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The Bay Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bay Hotel

Exterior
On the beach
Lobby lounge
Balcony
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Burntisland Road, Kinghorn, Burntisland, Scotland, KY3 9YE
  • Kinghorn Beach
    17 min walk
  • Pettycur Beach
    1 min drive
  • Royal Yacht Britannia
    38 min drive
  • Edinburgh (EDI)
    27 min drive

Room options

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Exterior

Best Western Plus Dunfermline Crossford Keavil House Hotel

Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (521)
The price is AU$127
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Western Plus Dunfermline Crossford Keavil House Hotel

About the area

Burntisland

When you stay at The Bay Hotel in Burntisland, you'll be on the beach and within a 5-minute drive of Pettycur Beach. .This beach hotel is 24.7 mi (39.8 km) from Edinburgh Castle and 24.8 mi (39.9 km) from Royal Mile.

What's nearby

  • Pettycur Beach - 1 min drive
  • Edinburgh Playhouse Theatre - 37 min drive
  • Edinburgh Castle - 38 min drive
  • Royal Mile - 38 min drive
  • Royal Yacht Britannia - 38 min drive

Getting around

  • Kinghorn Station - 15 min walk
  • Newhaven Station - 36 min drive
  • Edinburgh Airport (EDI) - 27 min drive

Restaurants

  • ‪Morrisons Cafe - ‬7 min drive
  • ‪The Star - ‬4 min drive
  • ‪The Duchess of Kirkcaldy - ‬8 min drive
  • ‪The Old Port Bar - ‬3 min drive
  • ‪The Roasting Project - ‬3 min drive

About this property

The Bay Hotel

Beachside hotel with indoor pool
The Bay Hotel offers 28 accommodations with safes and coffee/tea makers. Smart televisions come with pay movies.

This Burntisland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 guestrooms featuring refrigerators and Smart televisions. Wireless internet access (surcharge) is available to keep you connected. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at Horizons Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Horizons Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 8.00 per day)
  • Available in some public areas: WiFi (GBP 8 per 24-hour period)

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Horizons Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per stay
  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: GBP 8.00 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Bay Burntisland
Bay Hotel Burntisland
The Bay Hotel Hotel
The Bay Hotel Burntisland
The Bay Hotel Hotel Burntisland

The Bay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 337 reviews" "
Rating 8 - Good. 91 out of 337 reviews" "
Rating 6 - Okay. 49 out of 337 reviews" "
Rating 4 - Poor. 21 out of 337 reviews" "
Rating 2 - Terrible. 16 out of 337 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bekah

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 2 nights in May 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and all of the staff were very nice and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Room comfort
See no sea
I paid extra for a sea view. I booked this hotel 8 months before travelling. Once we arrived we were told oh sorry we have had to put you all the way down there out of the way in the small room? We are juat fully booked. Got to the room, which was indeed very separate from the rest of the rooms in the hotel, it was quite small but comfortable but there was no sea view. I was very upset since I had paid extra for that luxury. I felt cheated. The sea view rooms you see when booking the room is not what I got at all.
Stayed 1 night in Jul 2024

6/10 Okay

Tammy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
Stayed 1 night in Jul 2024

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous all staff were amazing, definitely recommend to my friends
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Good place to stay
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Stayed 1 night in Jun 2024

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
So many great things about this hotel
Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
Breakfast views
The Romans, Vikings and English couldn’t get this far to defat the Scots!
Edinburgh on the other side
Stayed 1 night in Jun 2024

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our De-lux room was a bit dark and unwelcoming; it was well appointed and adjacent to residents seaview lounge area. However; top marks to both Expedia & Bay Hotel for their speedy and very reasonable consideration ie refund- due to health issue resulting in early return home.
Stayed 3 nights in May 2024

10/10 Excellent

antony

Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Bay stay
Claire at reception was great
Stayed 1 night in May 2024

10/10 Excellent

John, Northville

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was awesome and friendly. Helped accomodate a very late check in.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Stayed 1 night in May 2024

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Alana

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kirsty Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
Stayed 1 night in May 2024

8/10 Good

annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the cost
Rooms are cramped so little space for 2 suitcases. The pool was closed. The view was nice but not great . The beds have coil springs which you feel and they are noisy
View from 101
Stayed 1 night in May 2024

8/10 Good

John

Stayed 1 night in Apr 2024

2/10 Terrible

Sara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I politely let them know we were unsatisfied both during the stay and in an email afterwards. No actions were taken at all. They say ‘thank you for raising this”. Really loud music going on when we arrived and until past 11pm. We were very close to the noise though they said that if we didn’t attend the celebration they have a policy of assigning us a room far from the noise. Did not happen. They strongly advised we book a table for breakfast so as to get any food at all. The latest possible time for it was 8:30am. Almost completely empty restaurant even after 9:30 am so we were really not sure why they made us wake up early on our holiday. Restaurant closed early in the evening, we ordered Chinese which was the only option. The ceiling panels in the spa are almost falling down. The steam room was out of order. The gym requires an additional payment, no note on that on their website. Definitely not worth the steep price. Never going back. The receptionist was great though, booked us a taxi driver that took extra care that we would be at the train station on time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024