 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful at check in
Stayed 1 night in Oct 2024

8/10 Good

Yunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying will never come again
This is the second time I have stayed at this hotel- 3 years apart. This second trip was so bad I will not be staying again. Hotel was dirty and there was a strange smell throughout the halls (like the cleaning supplies were dirty or mixed where they shouldn’t have been). Additionally upon leaving heard some staff speaking in the lobby area amongst each other speaking hatefully and with racist statements. Disgusting and disgraceful.
Stayed 2 nights in Oct 2024

4/10 Poor

Md

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

md

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I will not go this property again because coffee maker machine was horrible. Room cleaner never clean this machine. I saw that fungus on it. Inside machine lot of fungus. Room size was small. Toilet was small. Hotel prize was expensive. It shows that 4 ( four) star. But actually it will be 2 (two) star. According to the room prize there was no morning breakfast. Please don’t try to go this hotel. Try to go Marriot hotel. Cheaper then the double tree by Hilton hotel.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel would probably fine but the manager had absolutely zero intentions on n helping my two sons and one other friend with the ability to attach a cord to the battery charger on our boats for a tournament in Lake Erie. We had booked for 4 nights. There were multiple outdoor outlets in a secluded part of the parking lot away from any other vehicles or personal and still would not let us use them. When I asked her why, all I got for a reply was’ “I just can’t”. So we went to the Marriott next day and was completely taken care of. Will never book with Hilton again
Stayed 5 nights in Sep 2024

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Could have been better
Stayed 4 nights in Sep 2024

10/10 Excellent

Krysten

Stayed 1 night in Sep 2024

10/10 Excellent

Nasibo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Tumara

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

Parag

Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Bathrooms were small. Good location. Baked cookies were awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Crib to relax.
Stayed 1 night in Sep 2024

10/10 Excellent

Suyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Aug 2024

4/10 Poor

Vilma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024