When you a stay at The Northgate in Bury St Edmunds, you'll be in the historical district, within a 5-minute walk of The Abbey Gate and Moyse's Hall Museum. .This luxury inn is 0.1 mi (0.2 km) from Abbey Gardens and 0.3 mi (0.5 km) from The Athenaeum.
The Northgate offers 9 accommodations with espresso makers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 9 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in and express check-out. Free self parking is available onsite.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Limited on-site parking
Things to do
Bike parking
Guest services
Daily housekeeping
Outdoors
Garden
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating (climate-controlled)
Portable fan
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Espresso maker
Free bottled water
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Northgate Inn Bury St Edmunds
Northgate Bury St Edmunds
The Northgate Inn
The Northgate Bury St Edmunds
The Northgate Inn Bury St Edmunds
The Northgate Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 41 out of 74 reviews" "
10 - Excellent
41
Rating 8 - Good. 24 out of 74 reviews" "
8 - Good
24
Rating 6 - Okay. 5 out of 74 reviews" "
6 - Okay
5
Rating 4 - Poor. 4 out of 74 reviews" "
4 - Poor
4
Rating 2 - Terrible. 0 out of 74 reviews" "
2 - Terrible
0
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
paul
5 Mar 2023
Liked: Room comfort
Disliked: Property conditions & facilities
Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic !
Cobwebs in the bathroom as well
Breakfast was ok
We did inform someone about the toilet seat again when we checked out
Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.
Easy to book, check in and leave.
Lovely room. Large and tasteful. Comfy bed. All very clean.
Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention.
Breakfast was fine, staff member very pleasant.
Parking at the back was excellent but not well signposted.
Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression.
TV remote not working (batteries?)
Location excellent.
Overall a very nice stay.
The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing.
We did the chefs table dinner and had auch a fantastic meal!
Would highly recommend
This is a decent small hotel close to town centre with free parking.
We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator.
We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think.
It’s a nice small hotel but if you are changing 5 star rate then you need to do better.
I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.
Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.