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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Breakfast, lunch and dinner served
Bar (on property)
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪10 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(29 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Large Room With One King Bed, Fridge And Microwave-Non Smoking

  • Sleeps 4

King Accessible Roll in Shower Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qns 2 Room Suite-Sofabed-Frige-Micro-Nosmk

  • Sleeps 6

Two-Room Suite With 1 King Bed, Sofabed And Kitchenette-Non Smoking

  • Sleeps 4

King Suite With Sofabed And Kitchenette

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Accessible King Room With Sofabed

  • Sleeps 4

Similar properties

View from property
Courtyard by Marriott Buffalo Amherst/University
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,000 reviews
The price is AU$177
includes taxes & fees
15 Feb - 16 Feb
Courtyard by Marriott Buffalo Amherst/University

About the area

Buffalo

When you stay at DoubleTree by Hilton Hotel Buffalo - Amherst in Buffalo, you'll be in the suburbs, within a 15-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 10.4 mi (16.8 km) from KeyBank Center and 11.8 mi (18.9 km) from Lake Erie.

What's nearby

  • University At Buffalo - North Campus - 8 min walk - 0.7 km
  • Northtown Center at Amherst - 10 min walk - 0.9 km
  • Alumni Arena - 16 min walk - 1.4 km
  • University At Buffalo Center for the Arts - 18 min walk - 1.5 km
  • Boulevard Place - 5 min drive - 2.6 km

Getting around

  • University Station - 10 min drive
  • Buffalo-Depew Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 19 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Wingnutz Bar & Grill - ‬2 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Duff's Famous Wings - ‬20 min walk
  • ‪Skybox Grille - ‬17 min walk

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with free parking, 8-minute walk to University At Buffalo - North Campus
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 187 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Stop by the hotel's restaurant, Cappuccinos Sidewalk Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Frances

Disliked: Cleanliness, property conditions & facilities
The hotel room floor was filthy, and the bathroom was worse. Children were playing and running in the hallway, and knocking on the door both days we were there.
Stayed 2 nights in Oct 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant environment and courteous staff
Stayed 1 night in Oct 2025

4/10 Poor

RAJENDER

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
TV was not working .. no power points for cell phone charging .. coffee machine is not working
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good inexpensive and convenient option. We'd stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Staff & service
I am very disappointed in my recent trip that I planned for my girlfriend's birthday. First off, there was no cookie ready when we checked into the hotel. The receptionist told us that she burnt the batch. We proceeded to wait in the lobby for over an hour and she never informed us when the cookies were done. We went up twice and asked and she said they weren't done. Finally, an hour later we saw her give the cookies to someone else. It was ridiculous that she did not tell us that they were done when she knew we were waiting. This is one of your promotions that you advertise so you would think the staff would make sure they have everything in order. This was not the level of service I was expecting from this caliber of a hotel. How rude to leave someone waiting especially when we were celebrating. Also, the coffee room was disgusting with the plates from breakfast still sitting on the counter past 3:00. We didn't even want to enjoy our coffee in the room and proceeded to drink it in the lobby instead. Definitely not what I expected from a 3+ star hotel, especially for a birthday trip. What a letdown that ruined out entire birthday celebration. I was expecting much better. I always remember Doubletrees being so much classier in the past. Thanks for listening to my feedback, Michael McCoy
Stayed 2 nights in Sep 2025

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service
Tea bag on the floor. No disturb tag is not available in the room. No breakfast in a double tree, I can’t believe. I had to go our side to eat my breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Kalyan Chakravarthy, Fuquay Varina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use
Stayed 1 night in Oct 2025

10/10 Excellent

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jenee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, parking was easy, and the room was perfect!
Stayed 1 night in Oct 2025

8/10 Good

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful
Stayed 5 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was amazing and friendly, everything was clean
Stayed 1 night in Sep 2025

2/10 Terrible

Jenapher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay during University of Buffalo family weekend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy, Ardsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Kacie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The property itself is nice. The hotels in front of it are empty and run down and you can see homeless people squatting there. No free coffee or breakfast.
Stayed 4 nights in Sep 2025

6/10 Okay

Alan

Business traveller
Liked: Staff & service
Disliked: Amenities
Convenient for U Buffalo parents. Not great for business travel, the cleaning staff needs to do a better job taking care of the rooms when you are staying there. Rooms need to be updated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sithira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall place is truly amazing, easily accessible to all the hotspots around disney. Only downside is one specific staff member’s attitude towards customers.. i don’t remember the guy’s name but he worked at front desk on this Thursday evening. He is very rude and disrespectful with customers and easily annoyed with customers.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our purpose.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Hotel was run down.
Stayed 3 nights in Sep 2025