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Crowne Plaza Reading, an IHG Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Reading, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Daily buffet breakfast (GBP 14.95 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Spa

Explore the area

Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD
  • Forbury Gardens
    16 min walk
  • Reading Museum and Town Hall
    17 min walk
  • Oracle
    19 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds, Balcony

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Reading East, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (908)
The price is AU$303
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Crowne Plaza Reading East, an IHG Hotel

About the area

Reading

Crowne Plaza Reading, an IHG Hotel is in the heart of Reading, within a 5-minute walk of Thames Path and Thames River. .This eco-certified hotel is 0.2 mi (0.4 km) from Genting Casino and 0.9 mi (1.4 km) from Broad Street Mall.

What's nearby

  • Oracle - 19 min walk
  • Hexagon - 3 min drive
  • Royal Berkshire Hospital - 4 min drive
  • University of Reading - 6 min drive
  • Madejski Stadium - 6 min drive

Getting around

  • Reading Station - 14 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪TGI Fridays - ‬9 min walk
  • ‪Genting Club Reading - ‬4 min walk
  • ‪Clay’s Kitchen & Bar - ‬10 min walk
  • ‪The Moderation - ‬2 min walk
  • ‪The Fox and Hounds Beer House, Caversham - ‬11 min walk

About this property

Crowne Plaza Reading, an IHG Hotel

Eco-certified hotel with a full-service spa and a health club
Crowne Plaza Reading, an IHG Hotel offers 122 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Revive has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 122 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Acqua, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Acqua - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Acqua Bar - This bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acqua
  • Acqua Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 31 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Crowne Plaza Reading, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a lovely stay. Due to our late check in, we had a double room of two beds instead of one (however these were pushed together so it was fine)., We were also upgraded to a balcony room which was a lovely surprise. Views were amazing in the morning and it made us feel like we were on holiday. Clean spacious room, bathroom was clean apart from a very dirty non slip mat with hair on there. Water bottles were also missing from the room however the reception provided a warm, friendly and efficient service to get this sorted. Breakfast was nice but the range was less than when we stayed any Reading East a few weeks before. Overall, a nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Room was good except it was very hot at night, no ventilation. I will ask next time
Stayed 1 night in Oct 2024

8/10 Good

Zane

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional front of house staff. I Wasn't a big fan of the coffee at breakfast or the fatty bacon but there was plenty of other choices. Be careful with the parking fees. If you are an overnight visitor but park for over 12 hours, you need to pay for a full 24 hours. That is a rip off.
Stayed 4 nights in Sep 2024

8/10 Good

Wai Hung

Stayed 1 night in Sep 2024

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Property conditions & facilities
The bedroom, with a balcony overlooking the Thames, was clean but pretty shabby - very worn carpets. The housekeeping staff were excellent. Breakfast staff did a sterling job despite a terrible kitchen. We asked for pancakes - they took over 15 minutes to emerge and had obviously been microwaved as they were rubbery and inedible. So, my wife then asked for two soft boiled eggs from the cooked to order menu. What came out (after prompting) were two fridge cold hard boiled eggs. Honestly, couldn’t make it up. The waiting staff came to the rescue and, obviously after giving the cook a severe talking to, came out with two perfect eggs. If only they’d got it right first time!
Stayed 3 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Mixed feelings
Didn’t advertise car parking payment at time of booking… but reception was helpful with payment ( reduced by 50%). Whilst the bed was comfortable ish it was too big ie 2 doubles pushed together and the middle meeting was uncomfortable. Breakfast was a bit stressful bit busy people wise but .. no orange juice so went for cereal no milk at the table so went to drinks machine got milk no loose sugar/canderel ( sugar cubes don’t work on cereal !) . Went for fried eggs .. none had to wait and wait …. Then saw orange juice now in place … no glasses!… eventually it sort of worked out but wasn’t what I would have expected.. plus very cold in that area . Location excellent, staff very friendly and helpful…
Stayed 2 nights in Sep 2024

6/10 Okay

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and clean and airy property with large windows. The only downside was the unknown fire drill that sent me fleeing out of the room and the difficulty in getting an Uber or taxi
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here whenever I'm in Reading at our UK HQ. The staff are brilliant, it has a great gym and the rooms are big and comfortable. Highly recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

paul

Disliked: Staff & service, amenities, property conditions & facilities
I will start with the good bits , parking was easy but does cost £15 every 24hrs. Check in was quick and easy. Room was clean a bit dated but generally acceptable. Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry. In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was enjoyable. Would go here again when I’m back in Reading
Stayed 1 night in Sep 2024

8/10 Good

Hamilton and Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was terse, did not seem friendly.not only woth us but those in frontnof us also. We had to pay for car park but premiar inn was free, not great. The guy at breakfast was friendly ,nice guy.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, nice bar overlooking the Thames to watch the world go by and nice pub over the bridge in Caversham. . On site parking. Good breakfast. Nice room with large balcony and a great view. Comfy bed and good shower. Lacking bedside power points (I charge my phone overnight). Would happily return.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Goods night sleep
The public areas of the hotel were all lovely and breakfast was good. The room itself was fine but nothing special. Perfectly clean and functional and the beds were comfy. I think for the rating and the price you just expect slightly more but it definitely is a safe booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location right on the river The Hotel is excellent well maintained Now looking forward to breakfast My Wife and I loved staying here will certainly use this hotel if we are in the area again
Stayed 1 night in Aug 2024

8/10 Good

Marc g

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

HOUSEKEEPING
Housekeeping poor..stayed 4 nights and only towels changed daily..bed just spread up..refreshments only replenished once during stay....ie..tea, water etc...also had issue with disabled parking..plenty marked spaces at hotel, but not monitored and were being used by non badge holders
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable bed and nice room. My only gripe was the ironing board - very cheap and in poor condition, it collapsed on me several times whilst trying to iron a shirt. Other than that - great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, STAMFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024