See all properties
Save

Palace Hotel & Spa Buxton

4.0 star property

Photo gallery for Palace Hotel & Spa Buxton

Exterior
Indoor pool, pool loungers
Food and drink
Staircase
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Old Hall Hotel
Buxton
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,009 reviews
The price is AU$132
includes taxes & fees
25 May - 26 May
Old Hall Hotel

About the area

Buxton

With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. .This spa hotel is 0.3 mi (0.5 km) from Slopes and 0.3 mi (0.5 km) from Buxton Museum and Art Gallery.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 3 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pavilion Gardens - ‬7 min walk
  • ‪Seasons - ‬3 min walk
  • ‪Redwillow Buxton - ‬3 min walk
  • ‪The Railway - ‬7 min walk

About this property

Palace Hotel & Spa Buxton

Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 10.00

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Buxton

Palace Hotel Buxton

Barcelo Buxton

Buxton Hotel Palace

Hotel Palace Buxton

Britannia Palace Hotel

Britannia Buxton & Spa Buxton

Britannia Palace Hotel Buxton & Spa Hotel

Britannia Palace Hotel Buxton & Spa Buxton

Britannia Palace Hotel Buxton & Spa Hotel Buxton

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Stayed 1 night in Feb 2026

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Nice hotel, quite classy, let down by 'Spa' that really wasn't.
Stayed 2 nights in Feb 2026

2/10 Terrible

Sarman

Disliked: Cleanliness, staff & service, amenities
Very cold room ! This is in winter ! Building looks amazing ! Bad management the room that was given to me did not have heating working or hot water working ! When I told the reception, they gave me a small heater to keep in the room ! Find another place not worth staying here !
Stayed 1 night in Feb 2026

2/10 Terrible

brendan

Disliked: Cleanliness, staff & service, amenities
Gym, we was charged £6 each and then told most of the services weren’t working. After a lot of hassle got our money back. But the hotel needs a lot of money spending on it
Stayed 1 night in Feb 2026

6/10 Okay

Gemma

Travelled with group
Liked: Cleanliness
Front desk - checked in online as requested only to find there was no key area for me to collect keys so had to queue with other people checking in so waste of time. Then despite request for 2pm no key was ready until after 3pm. Told pool shut at 4pm so didn't give much time and it was chargeable anyway despite staying in hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

MARIA

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Elegant old building in great location in Buxton but needs a lot of money spent on it the gym area needs a lot of repair also which you are charged extra to use as with parking never tried the food so can’t comment staff seemed friendly enough but to keep a massive old hotel like this ship shape takes a lot of investment that I’m not sure Britannia chain will plough in the money that’s needed
Stayed 1 night in Feb 2026

6/10 Okay

Amber

Disliked: Cleanliness, staff & service, amenities
The room was a great size but the bed was rock hard, which is not good for my back. I like to sleep with a window open but the room was just above the pump for the swimming pool which was on constantly all night and very loud. Between that noise and the really uncomfortable bed I had a really bad few nights sleep. I asked to change rooms but was offered a room that was tiny, also with a rock hard bed and above outlet pipes that were also noisy. The situation was not helped by the man at reception who liked rolling his eyes and couldn’t hide the inconvenience in his voice of our requests.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anne

Stayed 1 night in Feb 2026

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Just awful! The hotel looks beautiful outside and so does the reception area etc, but we'd never return. We arrived while it was heavy rain with a baby in a pushchair and our toddler. There were signs to say there was an accessible entrance but we couldn't see where the door was, so had to wake up our sleeping baby to get the pram through the tight revolving doors. We then asked a member of staff to point out where the accessible entrance was, and she said she didn't know?! Checked in at reception, told to pay for parking but no other information given and guy on reception was so unhelpful. Given a room that required two flights of stairs with no lift (with a pram, baby and toddler while also 8 months pregnant and having to carry our children and pram and luggage up!). Went up to our room which was extremely dated, and to top it off the bathroom and toilet area was freezing cold! There was no way I could give my baby or toddler a shower when it felt like you'd be having a shower outdoors in January! Also the mattress was extremely uncomfortable, couldn't sleep the 2 nights we were there! The next morning we told receptionist about the freezing cold bathroom and was told maintenance would have a look, whether they actually did I wouldn't know as it was still freezing when we came back to our room later that day. Decided to go swimming and shower kids there, to find out you have to pay to use the pool! Never had this in any other hotel when you're paying to stay!
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities
Reception fixed my room issue promptly. Hotel is fine for what it is. Only gripe it took over 5 minutes of tthe hot water to arrive to the shower.
Stayed 1 night in Jan 2026

6/10 Okay

Jack W

Travelled with group
Liked: Cleanliness, staff & service
The room was not in good condition beds was clean but not very stable with there narrow legs roof was falling down near the bath room. The outlet was dangerous the plug won't go flush with the outlet and the kettle plug as under the TV stand.
Stayed 2 nights in Jan 2026

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
The room was very spacious , Tea and coffee facilties were spot on. The room was lovely and warm however a bit to warm during the night as the radiator was on full and couldnt see anywhere to turn it off. The bed was a bit lumpy and the pillows were to high for me but great for my husband .
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Room was all good. Would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alasdair

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cold room on arrival.
Stayed 2 nights in Jan 2026

4/10 Poor

Mauricio

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not up to my expectations. Too much furniture in a cramped space. The bathroom was cramped too. The room was crudely finished, the floor and the bed creaked. Wi-fi was slow and disconnected repeatedly. I had to use my phone's hotspot to take part on an online video call.
Stayed 8 nights in Jan 2026

8/10 Good

Robert

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean, warm, comfortable and quiet, excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Johanna

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to be fair. Radiators need bleeding. 2 in room, one didn't work. Freezing outside but room was warm enough. Very organised and staff were good. Bar prices not out of the way. Would stay there again.
Stayed 2 nights in Jan 2026

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, amenities
Never coming back. From check in it was a disappointment - having to pay for car parking on top of the room is insulting just as you get there. Also having checked in online i had to check in again when i got there. Theroom was small and difficult to get to with our luggage. Room was dirty - one of the mugs had lipstick marks on it, shower was filthy Pillows - so thin and no second pillows available. Window didnt really open so far too warm. Never again.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

All good
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were friendly and efficient. The staff member working the bar until late on Saturday 10th Jan was brilliant! Fun friendly and polite!
Stayed 1 night in Jan 2026