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Crisol Puerta de Burgos

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room
Exterior
Superior Double or Twin Room
Lobby
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Vitoria 69, Burgos, Burgos, 9006
  • San Lesmes Abad
    13 min walk
  • Plaza de Espana
    14 min walk
  • Statue of El Cid
    17 min walk
  • Burgos (RGS-Villafria)
    11 min drive

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard

Minibar, in-room safe, desk, soundproofing

Standard

  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

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About the area

Burgos

A stay at Crisol Puerta de Burgos places you in the heart of Burgos, within a 15-minute walk of Marceliano Santa Maria Art Museum and San Lesmes Abad. .This hotel is 0.8 mi (1.3 km) from Plaza de Espana and 0.9 mi (1.4 km) from Statue of El Cid.

What's nearby

  • Museum of Human Evolution - 17 min walk - 1.5 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Burgos University Hospital - 3 min drive - 2.6 km
  • Burgos Cathedral - 7 min drive - 3.8 km
  • Burgos Castle - 7 min drive - 3.7 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪El Plan B - ‬8 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Cafetería Luján - ‬7 min walk
  • ‪Blue Gallery - ‬9 min walk
  • ‪Aldaba - ‬4 min walk

About this property

Crisol Puerta de Burgos

Hotel in Burgos with a 24-hour front desk
Crisol Puerta de Burgos offers 162 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 162 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Burgos? This hotel has 5380 square feet (500 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children
  • Room service available

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (5380 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Crisol Puerta de Burgos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 487 reviews" "
Rating 8 - Good. 198 out of 487 reviews" "
Rating 6 - Okay. 107 out of 487 reviews" "
Rating 4 - Poor. 41 out of 487 reviews" "
Rating 2 - Terrible. 23 out of 487 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Orestes, RALEIGH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.

8/10 Good

Kenneth

Stayed 1 night in May 2023

4/10 Poor

i

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Marianne

Stayed 1 night in Jan 2022

6/10 Okay

Vitor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.
Stayed 1 night in Jan 2022

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good road-trip stopover, 3.5! Stars
Good value for money. You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well. For a road-trip stopover is more than fine. Rooms are spacious and beds comfortable. It has a large bathroom with great shower.
Stayed 1 night in Oct 2021

8/10 Good

Manuela

Travelled with family
Liked: Staff & service
The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior
Stayed 1 night in Oct 2021

6/10 Okay

keith

Overnight stay
Staff friendly, disappointed restaurant not open.
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The pits
A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed
Dirty floor in bathroom
Peeling halls
Wall damage
Ceiling damage
Stayed 1 night in Sep 2021

10/10 Excellent

José nataren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Aug 2021

6/10 Okay

claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.
Stayed 1 night in Jun 2021

6/10 Okay

Andres

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

ROGERIO

Business traveller
Liked: Cleanliness, room comfort
Not car park available there and very hard to find space at streets
Stayed 1 night in Apr 2021

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

VirtualV, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant place to stay. Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing. Wish there was a gym in this hotel, it would make it the ideal place to stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room is too tight, no air condition, the comfort of the bed is ok, and there is a flies in our room. The hotel is old.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness is the word. I felt safe and the staff is very helpful and ready to assist. The prices are good.
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Burgos travellers.
Great hotel on the edge of the city centreBus stop right by the hotel and number1 takes you right to the centre within a couple of minutes. Hotel is modern and clean; staff/reception staff very helpful and friendly. Room very large and comfortable and bathroom very modern and spotlessly clean. Very easy to park around by the hotel but underground garage available at 12 Euros per night.
Stayed 2 nights in Jun 2019

8/10 Good

KO, Barcelona, Spain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service on the part of the staff. The facilities need a bit of upgrading.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018