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Grand Palace Hotel Butuan

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palace Hotel Butuan

Front of property
Outdoor pool
Property entrance
Presidential Room
Breakfast, lunch and dinner served

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
C.T. Montalban Street, J.P. Rizal, Butuan, 8600
  • Department of Education - Caraga Regional Office
    7 min walk
  • Gaisano Mall
    9 min walk
  • SM City Butuan
    9 min walk
  • Butuan (BXU-Bancasi)
    14 min drive

Room options

View all photos for Deluxe Double Room, 2 Bedrooms

Deluxe Double Room, 2 Bedrooms

Deluxe Double Room, 2 Bedrooms

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Room

Matrimonial Room

Matrimonial Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Butuan

With a stay at Grand Palace Hotel Butuan in Butuan, you'll be within a 10-minute walk of Department of Education - Caraga Regional Office and Gaisano Mall. .This hotel is 0.5 mi (0.9 km) from SM City Butuan and 0.6 mi (1 km) from Department of Social Welfare and Development.

What's nearby

  • Gaisano Mall - 9 min walk
  • SM City Butuan - 9 min walk
  • Robinsons Place Butuan - 16 min walk
  • Santo Nino Diocesan Shrine - 2 min drive
  • Butuan National Museum - 3 min drive

Getting around

  • Butuan (BXU-Bancasi) - 14 min drive

Restaurants

  • ‪Jollibee - ‬11 min walk
  • ‪Red Palm Suites and Restaurant - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chowking - ‬7 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Grand Palace Hotel Butuan

Hotel in Butuan with a 24-hour business center and a 24-hour front desk
Grand Palace Hotel Butuan offers 72 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This poolside bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: PHP 300 for adults and PHP 300 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 1000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 300 for adults and PHP 300 for children
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan

Grand Palace Hotel Butuan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 72 reviews" "
Rating 8 - Good. 23 out of 72 reviews" "
Rating 6 - Okay. 15 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The dining, pool and room were all exceptional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hazel Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Leo

Travelled with family
Accommodation
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Ed

Liked: Cleanliness
Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great place. Great pools.
Top of the line.....
Stayed 1 night in Jun 2024

4/10 Poor

Joseph &

Disliked: Cleanliness, staff & service
Wifi is not working. Pool is dirty.
Stayed 2 nights in May 2024

10/10 Excellent

Heljun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so convenient to access downtown hotel was clean up to the standard and most of all you can’t beat the price big bang for your buck!
Stayed 4 nights in May 2024

6/10 Okay

Michael, Ocoee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool was nice. The kids really enjoyed it. The beds are too small. The information from Expedia is incorrect. Children are 10 & under not under 18 so we had to book extra rooms since they conside 11 year olds adults.
Stayed 1 night in Apr 2024

6/10 Okay

Anthony

Liked: Amenities
Most everything was good However they have 2 small dogs running loose in the lobby & restaurant. The dogs get on they furniture & relieve themselves in the lobby restaurant.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2024

10/10 Excellent

Emelita

Liked: Cleanliness, staff & service, property conditions & facilities
The place really like it
Stayed 1 night in Dec 2023

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Not 5 star
Hotel is nice elevator went out had to use stairs had to pay to use pool towels were lacking no hand towels wash rags had to use towels for pool
Stayed 1 night in Dec 2023

6/10 Okay

Johnny

Travelled with partner
Liked: Cleanliness, staff & service
Very good security
Stayed 2 nights in Oct 2023

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Oct 2023

8/10 Good

Rolina

Liked: Cleanliness, room comfort
Need to change the shower and the toilet door is very difficult to open.
Stayed 1 night in Sep 2023

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jun 2023

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
Stayed 1 night in Apr 2023

10/10 Excellent

Leonardo Jr.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Enjoyed ours stayed
This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Stayed 1 night in Apr 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Jonathan

Travelled with family, Travelled with partner
Liked: Staff & service
Staff was friendly, the onsite breakfast and meals were good. Room was very dated, late 70's early 80's feel, only one of the TV's had a working remote, the toilet did not flush properly and the shower pipe kept popping out of the wall and so we had to hold it together to use the shower. The cockroaches were a concern but the fridge was clean and so we just kept all food items in there. The bed was comfortable and the room was cleaned when asked, overall this is an ok place to stay and if necessary I would stay here again.
Stayed 7 nights in Apr 2023

8/10 Good

Alberto

Travelled with partner
Liked: Staff & service, property conditions & facilities
I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels
Stayed 9 nights in Feb 2023

10/10 Excellent

Christopher