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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Staircase
Exterior
Indoor wedding
Indoor wedding
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Bar
  • Pool

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(45 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Pavilion Gardens - ‬6 min walk
  • ‪Pavilion Gardens Cafe - ‬5 min walk
  • ‪Redwillow Buxton - ‬2 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Green Pavilion - ‬4 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Reviews

Britannia Palace Hotel Buxton & Spa Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 1015 reviews
Rating 8 - Good. 353 out of 1015 reviews
Rating 6 - Okay. 180 out of 1015 reviews
Rating 4 - Poor. 104 out of 1015 reviews
Rating 2 - Terrible. 60 out of 1015 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. Friendly staff, breakfast was awesome, we took our dog and she able to sit with us in the conservatory at breakfast.. happy days ☺️
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness
Very convenient location. Staff great except for the bar service, once again. Even saw one guy pour his own drink out of frustration!
Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Business traveller
Liked: Cleanliness, amenities
All is fine. And the hotel is good value for money. However if you’re unlucky enough to have a room facing in, you have the noise of fans 24/7.
Stayed 1 night in Aug 2025

8/10 Good

Eunice Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Norm

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel good menus
Stayed 4 nights in Aug 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel.

Superb from start to finish. A huge grand building with Superb decor throughout. Lovely friendly staff. Clean fresh exceptionally well equipped bedrooms, all freshly and modernly decorated. There are beautifully kept grounds with ample outside seating. The Palace is perfectly located within Buxton, for all amenities, sightseeing, pubs, restaurants and cafés. There is also ample parking at the hotel. An absolute must!
Stayed 1 night in Aug 2025

6/10 Okay

JulieAnn

Liked: Cleanliness, staff & service, room comfort

Lovely view, but poor breakfast.

Large room with excellent views over Buxton. Car parking great value at £5 for 24 hours. The room needed updating and refreshing. Difficult to fill the kettle, due to the tap position. The kettle had water in, from the previous guests. We paid extra for breakfast, which wasn't worth it. No fresh fruit only tinned in sugary syrup. No vegetarian choices, ended up with beans on toast, which was luke warm. Would stay again, as we have family in Buxton, but wouldn't pay extra for breakfast, not worth it.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room and bed. Handily placed for town centre
Stayed 3 nights in Aug 2025

6/10 Okay

Val

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Giles

Stayed 1 night in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Hotel is abit dated and over priced but all together not to bad
Stayed 2 nights in Aug 2025

4/10 Poor

Graham

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was impossible despite booking 3 months ago at a premium price. Will not be staying again.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness
Variable facilities
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor experience, I offered feedback to hotel who showed no interest in our terrible experience
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Lobby staff were excellent. Breakfast average. Poor coffee. Old fashioned bread choices and only jam as spread choice. Disappointing to see Harrogate spring water in a Buxton hotel. Would be good to see really good quality, local food and exciting breakfast choices.
Stayed 1 night in Aug 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but comfortable

I booked a compact room usually these are very small but comfy. This was downstairs with only 1 other room close by. Spacious quiet and comfortable. Also cool which was nice as its unusually warm in Buxton. The piano playing in the lobby is a lovely touch
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice location, room awkward shape.

A warm welcome and good location close to shops, bars, cafes and some attractions. Good to have well priced parking on site. Booked a "Standard Double Room" Unfortunately room carpet wasn't clean (left bits on feet) and there were hairs in the bath. Mattress was rather rocklike and a second pillow each would have been a nice touch. Room facilities were adequate but difficult to navigate around the space e.g. pinchpoints at bathroom door with corner of bed and by dressing table with other corner. Room would make a good single but is a push for a double bed due to shape. No ventilation in bathroom meant damp toilet paper by second night despite leaving bathroom door open and room window open to ventilate. Rather loud vents behind bar/restaurant outside window and (nightshift) staff not very mindful of guests sleeping whilst they were on their smoke break/end/start of shift. Glad I had some credit at hotels.com to use as I would have been disappointed to have paid full price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay ...really surprised how well maintained the hotel was thoughout and found it to be great value for what we paid
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Liked. Firm mattresses. Grandeur of the hotel. Disliked. Pillows rather hard. Breakfast very busy. Some foods were not refilled. Conservatory had lots of space but was very cold so we cleared our own table in the dining room. would have benefited from a little more staff focus.
Stayed 1 night in Aug 2025