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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Staircase
Exterior
Meeting facility
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

8.0 out of 10
Very good
(51 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • Poole's Cavern - 3 min drive - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 175 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 66 out of 1007 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Stayed 1 night in Apr 2025

6/10 Okay

Tracy

Travelled with partner
Beautiful building, lobby and bar very good, room basic, bath needed replacing, the room was extremely hot and the window would only open a couple of inches it was unbearable in the night, radiator was off but pipes boiling.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was absolutely beautiful
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Room comfort

Poor quality.

Had to pay extra for parking, lift not working, went use pool but told would cost extra and would have to pay twice, once for today and again in the morning. The bed and pillow were very hard and the breakfast was over cooked and poor quality.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as not far from the main shops etc and nice clean and tidy rooms and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this through a deal and initially was in a room in a side wing of the hotel which was quite noisy possibly due to the hum of extractor fans near the back of the hotel. This went on all night despite my having been told they would be turned off. The TV wasn't working so I archived y reception who tried to fix it and when this wasn't possible, they moved me to the room directly below. The next morning I discovered there was no hot water so I advised reception who kindly arranged for me to be moved to the main part of the hotel which had a lovely view from the front of the hotel. However there was no valve to turn the heated towel rail in the ensuite off so when I advised reception they arranged for me to be moved to a family room also in the main part of the hotel with a nice view. Overall I was very pleased with my stay as staff were helpful and responsive, the beds were comfortable and the rooms were clean and equipped with everything I needed. However if you are sensitive to noise at night it is worth asking if you are near the extractor fans as these don't seem to be turned off
Stayed 2 nights in Mar 2025

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

BRIAN

Stayed 1 night in Apr 2025

4/10 Poor

Gillian

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Done Jude.

Bed comfortable. Room 3rd floor. Slightly tired look. Staff wonderful. Jude on reception absolutely wonderful. Can't sing his praises loudly enough.
Stayed 1 night in Apr 2025

8/10 Good

Mr Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very good spot in Buxton town.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Large traditional hotel close to town centre

Great location close to Opera house. Large traditional hotel with leisure facilities. Basic bedroom with usual facilities. Large bathroom. Comfortable bar and large attractive dining room. Overall good value stay.
Stayed 1 night in Apr 2025

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift was out of order and will remain so for some time. Despite a request for my room to be serviced it was not. The room allocated was next to a very loud fan, either a boiler or kitchen. The fire alarm went off at approx. 4.00am for a sort time. No apology. Is this what you get when you book via Expedia?
Stayed 3 nights in Apr 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities
Historic, location, tradiyiinal
Stayed 2 nights in Mar 2025

6/10 Okay

richard

Travelled with group
Liked: Amenities, property conditions & facilities
Not a pleasant experience room was dirty , TV remote was inoperable. The price of £69 was right as this is a two star hotel.
Stayed 1 night in Mar 2025

8/10 Good

Mohinder Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old style hospitality in a grand setting with good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was for anevent in the town. The room was tucked away in the back but quiet. Quite a few stairs and narrow corridors but no top difficult to locate. Checkin was very easy and they allowed us access to the room 2 hours earlier that scheduled check in. The room was a good size with generous bed, tea, coffee facilities and a tv. The bed was comfortable although personally I would have liked a softer pillow.
Stayed 1 night in Mar 2025

6/10 Okay

katrina

Liked: Cleanliness, staff & service
There needs to be a major commitment to improving this hotel by the owners . The lift for three days had been broken with no signs of repair . Given the demographics of the visitors it is unreasonable to expect elderly guests to climb three flights of stairs. No telephones in the bedroom. Again referring to elderly visitors help could be needed having no communication is irresponsible. I wanted to order food but my first choice was unavailable as was my second . What I ordered was pretty average and I left half of the meal. The only saving grace was the very pleasant and obliging staff who must be working under difficult circumstances given the lack of commitment by the owners .
Stayed 1 night in Apr 2025

2/10 Terrible

Oliver

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
First room stank of chlorine. Delapetate
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old hotel in a great setting, our room was a family room, huge double bed and 2 single beds set in a massive room. Everything was clean and tidy and check in and breakfast was carried out by happy and friendly staff. Not our first stay at the Palace Hotel and hopefully not our last.
Stayed 1 night in Apr 2025