2/10 Terrible
Austin
Travelled with group
18 Aug 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Was really excited about this property due to the location, but very let down. We stayed for two nights and eventually found another hotel that was much better. The Wi-Fi didn’t work, and I reached out twice to the owner for assistance and he never responded. I work remotely, so Wi-Fi is important. It existed but always said “no internet connection” so I guess the listing isn’t misleading, but it does not work at all. Secondly, we were leaving for the day to go on a tour and a random child started asking to see our key, what room we were in, where we were going and how long we were going to be gone. This was very alarming and left us feeling very uneasy while we should have been enjoying our tour of the pyramids. The streets were filled with people who hassled you to buy things or tried to help you with directions, expecting a tip. The last straw was the morning after our second (last) night when I shook the cover on the bed to look for something, and found an adult bedbug on the bed.